A Warning for Clinton Township Homeowners: A Look at Pyramid Roofing

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For homeowners and business owners in Clinton Township, Michigan, and the surrounding Metro Detroit area, the integrity of a contractor is as important as the quality of their work. The process of hiring a roofing professional is a significant decision, and it is crucial to find a company that is not only skilled but also operates with honesty and professionalism. While many local businesses provide excellent service, it is equally important to be aware of the experiences of others, particularly when those experiences are a cause for concern. This article is a factual overview based on provided public data and customer reviews for a company named Pyramid Roofing, located at 17010 Clinton River Rd, Clinton Township, MI 48038.

In the construction and home improvement industry, trust is the foundation of a good relationship between a contractor and a client. Unfortunately, as the provided customer reviews indicate, not all experiences are positive. The reviews for Pyramid Roofing raise serious questions about the company's reliability and business practices. The consistent themes of poor communication, unfulfilled promises, and substandard work are red flags that any potential customer in the Michigan region should be aware of. The reviews describe a pattern of behavior that includes taking a deposit and then delaying the work with "excuse after excuse," and ultimately failing to fix the original problem. This kind of experience can be incredibly stressful and costly for property owners, making it essential to proceed with caution.

The provided reviews explicitly mention a "horrible experience" involving repeated leaks, a lack of follow-up from the contractor, and a feeling of being taken advantage of. The customer felt so strongly about their negative experience that they contacted the Better Business Bureau (BBB) to file a complaint. The reviews are a powerful reminder of the importance of conducting thorough research and reading all available feedback before hiring any contractor, regardless of how they are recommended. The provided information strongly suggests that Pyramid Roofing may not be a suitable choice for locals who are looking for a reliable and professional service.

Pyramid Roofing is listed with an address of 17010 Clinton River Rd, Clinton Township, MI 48038, USA. This location is within a region that is densely populated with homes and businesses, and is easily accessible from major roadways. However, as the reviews suggest, a convenient location does not guarantee a convenient or successful project. The negative experiences shared by customers indicate that, despite their local presence, the company may not be providing the responsive service that residents in Clinton Township would expect or require, particularly for problems that need immediate attention, like persistent roof leaks.

For any local resident considering a contractor, a company's accessibility should mean more than just a physical address; it should also imply a willingness to be reachable and to follow up on a project to ensure the customer's satisfaction. The reviews provided here, however, paint a different picture, with a customer repeatedly calling and sending pictures of worsening leaks, only to be met with no-shows and broken promises. This lack of responsiveness undermines the very purpose of a local business being "accessible" to the community it serves.

Based on the provided customer reviews, the services offered by Pyramid Roofing appear to be related to roof repair and installation for both residential and commercial properties. The specific project mentioned in the reviews was a roof repair for a place of business.

Roof Repair: The company was hired to fix a leaking roof. Unfortunately, according to the customer, the leaks not only continued but also became "steadily worse" after the work was supposedly completed. This suggests a failure to properly diagnose or fix the underlying issue, a critical problem for a roofing contractor.
Roofing Services in General: The company's name and the nature of the reviews indicate they operate as a general roofing contractor, offering services that likely include shingle replacement, leak detection, and other related tasks. However, the provided data makes it impossible to confidently detail the full scope of their work.
Commercial Services: The reviews explicitly mention a job done for a "place of business," which indicates they market their services to commercial clients as well as residential ones.

When choosing a contractor, homeowners and business owners typically look for key features and highlights that demonstrate a company's quality and professionalism. Based on the provided reviews, the experience with Pyramid Roofing appears to be defined by a series of negative characteristics rather than positive ones.

Lack of Integrity: The customer reviews are highly critical, labeling the company as "crooks, scammers and frauds." The reviews highlight a significant lack of integrity, with the customer feeling they were deliberately misled and taken advantage of.
Poor Communication: Communication is a major issue. The customer repeatedly contacted the company regarding the persistent leaks, but the contractor would "never show or call" despite promises to do so. This breakdown in communication left the customer feeling helpless and ignored.
Substandard Workmanship: The primary issue noted is the failure to fix the original problem. The roof leaks continued and worsened after the repair, indicating a lack of quality workmanship and a failure to stand by their work.
Unreliable Service: The reviews point to a serious lack of reliability. From taking a long time to start the job after receiving payment to failing to show up for follow-up visits, the company's service is described as undependable.

For informational purposes, here is the contact information for Pyramid Roofing as provided.

Address: 17010 Clinton River Rd, Clinton Township, MI 48038, USA

Phone: (586) 625-9306

In conclusion, the provided reviews for Pyramid Roofing highlight significant and serious concerns that local Michigan residents should be aware of. The experiences shared by the customer, detailing a lack of integrity, poor communication, and substandard workmanship, suggest that this may not be a suitable choice for locals seeking a reliable and professional roofing contractor. The reviews serve as a cautionary tale, underscoring the vital importance of thoroughly vetting any contractor before hiring them. For homeowners in Clinton Township and the surrounding areas, it is recommended to conduct extensive research, look for companies with a proven track record of positive customer feedback, and consider checking with organizations like the Better Business Bureau to ensure you are working with a reputable and trustworthy professional.

Pyramid Roofing Services

Roofing Contractor
A New Roof
All Types Of Roof Systems
Commercial And Industrial Roofers
Commercial And Industrial Roofing
Commercial Buildings
Commercial Flat Roofs
Commercial Projects
Commercial Property
Commercial Roof Repair
Commercial Roofing Systems
E P D M Roof Systems
EPDM Free
Epdm Roof System
Epdm Rubber Membranes
Hot Tar Free
Industrial Roofing Systems
Leaking Roof
Maintenance Option
New Construction
New Installation
Pvc Roofing
Repair Project
Repair Work
Roof Damages
Roof Inspection
Roof Installation And Repair
Roof Product
Roofing Consultation
Roofing Epdm Roofing
Roofing Home
Roofing Problems
Roofing Project
Rubber Roof Material
Shingle Roof
Silicone Coating Free
Slide Title
Small Commercial
Torch Down Free
Torch Down Roof Repair
Tpo Roofing
White TPO Free

Pyramid Roofing Details

Accessibility
Wheelchair accessible parking lot

Pyramid Roofing Location

Pyramid Roofing

Michigan Macomb County Clinton River Road

17010 Clinton River Rd, Clinton Township, MI 48038, USA

Pyramid Roofing Reviews

An average rating of ★2.2 from 25 user reviews.

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★ 5★ 4★ 3★ 2★ 1

DO NOT USE THIS COMPANY!!!I hired Drew/Pyramid Roofing to fix the roof on my place of business. Drew explained he could not start the roof until the check for $3,500 cleared, once it cleared and he was paid it took forever to get him to come do the job, excuse after excuse. Finally Drew and his father/James came in to do work, or supposedly did the work. The leaks continued, steadily getting worse. I called him and sent pics of the leaks NUMEROUS times. Drew would tell me he would be in and never show or call. The job was done on Sept 18, 2024 and on October 21, 2024 I was sending pics of the leaks. I have gave him and his father ample time to make this right and they never have. I have contacted the BBB to make a complaint. They are crooks, scammers and frauds!! What a horrible experience this has been, I do not know how they sleep at night nor look in the mirror at themselves. I wish I would have read the reviews before hiring them, but it was someone who knew someone and gave me the number.
Apr 23, 2025 · Cars Unlimited
DO NOT USE THIS COMPANY!!!I hired Drew/Pyramid Roofing to fix the roof on my place of business. Drew explained he could not start the roof until the check for $3,500 cleared, once it cleared and he was paid it took forever to get him to come do the job, excuse after excuse. Finally Drew and his father/James came in to do work, or supposedly did the work. The leaks continued, steadily getting worse. I called him and sent pics of the leaks NUMEROUS times. Drew would tell me he would be in and never show or call. The job was done on Sept 18, 2024 and on October 21, 2024 I was sending pics of the leaks. I have gave him and his father ample time to make this right and they never have. I have contacted the BBB to make a complaint. They are crooks, scammers and frauds!! What a horrible experience this has been, I do not know how they sleep at night nor look in the mirror at themselves. I wish I would have read the reviews before hiring them, but it was someone who knew someone and gave me the number.
Apr 23, 2025 · Cars Unlimited
I wish I could give a zero. Drew is a total rip off. Had him do a commercial building, flat roof. Gave him half down. The materials where delivered and put on the roof. Drew and his team did a little bit of work. Then Drew came up a story. He seemed like a good Christian man. He asked for the balance. Thinking that he was a man of his word we gave him the balance. The job wasn't even half way done. Well guess who's going to hell. We never seen him again. Sued him and won, but he's not collable.
Apr 29, 2025 · Jeffrey Mazza
I wish I could give a zero. Drew is a total rip off. Had him do a commercial building, flat roof. Gave him half down. The materials where delivered and put on the roof. Drew and his team did a little bit of work. Then Drew came up a story. He seemed like a good Christian man. He asked for the balance. Thinking that he was a man of his word we gave him the balance. The job wasn't even half way done. Well guess who's going to hell. We never seen him again. Sued him and won, but he's not collable.
Apr 29, 2025 · Jeffrey Mazza
DO NOT USE THIS COMPANY! They do not answer the phone, respond to emails or faxes! They repaired/replaced a roof on Mostek Paint & Glass Company (my client's company) in Hamtramck about 2 years ago. The roof started leaking again about a year ago. The owner tried to contact them several times over the last year, they did not respond at all. Below is an email I sent to Drew and James the owners of Pyramid Roofing."Dear James/Drew:I am Mostek’s Paint & Glass Company CPA. I am writing this on behalf of Pam Klos owner of Mostek Paint & Glass Company, 11515 Jos Campau, Hamtramck. Your company (Pyramid Roofing) repaired/installed a new roof at Mostek approximately 2-3 years ago. Pam stated there was a 5-year warranty and that you would inspect the roof once a year during the warranty period. To Pam’s knowledge, you did this once and fixed a few minor leaks. Now, a couple of years later, the roof has developed several leaks over the last 12 months. Pam has again stated that she has called several times, and left several voicemail messages and no one ever responded.I am hoping you will respond to myself or Pam (her cell phone number is 586-222-XXXX) to make this situation right!Respectfully,John E. Hogan"I have yet to have them even "acknowledge" my email!D O N O T U S E T H I S C O M P A N Y! ! ! ! !
Jul 12, 2024 · John Hogan
DO NOT USE THIS COMPANY! They do not answer the phone, respond to emails or faxes! They repaired/replaced a roof on Mostek Paint & Glass Company (my client's company) in Hamtramck about 2 years ago. The roof started leaking again about a year ago. The owner tried to contact them several times over the last year, they did not respond at all. Below is an email I sent to Drew and James the owners of Pyramid Roofing."Dear James/Drew:I am Mostek’s Paint & Glass Company CPA. I am writing this on behalf of Pam Klos owner of Mostek Paint & Glass Company, 11515 Jos Campau, Hamtramck. Your company (Pyramid Roofing) repaired/installed a new roof at Mostek approximately 2-3 years ago. Pam stated there was a 5-year warranty and that you would inspect the roof once a year during the warranty period. To Pam’s knowledge, you did this once and fixed a few minor leaks. Now, a couple of years later, the roof has developed several leaks over the last 12 months. Pam has again stated that she has called several times, and left several voicemail messages and no one ever responded.I am hoping you will respond to myself or Pam (her cell phone number is 586-222-XXXX) to make this situation right!Respectfully,John E. Hogan"I have yet to have them even "acknowledge" my email!D O N O T U S E T H I S C O M P A N Y! ! ! ! !
Jul 12, 2024 · John Hogan
Drew and his team arrived on time and conducted themselves in a very professional manner. In less than a week after signing the contract Drew and his crew went to work on our roof when other roofing company's were quoting 12-16 weeks for service. Drew supplied us with photos and videos as the work continued keeping us updated along the way. I trust that Pyramid roofing would service our roof in the future if there is an issue but I doubt this would happen based on the high quality of work that was performed.
Jul 19, 2022 · Taper Line
Drew and his team arrived on time and conducted themselves in a very professional manner. In less than a week after signing the contract Drew and his crew went to work on our roof when other roofing company's were quoting 12-16 weeks for service. Drew supplied us with photos and videos as the work continued keeping us updated along the way. I trust that Pyramid roofing would service our roof in the future if there is an issue but I doubt this would happen based on the high quality of work that was performed.
Jul 19, 2022 · Taper Line
This company is a scam. We hired them to do the roofs at 2 properties.After they finished the first installation ,they dropped the materials for the second one and left .We have been calling them to schedule the installation but they are not answering.They took the deposit for this second project and never showed up after that.We hired another company and the materials they used are so cheap and poor quality.DO NOT HIRE these people .Very Disappointed.
Apr 02, 2024 · Janna properties
This company is a scam. We hired them to do the roofs at 2 properties.After they finished the first installation ,they dropped the materials for the second one and left .We have been calling them to schedule the installation but they are not answering.They took the deposit for this second project and never showed up after that.We hired another company and the materials they used are so cheap and poor quality.DO NOT HIRE these people .Very Disappointed.
Apr 02, 2024 · Janna properties