Custom Craft Builders Co. Inc.

For homeowners throughout Ohio, maintaining the structural integrity and aesthetic appeal of a home's exterior is a constant priority. From the challenging winter weather to the general wear and tear of a property, the need for a reliable and trustworthy contractor is undeniable. When considering a significant investment like a new roof, a porch repair, or other major home improvements, local residents must have access to clear, factual information to make the best possible choice. Custom Craft Builders Co. Inc., located in Lyndhurst, Ohio, is a business that offers a range of services in this area. This article is designed to provide a factual and balanced overview of the company, using available public data and customer feedback to help locals learn more about this place and its suitability for their home improvement needs.

Custom Craft Builders Co. Inc. presents itself as a local, family-owned and operated business with over 25 years of experience serving the Northeast Ohio area. The company's name, "Custom Craft Builders," suggests a focus on providing tailored, high-quality workmanship for a variety of home projects. They state their commitment to professional work in areas like roofing, siding, and brick masonry. The longevity of a business can often be a sign of its stability and experience in the industry, and Custom Craft Builders Co. Inc. has been in operation since 1978, indicating decades of presence in the region. According to public information, the company is headed by Pat Iacobacci, who is listed as the owner and president. They offer services for both residential and commercial projects and are positioned as a go-to contractor for a wide range of home improvement needs. It is important for potential customers to consider both the company's stated mission and its public reputation when making a hiring decision.

Custom Craft Builders Co. Inc. is located at 5010 Mayfield Rd #109, Lyndhurst, OH 44124, USA. This location places them within the community they serve, which is often a positive attribute for local residents. A contractor with a physical presence in the area can be more accessible and responsive to customer needs, whether for an initial consultation or for follow-up service. The company's service areas, according to various public listings, include not only Lyndhurst but also the greater Cleveland area, including Cuyahoga, Lake, and Geauga counties. This broad service area demonstrates their capacity to handle projects across a significant portion of Northeast Ohio. For locals, this means they can rely on a contractor who is not only geographically close but also deeply familiar with the region's specific architectural styles, common construction challenges, and local building codes. This local expertise can be a significant advantage in ensuring a project is completed correctly and to the highest standards.

Custom Craft Builders Co. Inc. offers a comprehensive list of services, positioning themselves as a versatile and full-service general contractor. This range of offerings can be convenient for homeowners who have multiple projects to complete. Based on publicly available information, their services include:

• Roofing: They provide a variety of roofing services, including full tear-off and replacement, repair, and new roof installation for both residential and commercial properties. They also offer special discounts and promotions on complete roof tear-offs.
• Siding: They specialize in the installation and repair of siding to enhance a home’s curb appeal and protection.
• Porches and Decks: The company provides services for building, repairing, and leveling sagging porches and decks, a common issue for older homes in the area.
• Brick Masonry and Tuckpointing: They offer services for brick and masonry work, including tuckpointing, which is essential for maintaining the integrity of older brick homes.
• Driveways: The company handles the installation and repair of both asphalt and concrete driveways.
• Window and Door Installation: They offer services for replacing and installing new windows and doors.
• Gutters: They provide gutter installation and repair services to ensure proper water drainage.
• Violation Repairs: They specifically mention offering specials for code violation repairs, which can be a key service for homeowners needing to bring their property up to standard.

A review of public feedback reveals a significant concern regarding the company's features and highlights. It is important for potential clients to consider all available information to make an informed decision. One customer review highlights a profoundly negative experience, citing several serious issues:

• Allegations of Deceptive Practices: A customer claims they were lied to about the type of wood being used for a porch project, stating they paid for Douglas Fir but received pine instead. This is a serious allegation that points to a potential lack of integrity and honesty.
• Poor Workmanship: The review describes the craftsmanship as "horrible," with the porch beginning to fall apart just a couple of years after the work was completed. The customer also claims that a crucial structural component, a header, was never installed.
• Unprofessional Behavior: The review mentions that the crew used "foul language" and behaved unprofessionally, which is a key concern for homeowners who expect a respectful and tidy work environment.
• Lack of Accountability: Despite seeking recourse, the customer was unable to get a resolution, with too much time having passed to take action through the attorney general. This raises questions about the company's long-term accountability and willingness to stand by their work.

While this is just one review, the details it provides are significant and should be carefully considered by anyone looking to hire this contractor. It contrasts sharply with the company's self-described image and highlights the importance of thorough vetting, including checking references, verifying material purchases, and ensuring all project details are in a written contract.

For those who wish to contact Custom Craft Builders Co. Inc. to discuss a potential project or to ask questions, their contact information is as follows:

• Address: 5010 Mayfield Rd #109, Lyndhurst, OH 44124, USA
• Phone: (216) 381-2222

Reaching out to them directly is the only way to get an official quote and to discuss the specific details of your project. It is always recommended to have a face-to-face meeting to clarify all aspects of the job, including materials, timeline, and warranty.

In conclusion, for local residents in Ohio, especially those in the Lyndhurst area, Custom Craft Builders Co. Inc. is a contractor with a long history and a wide range of services. While the company's stated mission and service offerings may seem appealing, the available customer reviews present significant red flags that must be carefully considered. The serious allegations of deceptive practices and poor workmanship raise concerns about the company's reliability and integrity. For these reasons, while the company may be geographically suitable for locals, a potential client must proceed with extreme caution. It is highly recommended to seek out multiple quotes, thoroughly vet any contractor by checking references, and ensure all agreements—including the type of materials to be used—are documented in a signed contract. Taking these steps is crucial for protecting your investment and ensuring that a home improvement project is completed to the high standards that every homeowner deserves.

Custom Craft Builders Co. Inc.

5010 Mayfield Rd #109, Lyndhurst, OH 44124, USA