Blue Skies Roofing

For residents of North Carolina, particularly in the Elon area, the roof over their home is a vital component of its protection and value. Choosing a roofing contractor is a decision that requires trust, and it's essential to find a company that is not only skilled but also reliable and communicative. This article provides a comprehensive overview of a local business, Blue Skies Roofing, using public data and real customer reviews to offer a factual and balanced perspective. The information presented here will shed light on the company's strengths, its areas for potential improvement, and what local users should consider before hiring them for their next roofing project.

Blue Skies Roofing is a home improvement company based in Elon, NC, with a focus on roofing services. The company's business model, as seen through customer reviews, seems to be centered on a combination of larger-scale projects like full roof replacements and smaller repair jobs. However, the experience of a customer appears to be highly dependent on the scope of the work. One very positive review highlights the excellent experience of a customer who had a full roof replacement. This customer praised the owner, Greg, and his crew for being "professional, and responsive" and for delivering a quality job that "enhanced" their home. This review speaks to the company's ability to handle significant projects with skill and professionalism, with the customer so satisfied that they would give "100 stars."

Conversely, another customer's experience with a smaller job was completely different and deeply negative. After having a successful roof replacement, they contacted the company for a small repair on their roof's fascia that was damaged in a storm. A fascia is a crucial component of a roof, as it’s the board that runs along the lower edge and helps to protect the roof’s wooden structure from the elements and to support the gutters. According to the customer, the company's initial response was to take the damaged piece of fascia, promising to repair or replace it. However, they never returned, and after weeks of unreturned phone calls and texts, the customer was left with an exposed, uncovered area, which led to further damage. This story of being "left out in the rain" highlights a significant issue with the company's follow-through on smaller, less profitable jobs.

Blue Skies Roofing is located at 802 Brandon Mill Ct, Elon, NC 27244, USA. This address places the company within the heart of the Elon community, making them easily accessible for residents throughout Alamance County and the surrounding regions. A local physical presence is often a good sign for homeowners, as it can imply a better understanding of local building codes, an investment in the community, and the potential for a quicker response time for both routine and emergency needs. Their location provides a convenient base for their operations and allows them to serve their clients efficiently. However, as the reviews suggest, a local presence does not guarantee consistent service, and potential customers should consider all aspects of a company's reputation, not just its location.

Based on the provided customer feedback, Blue Skies Roofing offers a range of services for both large and small home improvement needs. These services include:

• Full Roof Replacement: The positive review explicitly mentions a new roof, indicating that the company is proficient in full-scale replacement projects, which often require extensive work, including tear-offs and new installations.
• Minor Roofing and Fascia Repair: The negative review, despite the outcome, confirms that the company is willing to consider smaller jobs, such as repairing a damaged fascia board. This suggests that they offer services for various project sizes, from a full replacement to a targeted repair.
• Customer Service and Project Management: The positive review praises the professionalism, responsiveness, and communication skills of the owner, Greg. This indicates that for a full project, they are capable of providing a high level of customer service from start to finish.

However, the contrasting review suggests that the company's commitment to these services may be inconsistent, particularly for jobs that are not as lucrative as a full roof replacement.

The provided reviews highlight several key features and points of note about Blue Skies Roofing. These are directly from customer experiences and offer a crucial perspective for anyone considering their services.

• High-Quality Work on Major Projects: The positive review is a strong endorsement of the company's ability to perform high-quality work on a full roof replacement. The customer was so impressed with the professionalism and the outcome that they were "incredibly grateful." This is a significant highlight, suggesting that for large-scale jobs, the company delivers on its promises.
• Professional and Responsive Owner: The owner, Greg, is specifically mentioned in the positive review for being professional and responsive. He even went "out of his way to help" with a project unrelated to the roof, which demonstrates a high level of commitment and a willingness to build a strong relationship with the customer.
• Inconsistent Follow-Through on Smaller Jobs: The negative review exposes a major concern: a lack of follow-through on a smaller job. The customer was left with an uncovered area for months and faced a complete breakdown in communication. This indicates that while the company might perform well on big projects, their reliability and responsiveness on smaller repairs may be a significant issue.
• Lack of Basic Decency in Communication: The second review's most damning point is the failure to return phone calls or texts, leaving a customer "out in the rain." This suggests a breakdown in basic professional courtesy and a disregard for a customer's situation, which is a critical red flag for any homeowner.

To get in touch with Blue Skies Roofing for an estimate or to discuss a project, the following contact information is available:

Address: 802 Brandon Mill Ct, Elon, NC 27244, USA
Phone: (336) 212-1863

This information provides a direct line of communication, although the reviews suggest that follow-up after the initial contact may not be consistent.

In conclusion, for residents of North Carolina, Blue Skies Roofing presents a complex choice. On one hand, their proven track record on major projects, with a strong emphasis on quality, professionalism, and customer service, makes them a very attractive option for a full roof replacement. The praise for the owner, Greg, is a testament to the high-quality work and positive experience that can be had. However, the deeply negative experience of a customer seeking a smaller repair job is a major cause for concern. The lack of communication and follow-through, leading to further property damage, reveals a significant inconsistency in their business practices. Therefore, while Blue Skies Roofing may be a suitable choice for locals embarking on a large-scale roof replacement and are willing to pay for that level of attention, those with smaller repair needs should be aware of the potential for a very different and disappointing experience. It is crucial for homeowners to weigh these contrasting reviews and to ensure a clear contract and communication plan is in place for any work, regardless of its size.

Blue Skies Roofing

802 Brandon Mill Ct, Elon, NC 27244, USA