American Roofing & Metal

For residents and business owners across Kentucky, a roof is more than just a cover; it's a critical investment that protects their property from the region's diverse weather conditions. Finding a roofing contractor that combines expertise with unparalleled customer service can be a challenge. However, for many in Lexington and the surrounding areas, that search ends with American Roofing & Metal. This company has built a stellar reputation not just on the quality of its work, but on the entire customer experience, from the first phone call to the final nail. As evidenced by a recent customer, finding a company where "multiple different people that work for a company that ALL exceed your expectations" is a rare and amazing experience, and it's a standard that American Roofing & Metal seems to consistently uphold.

A roofing project is often a significant undertaking, and the process can be stressful for homeowners. American Roofing & Metal addresses this by ensuring every step is managed with the utmost professionalism and communication. They are celebrated for having a team of individuals, from project managers like Eduardo to customer service representatives like Nicole, who are all dedicated to being informative, available, and responsive. This coordinated effort creates a seamless and positive experience for the client, transforming a daunting task into a manageable and even pleasant one. Their focus on the customer journey from start to finish is a major reason they are so highly recommended.

Their expertise extends to a variety of roofing systems, including both traditional materials and specialized metal roofs. This versatility allows them to handle a wide range of projects, from simple repairs to complex installations. One customer dealing with a persistent leak in a metal roof praised the company for their quick response, trustworthy service, and the use of before-and-after pictures to ensure satisfaction. This level of transparency and accountability is a key feature of their service. Furthermore, their dedication is so strong that their crew worked on a Sunday to accommodate a break in the rainy weather, a gesture that left a lasting impression and solidified their reputation for going above and beyond.

American Roofing & Metal is well-positioned to serve the Kentucky community from its location in Lexington. Their address is 1700 Jaggie Fox Way, Lexington, KY 40511, USA. This centralized location allows them to efficiently dispatch their professional crews to various project sites across the region, ensuring timely service. Being a local business with a physical presence means they are an integral part of the community, building relationships and trust with their neighbors. Their commitment to the area is reflected in their deep understanding of local building standards and the specific roofing needs of Kentucky homes and businesses.

Accessibility is paramount for any service-based business, especially one that deals with critical home repairs. American Roofing & Metal provides multiple ways to get in touch with their team. You can reach them by phone at (855) 671-7663 or through their mobile number, +1 855-671-7663. The fact that their team is described as being "available any day/time of the week" and always ready to answer calls and emails speaks volumes about their commitment to customer service. This high level of responsiveness is invaluable to clients, particularly those facing an urgent roofing issue, as it provides peace of mind that help is always just a phone call away.

Services Offered

American Roofing & Metal provides a comprehensive suite of services to handle all aspects of roofing, from repair and maintenance to full-scale replacement and new installations. Their expertise in various materials, including metal, sets them apart.

• Residential and Commercial Roofing: They are skilled in working on a wide range of properties, from single-family homes to large commercial buildings.
• Metal Roofing: A specialty of the company, they have extensive experience in installing, repairing, and maintaining metal roof systems, which are valued for their durability and longevity.
• Roof Repair: They provide fast and reliable repair services for leaks and other damage, ensuring your roof is restored to optimal condition.
• Roof Replacement: For aging or severely damaged roofs, they offer professional replacement services with a focus on quality products and efficient installation.
• Insurance Claim Assistance: The team is highly praised for its ability to help clients navigate the insurance claim process, making it a stress-free experience.
• Project Management: With a dedicated project manager like Eduardo, they ensure that every job is well-coordinated, stays on schedule, and meets the highest standards of quality.

Features and Highlights

Based on the provided customer reviews, several key features and highlights of American Roofing & Metal’s service stand out as major differentiators.

• Unparalleled Customer Service: The entire team, from sales to project management, is praised for being professional, communicative, and exceeding expectations.
• Exceptional Team Coordination: The seamless communication and professionalism of the staff, including Andrew, Nicole, and Eduardo, are highlighted as a rare and exceptional experience.
• Quality Workmanship: The crews are described as being highly professional, knowledgeable, and clean. They not only install a quality product but also ensure the worksite is left spotless.
• Dedication and Flexibility: The company's willingness to work on a Sunday to accommodate weather-related delays showcases a strong commitment to their clients and a dedication to getting the job done right and on time.
• Transparency and Trust: Taking before-and-after pictures for clients demonstrates a commitment to transparency and building trust, ensuring customers are happy with the work performed.
• Expertise in Metal Roofing: Their specific knowledge of metal roofs and their ability to solve persistent leak problems in these systems is a key highlight that sets them apart.

Contact Information

For all your roofing needs in Lexington and the surrounding Kentucky areas, you can reach out to American Roofing & Metal using the following contact details:

Address: 1700 Jaggie Fox Way, Lexington, KY 40511, USA

Phone: (855) 671-7663

Mobile Phone: +1 855-671-7663

Conclusion: Why This Place is Suitable for Locals

American Roofing & Metal is the ideal choice for locals in Kentucky because they provide a holistic, customer-centric roofing experience that is rare to find. They are more than just a service provider; they are a partner dedicated to making a significant home improvement project as stress-free and successful as possible. The glowing reviews from real customers consistently point to a company where every team member is committed to excellence, from the initial contact to the final inspection. This level of coordinated professionalism and dedication—even to the point of working on weekends to accommodate their clients' needs—is a testament to their strong work ethic and client-first philosophy.

For anyone in the Lexington area needing a new roof, a repair, or assistance with a complex insurance claim, American Roofing & Metal offers a combination of specialized expertise, a versatile team, and a deep commitment to customer satisfaction. They understand the local community's needs and have structured their business to meet and exceed those needs, making them a highly trusted and recommended name in Kentucky roofing.

American Roofing & Metal

1700 Jaggie Fox Way, Lexington, KY 40511, USA