TJC Home Improvement Photos



TJC Home Improvement Introduce
For homeowners across West Virginia, maintaining and enhancing your property is a continuous process. The exterior of your home, including your roof, is crucial for both protection against the elements and overall curb appeal. When seeking a **roofing contractor** or a partner for other home improvement projects, finding a company that delivers quality work and reliable service is paramount. TJC Home Improvement, located in South Charleston, WV, has been a part of the local landscape, offering services designed to address various home exterior needs. This article aims to provide an informative overview of TJC Home Improvement, detailing their location, services, and key aspects of their customer interactions based on available public information.
The decision to undertake home improvements, especially significant ones like roof repairs or replacements, requires trust in your chosen contractor. Homeowners in West Virginia face unique challenges, from diverse weather conditions to maintaining the charm of their properties. Understanding the capabilities and customer experience of a local business like TJC Home Improvement can help you make an informed choice for your next project. While their primary focus is on roofing, they have also engaged in other home improvement areas, striving to provide comprehensive solutions for their community.
TJC Home Improvement is situated at **411 D St, South Charleston, WV 25303, USA**. This address places them conveniently in the heart of South Charleston, making them readily accessible to residents throughout the city and the surrounding areas in the Kanawha Valley. Being a local business means they are familiar with the specific needs of West Virginia homes, from common architectural styles to the types of weather challenges properties in the region regularly encounter.
Their location allows for efficient response times for initial consultations, project assessments, and ongoing work. For local homeowners, choosing a contractor with a strong local presence like TJC Home Improvement often means a more personalized service experience and a team that is genuinely invested in the community it serves. This proximity can also be beneficial for scheduling maintenance or addressing any concerns that might arise during or after a project. Their physical address serves as a central point for operations, facilitating their ability to serve the West Virginia community effectively.
TJC Home Improvement offers a range of services primarily focused on enhancing and maintaining the exterior of residential properties. While their name suggests a broader scope, available customer feedback specifically highlights their work in key areas:
- Roof Repair: TJC Home Improvement has experience in addressing various roofing issues, from minor leaks to more significant damage. Their expertise aims to restore the integrity of your roof and prevent further problems.
- Chimney Cap Replacement: Beyond the roof itself, they also provide specialized services such as replacing chimney caps, which are essential for protecting your chimney from water damage and debris.
- Potential Sunroom Refurbishment: While not explicitly listed as a standard service, TJC Home Improvement has engaged in discussions and evaluations for larger projects like sunroom refurbishments, indicating a capacity or interest in broader renovation work. This suggests they might be open to discussing various home improvement projects beyond just roofing, depending on their current workload and expertise.
It's always recommended to directly inquire about their full scope of current services and availability for specific projects you have in mind.
Based on customer experiences, TJC Home Improvement exhibits several notable features and highlights, alongside areas where improvements might be beneficial:
- Quality Workmanship and Materials: A significant highlight repeatedly mentioned by customers, including one who used them for "repairing our roof and replacing our chimney cap," is the high quality of their work and the materials used. This customer was "thrilled with the service and quality of the materials used for the roof and chimney cap," indicating a strong capability in execution for completed projects.
- Positive Initial Interactions: Customers often report positive initial interactions, including quick responses to inquiries and thorough on-site evaluations for project feasibility, such as the detailed discussions during the sunroom inspection.
- Honest Assessment of Work: There is an indication that when TJC Home Improvement commits to a project, they aim to "make sure it was done right," suggesting a commitment to proper execution and customer satisfaction on those specific tasks.
- Challenges with Communication and Follow-Through for New Projects: A recurring theme in recent feedback points to significant difficulties in communication and follow-through, particularly for new or subsequent projects. A detailed account highlights unfulfilled promises of quotes, unanswered calls, texts, and emails over an extended period (from March to August 2024). This suggests potential issues with project management, capacity, or internal communication, leading to frustration for customers seeking to initiate new work, even those with positive past experiences.
- Impact on Customer Experience for Larger Projects: Despite previous satisfaction with completed work, the lack of communication for a potential large project (estimated at $10-14K) has led to "absolute disappointment" and feeling "simply dropped as customers," even for "recurring customers who paid over 9k in previous projects." This indicates that while the quality of work for completed projects is high, the process of securing new projects and consistent communication can be a significant challenge.
To reach TJC Home Improvement for inquiries about their services, you can use the following contact details:
Address: 411 D St, South Charleston, WV 25303, USA
Phone: (681) 235-4852
Mobile Phone: +1 681-235-4852
It is advisable to use both phone and email if available for communication, and to follow up consistently if you do not receive a timely response.
For locals in West Virginia, particularly in the South Charleston area, TJC Home Improvement has demonstrated a capacity for delivering high-quality workmanship and using good materials for completed roofing and chimney cap projects. This track record of solid execution on specific tasks makes them a potential consideration for similar needs. Their local presence means they are familiar with regional requirements and can provide service to the community.
However, it's important for potential customers to be aware of the recent feedback concerning communication and project management, especially for new or larger proposed projects. While the quality of their work when engaged is praised, the reported difficulties in getting responses and detailed quotes for subsequent work could be a point of consideration. If you can establish clear communication and confirm project scheduling, their demonstrated quality in completed roofing and chimney work could make them suitable for your home improvement needs. It is always recommended for West Virginia residents to have detailed discussions about project timelines, communication expectations, and to ensure all agreements are clear before committing to new work.
TJC Home Improvement Services
Roofing Contractor
- Roof inspection
- Attic venting
- Attic venting installation
- Attic venting repairs
- Gutter installation
- Gutter repairs
- Roof damage repair
- Roof repair for storm & wind damage
- Skylight installation
- Skylight repair
- Broken Windows
- Double Hung
- Heating And Cooling
- Home Improvements
- New Construction
- New Windows
- Shingle Roofs
- Siding
- Vinyl Siding
- Windows & Siding
Concrete Contractor
- Concrete driveway building
- Concrete footings
- Concrete sidewalk building
- Demolition
- Driveway installation
- Foundation installation
- Foundations
- General repairs & maintenance
- Retaining walls
- Slab foundation building
TJC Home Improvement Location
TJC Home Improvement
411 D St, South Charleston, WV 25303, USA
TJC Home Improvement Reviews
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★ 5★ 4★ 3★ 2★ 1Used to be a nice neighborhood until this company took over. Water lines are messed up. Rent went up. People are over all unfriendly here. Don't recommend.I'm not kidding, this used to be suuuuuch a nice neighborhood
Jul 12, 2025 · Person PersonIt really upsets me to have to write this review. We used TJC Roofing for two occasions... repairing our roof and replacing our chimney cap. We were referred to TJC by multiple people and were honestly thrilled with the service and quality of the materials used for the roof and chimney cap. We paid a decent amount of money to make sure it was done right, and TJC did just that. Now for the unfortunate part. We wanted to use TJC to refurbish our sunroom because we loved the quality of service. We contacted TJC and they responded quickly and sent someone out to evaluate. They gave us a generalized quote and mentioned they would be sending us the detailed quote via e-mail soon. We didn't hear anything back, so I contacted Carl via e-mail, phone, and text. He mentioned they were busy because it was that time of the season, which I understand, so I didn't think much of it since he mentioned they were aiming for September for our project and were still working on our quote. Yet again we hear nothing. Even with promises of getting back to us on multiple occasions, us leaving voicemails, texts, and emails, it is now the end of August, and we've heard nothing. I am absolutely disappointed because this was the third of MANY projects we wanted to lay out for the next few years.Regarding the timeline, we asked about the sunroom in March 2024. We were told by Carl over text that the project was something they could handle, and they were going to coordinate a date / time for the inspection.Sent an e-mail on May 7 asking if they were able to do the sunroom project. Received a text response on May 10th and set up the inspection for Wed the 15th at 10am.Inspection happens, great interactions, lot of discussion and details provided about how they could refurbish the sunroom. Left a great feeling... but then I hear nothing.I send a text on May 31, no response. Send another one on June 3 and get a response from Carl stating they were busy professionally, and there were other external factors that were prolonging the process. No problem, but then again, nothing.Sent another text on June 15th, received a response from Carl saying he had the price on his desk and gave us the general estimate again... but no e-mail with the detailed breakdown. He said he would fully confirm it on Monday, June 17, 2024. There was more conversation about how they were going to be able to reuse some of the materials to help with the cost. Again, awesome, very excited to have our sunroom done.July 1, I send another text... NOTHING.Here we are, August 26, NOTHING.I can say the workmanship of TJC was great, but now, no communication, just simply dropped us as customers. I don't understand why or how as this project was going to cost more than $10-14K. I don't write this review lightly, but I have the emails and text that I have referred to because I want everyone to know we were patient.Good luck to everyone who tries to use TJC roofing. If you can get a hold of them to lock on your project, I'm sure they'll do a good job. I guess people who were recurring customers who paid over 9k in previous projects don't rate to use them again.
Aug 26, 2024 · Jackie CampitelliWe had an issue come up out of nowhere so gave TJC a call. They came out and looked over everything that could lead to the issue. They were extremely diligent and most importantly they were honest. They found a quick, painless solution and gave great advice. The experience made me wish I had more reasons to call them!
Aug 13, 2024 · Phil ProvenzanoQuality work… removed old shingles, repaired sheating where necessary, one of the crew repaired cracks in chimney.. one day job … 👍👍
Dec 10, 2024 · Dave MonkNever could get anyone to answer the phone and no one ever called back from voice mail
Apr 08, 2024 · Robin Margolis
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