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Odyssey Home Remodeling

Roofing contractor, Contractor ★5.0

105 Jackson Ave #1, Naperville, IL 60540, USA

5.0
We had a good and bad experience with Odyssey roofing. When you make a huge investment like a new roof, you expect the best. We chose odyssey because of the good reviews and the sales presentation and price point. I agreed to pay 1/2 deposit before project and 1/2 deposit after project. The project started and I noticed odyssey didn’t collect the first deposit/charge my card until the end of the project (no harm to me, just reflects poor organization). The day of the roof tear off and new roof, the roofing team leader (Edgar) called me to let me know he wouldn’t be there today but his dad was going to be there. That didn’t make me feel good because team leader was the only person who I could communicate with (language barrier wise) and so when I called to ask for updates he wasn’t even at the house, just giving second hand updates from his team. I just purchased this house and a previous owner had put some tar on the edge of the roof/siding so on the tear off there was a lot of damage (see picture), which, I don’t know anything about roofing and didn’t expect this damage and no one informed me this would happen. No one even told me the damage that was happening during the tear off. I came home from work and had to call Edgar the roof leader (who wasn’t on site) and he assured me that his dad was going to Home Depot to purchase some sealant (for the part by the stone) and then some paint to fix the siding. They did a quick fix at the end of the night and it still wasn’t looking very good, sealant was dripping onto the roof and the paint job did not look finished. I complained to Edgar and then he just ghosted me and stopped responding, said his team did the job. So then I reached out to our initial sales contact and he reached out to Debbie (project coordinator/scheduler?) and she said “we don’t do siding” and I said well the roofers said they were going to make it look better!! So she said oh I’ll send them back out. The reason they couldn’t do flash siding is because it’s aluminum siding and it would dent the siding. Edgar did come back out another day and DID make the siding look a lot better with smoothing out the area and adding another layer of paint. By the end of the job we felt a lot better about the end result and we understand the limitations of the old, aluminum siding. BUT the bad taste in our mouth is the poor communication, ghosting, replying “we don’t do siding” instead of ensuring the roofers finished the job to the best of their ability. No disclosure or communication during the tear off of the damage being done. 10k is a lot of money for us as first time home buyers and it wasn’t the 5 star experience I was hoping for. - The Bugumbas
Odyssey Home Remodeling Overview Photos Intro Services Detail Location Reviews

Odyssey Home Remodeling Photos

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Odyssey Home Remodeling Introduce

When it comes to maintaining the safety, value, and curb appeal of a home in Illinois, the importance of a sturdy and well-maintained roof cannot be overstated. The state's unpredictable weather, from severe thunderstorms and hail to heavy snow and high winds, puts a tremendous amount of stress on a property's exterior. For residents in Naperville and the wider Illinois region, finding a roofing contractor that not only understands these challenges but also delivers high-quality, reliable solutions is crucial. Odyssey Home Remodeling, based in Naperville, is a company that has built its business on providing a wide range of home exterior services, focusing on quality products and a commitment to customer satisfaction.

Odyssey Home Remodeling has been serving the Illinois community for over a decade, helping families with their roofing, siding, window, and bath projects. Their long-standing presence in the area demonstrates a deep understanding of local architectural styles, building codes, and the specific needs of homeowners. They pride themselves on a professional approach, from the initial consultation to the final walkthrough, and aim to make the home improvement process as smooth and transparent as possible. This dedication to customer care is a recurring theme, as seen in a customer review where a homeowner expressed immense satisfaction: “After having bad luck with a friend of a friend doing our roof, we decided to try out an actual company. We went with Odyssey and could not be happier! The process from beginning to end was simple with no pressure from sales rep. We knew exactly what was being put on our roof from the shingles to what is not seen beneath.” This review highlights the value of choosing a professional company that provides clear information and a stress-free experience.

However, the company's commitment to continuous improvement is also evident in how they handle challenging situations. Another customer's experience sheds light on a less straightforward project, where communication and coordination presented a learning opportunity. The customer noted: “By the end of the job we felt a lot better about the end result and we understand the limitations of the old, aluminum siding. BUT the bad taste in our mouth is the poor communication, ghosting, replying “we don’t do siding” instead of ensuring the roofers finished the job to the best of their ability.” The review concludes with the team returning to rectify the issue, demonstrating a willingness to address concerns and ensure the customer's eventual satisfaction. This reflects a company that takes feedback seriously and strives to achieve a positive outcome, even when faced with unexpected challenges.

Odyssey Home Remodeling is strategically located at 105 Jackson Ave #1, Naperville, IL 60540, USA. This central Naperville address places the company within easy reach of homeowners and businesses across the western suburbs of Chicago and beyond. Their location in a bustling and well-connected city allows them to quickly deploy their crews and resources to various job sites, ensuring a timely response to both planned projects and emergency situations, such as storm damage.

The accessibility of their office is a significant benefit for local clients, providing a convenient place for in-person meetings. Customers can easily drop by to discuss their project, select materials, and review design options with a product specialist. Being a part of the Naperville community for so many years has given them an intimate knowledge of the area, including local permits and regulations, which helps streamline the entire remodeling process. Their local expertise is invaluable, as it allows them to recommend specific materials and techniques that are best suited to the regional climate and architectural styles, ensuring that every project is not just a fix, but a long-term upgrade.

As a full-service home remodeling company, Odyssey offers a broad range of services that go beyond just roofing. Their integrated approach means they can handle multiple exterior projects, providing a cohesive and professional result.


  • Residential Roofing: They specialize in high-quality roof replacements and new installations, using premium products from leading manufacturers. They offer a wide variety of shingle types, including architectural and designer shingles, to match any home’s aesthetic.
  • Commercial Roofing: Odyssey Home Remodeling is also equipped to handle commercial roofing projects, offering solutions that meet the specific demands of businesses and multi-family properties.
  • Siding Installation: They provide comprehensive siding services, from full replacements to minor repairs, using materials like vinyl, composite, and engineered wood siding to improve a home's energy efficiency and appearance.
  • Window Replacement: As part of their full-home approach, they offer professional window replacement services, installing high-quality, energy-efficient windows that can reduce utility costs and enhance comfort.
  • Storm Damage Restoration: The team is highly experienced in identifying and repairing damage caused by severe weather. They are skilled at assisting homeowners with the often-daunting insurance claims process, working as an advocate for the client.


Odyssey Home Remodeling stands out from the competition through several key features and highlights that underscore their commitment to quality and customer service.


  • CertainTeed Select Shingle Master: This prestigious certification is a testament to their high level of expertise and dedication to quality craftsmanship. It allows them to offer top-tier warranties, providing homeowners with added peace of mind.
  • 100% Satisfaction Guarantee: They stand behind their work with a guarantee that if their work does not meet or exceed industry-leading standards, they will fix it. This demonstrates a strong commitment to quality and accountability.
  • Financing Options: Understanding that home improvements can be a significant investment, Odyssey Home Remodeling offers flexible financing options and competitive loan rates to help make projects more affordable for their customers.
  • Free Consultations: They provide free, no-obligation consultations and detailed quotes, allowing homeowners to fully understand the project scope and cost before making a decision.
  • Comprehensive Warranties: All projects are backed by industry-leading parts, labor, and workmanship warranties, ensuring that your investment is protected for the long term.


To get started with a consultation or to learn more about their services, you can contact Odyssey Home Remodeling at the following address and phone number.


  • Address: 105 Jackson Ave #1, Naperville, IL 60540, USA
  • Phone: (773) 313-3399


Odyssey Home Remodeling is an excellent choice for local residents in the Illinois region because of its comprehensive service offerings and its unwavering commitment to customer satisfaction. Their position as a CertainTeed Select Shingle Master and their dedication to using high-quality products ensure that every project is built to last. While a recent customer review highlighted some communication challenges, the company's ultimate resolution of the issue demonstrates their willingness to correct problems and stand by their work. This is a crucial trait for any reliable contractor. With their focus on competitive pricing, flexible financing, and industry-leading warranties, Odyssey Home Remodeling provides a trustworthy and professional solution for all your roofing and home exterior needs, ensuring that your property remains safe, secure, and beautiful for many years to come.

Odyssey Home Remodeling Services

  • Roofing Contractor

  • Attic venting
  • Gutter installation
  • Roof inspection
  • Roof installation

    New Roofs starting at $99/month with a certified 50-year labor and material warranty. Receive an extra $1,200 off and free gutters with the purchase of a new roof. Residential roof replacement and roof installation services on homes of all types. Among the areas top roofing companies.

  • Roof repair
  • Roof repair for storm & wind damage
  • Skylight installation
  • Architectural Shingles
  • Asphalt Shingles

    Roof replacement specializing in CertanTeed high performing asphalt shingles. Asphalt shingle lines include, but not limited to: Landmark, Landmark Pro, Landmark Climaflex, Belmont, Grand Manor, and Presidential shingles.

  • Cedar Shake
  • CertainTeed Certified
  • CertainTeed Roofing
  • Designer Roofing
  • Flat Roofing
  • Free Estimate
  • Luxury Roofing
  • Metal Roofing
  • New Roof
  • Residential Roofs
  • Roof Replacement

    Roof Replacement & New Roofs starting at $99/month. One of the top Roofing Companies with a 50-year labor and material warranty. Get $1,200 off and free gutters with a new roof replacement. Odyssey Roofing performs residential roof replacement and roof installation services on roofs of all types.

  • Roof Replacement and Installation

    Roof Replacement & New Roofs starting at $99/month. One of the top Roofing Companies with a CertainTeed certified 50-year labor and material warranty. Odyssey Roofing specializes in residential roof replacement and roof installation on roofs of all types.

  • Roof and Gutter Installation
  • Roofing Companies
  • Roofing Options
  • Roofing Project
  • Roofing Replacement Near Me

    Local roofing company specializing in high quality certified roof replacement - among the top 1% of roofers in the nation. CertainTeed Master Shingle Applicator and Select Shingle Master.

  • Roofing Shingles
  • Roofing Siding
  • Traditional Roofing
  • Siding Contractor

  • Ascend Composite Siding
  • LP Smartside Siding
  • Replacement siding
  • Vinyl Siding

Odyssey Home Remodeling Details

  • From the business

  • Identifies as veteran-owned
  • Service options

  • Online estimates
  • Onsite services
  • Accessibility

  • Wheelchair accessible parking lot

Odyssey Home Remodeling Location

Odyssey Home Remodeling

105 Jackson Ave #1, Naperville, IL 60540, USA

Odyssey Home Remodeling Reviews

An average rating of ★5 from 76 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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