Five Star Home Improvements LLC Photos
Five Star Home Improvements LLC Introduce
For homeowners across Pennsylvania, the roof is arguably the most critical component of a property, shielding it from the elements and contributing significantly to its overall structural integrity, energy efficiency, and aesthetic appeal. When it comes to undertaking a roofing project, whether it's a full replacement, a repair, or an upgrade, selecting a contractor that combines quality workmanship with transparent communication and fair pricing is paramount. In the bustling Pittsburgh area,
Five Star Home Improvements LLC
has been a presence in the home improvement sector, offering services that aim to meet these essential homeowner needs.Undertaking a significant home improvement, especially a roofing project, can be a daunting task.
Five Star Home Improvements LLC
understands the investment involved and the desire for a smooth, efficient process. Their approach focuses on providing solutions that are not only durable and effective but also delivered with consideration for the homeowner's budget and property. While recent customer experiences present a mixed picture, the company strives to offer a service that prioritizes homeowner satisfaction, addressing the essential needs for a safe and secure home. For those in Pennsylvania looking to enhance or repair their home's exterior, exploring options with a local contractor likeFive Star Home Improvements LLC
could be a consideration, with an emphasis on clarifying all terms and conditions upfront.Five Star Home Improvements LLC
is conveniently located at11608 Penn Hills Dr, Pittsburgh, PA 15235, USA
. This location in Penn Hills, a well-established community within the greater Pittsburgh metropolitan area, provides them with good accessibility to serve homeowners throughout Pittsburgh and its surrounding regions in Pennsylvania. Being based in this area allows their teams to efficiently reach various residential properties, ensuring prompt responses for initial consultations, project commencement, and any follow-up needs.Their physical presence in Pittsburgh means they have a foundational understanding of the local climate, common architectural styles found in Pennsylvania homes, and specific building codes relevant to the region. This local insight is important for providing roofing solutions that are not only effective but also compliant with regional standards, ensuring long-term durability against Pennsylvania's challenging weather conditions. For homeowners in Pittsburgh and nearby communities, having a contractor like
Five Star Home Improvements LLC
within easy reach can contribute to quicker service and a more personalized approach to their home improvement projects. It allows for more direct communication and potentially faster resolution of any issues that may arise.Five Star Home Improvements LLC
appears to offer a range of services primarily focused on exterior home improvements, with roofing as a core offering. Based on the provided customer feedback and general industry practices for "home improvement" companies, their services likely include:- Roof Installation and Replacement: They provide comprehensive services for installing new roofs and replacing existing ones. This includes removing old materials and laying down new shingles or other roofing materials. One review specifically mentions "samples of the shingles he was going to use," indicating a focus on specific material choices. They are also listed as an Owens Corning contractor, suggesting expertise with their product lines, including Duration Series Shingles and the Total Protection Roofing System®.
- Roof Repair: Addressing issues such as leaks (as indicated by one review), damaged shingles, and other common roof problems that can arise from weather or wear and tear.
- Gutter Services: While not explicitly mentioned in the provided reviews, gutter installation and replacement often accompany roofing projects as they are integral to a complete roof system and proper water drainage.
- Siding Installation: As a "Home Improvements" company, siding services are typically part of their exterior remodeling offerings, enhancing a home's curb appeal and protection.
- Chimney Vent Painting/Repair: One review specifically highlights Kevin going "over and above" to "paint the chimney vent without an extra charge," suggesting they handle minor related exterior fixes alongside larger projects.
- Consultation and Proposal: Providing initial consultations and written proposals, including samples, to homeowners, as indicated by a positive review. This is crucial for transparency and client understanding.
- Cleanup: While not directly stated, the expectation for a professional roofing company is thorough post-job cleanup, which contributes significantly to customer satisfaction.
It's advisable for prospective clients to confirm the full scope of services directly with
Five Star Home Improvements LLC
to ensure they cover all specific project requirements.Based on the provided, albeit contrasting, customer reviews,
Five Star Home Improvements LLC
exhibits certain features and highlights that shape its public perception:- Competitive and Reasonable Pricing: A significant highlight for many customers, as one review states, "Kevin had a great price," and notes that "Other companies were 2 and 3 times as costly." This suggests they aim to offer highly competitive rates, which can be a major draw for budget-conscious homeowners in Pennsylvania.
- Fast and Efficient Work: The crew is described as "very competent" and performing "fast and efficient work." Completing projects quickly minimizes disruption to the homeowner's daily life, a highly valued attribute.
- Quality of Initial Installation (when successful): For the satisfied customer, the "roof looks amazing," indicating high-quality workmanship on the initial installation.
- Written Proposals and Samples: Providing a "written proposal and samples of the shingles" demonstrates a level of professionalism and transparency in the initial stages, allowing homeowners to make informed decisions.
- Going "Above and Beyond" (in some cases): The instance of Kevin returning to paint the chimney vent "without an extra charge" showcases a willingness to exceed expectations and ensure customer satisfaction beyond the primary scope of work, when it occurs.
- Challenges with Warranty/Follow-up (as per one review): Conversely, a significant highlight of concern is related to warranty fulfillment and follow-up. One review details a roof leaking after three years and claims of refusal to repair due to an alleged "unpaid job" without a provided invoice. This indicates potential issues with post-installation support and accountability, which are critical for long-term customer trust.
- Communication Issues (as per one review): The same negative review points to a lack of communication regarding the alleged unpaid job and a refusal to produce an invoice or written description, which can be a significant point of frustration for clients.
Prospective customers should weigh these contrasting experiences and prioritize clarifying warranty terms and communication protocols with
Five Star Home Improvements LLC
prior to engaging in services.For Pennsylvania homeowners interested in a consultation or to learn more about the roofing and home improvement services offered by
Five Star Home Improvements LLC
, you can reach them using the following contact details:- Address: 11608 Penn Hills Dr, Pittsburgh, PA 15235, USA
- Phone: (412) 545-2127
- Mobile Phone: +1 412-545-2127
It is advisable to directly contact them to discuss your specific project needs and to obtain a comprehensive written proposal.
For homeowners in Pennsylvania, particularly those in the Pittsburgh metropolitan area, evaluating a roofing contractor like
Five Star Home Improvements LLC
involves weighing a mix of appealing advantages against potential concerns highlighted in recent customer feedback. Understanding these aspects is crucial for local residents making important decisions about their home's exterior.On the positive side,
Five Star Home Improvements LLC
clearly offers highly competitive pricing, a significant draw for many homeowners in the region. The ability to receive a "great price" that is "2 and 3 times less costly" than competitors is a strong incentive, making quality roofing more accessible. Coupled with observations of a "competent crew" performing "fast and efficient work," there's an indication that they can deliver a visually "amazing" result quickly and affordably. The provision of written proposals and shingle samples also demonstrates a professional initial approach, which is valued by homeowners seeking transparency.However, the contrasting review highlights critical areas for careful consideration, particularly regarding warranty fulfillment and communication post-installation. The reported issues with leaks and alleged refusal to repair without clear invoicing for other jobs could be a significant concern for long-term peace of mind. For any Pennsylvania homeowner considering
Five Star Home Improvements LLC
, it would be prudent to thoroughly review and understand all terms of their contract, especially regarding warranties, payment schedules, and how potential future issues would be addressed. Requesting detailed, itemized invoices for all work is also advisable.Ultimately,
Five Star Home Improvements LLC
could be a suitable option for locals prioritizing upfront cost savings and rapid project completion, provided they engage in thorough due diligence regarding the contract specifics and after-sales support. Their local presence in Penn Hills means they are accessible and familiar with regional needs. For residents looking to get the "most bang for their buck" on a new roof, they offer a compelling proposition, but it comes with the recommendation to ensure all agreements are crystal clear and documented to prevent future misunderstandings.Five Star Home Improvements LLC Services
Roofing Contractor
- Roof installation
- Roof repair
- Roof repair for storm & wind damage
- Duration Shingles
- Epdm Roofing
- Flat Roof Leaking
- Home Improvements
- New Roof Construction
- Replace Your Roof
- Residential And Commercial Roofing Services
- Roof Problems
- Roofing Project
- Roofing Specialists
- Shingle Roofing
- Specializing In Flat Roofing
- Waterproof Solution
Five Star Home Improvements LLC Location
Five Star Home Improvements LLC
11608 Penn Hills Dr, Pittsburgh, PA 15235, USA
Five Star Home Improvements LLC Reviews
Kevin had a great price, a very competent crew who did fast and efficient work. The roof looks amazing. Kevin went over and above when he came back to paint the chimney vent without an extra charge. Other companies were 2 and 3 times as costly. You'll be missing the boat if you don't call him. Kevin's company was the only one with a written proposal and samples of the shingles he was going to use.
Jun 05, 2023 · Ed MindzAfter only three years, the roof Kevin Alfaro installed is already leaking in two points. We called several times over the past two weeks. He refuses to repair it, claiming we did not pay for one of the jobs they did for us. We asked for the invoice of this unpaid job, or at least a written description of such job, but they never produced it. What clever way to waive their responsibility! NOTE: another company with the name "FIVESTARS ROOFING", receives a lot of complaints about Kevin Alfaro.
Feb 27, 2021 · catia rosanoFive Star Home Improvements installed a new roof and skylights in our home. I would highly recommend them for their highly professional dedication to performing very high quality work and accommodating ourdesired schedule for performing the work.
Nov 07, 2016 · ray pompeWe had wind damage on our roof that they repaired. The roof looked amazing when it was done and my husband loved it.
Feb 16, 2023 · Kate KukuraVery unprofessional did not do the job correctly the only reason why I gave one stars because I had to summer of 2018
Jan 26, 2019 · chris chiorazzo
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