Bob Romine Roofing & Construction

In Newark, Ohio, homeowners understand the critical role a well-maintained home exterior plays in protecting their property from the elements. From unexpected severe weather to the natural aging process, issues with roofing and siding can arise at any time, often requiring immediate attention. When faced with these challenges, finding a trustworthy and responsive contractor is a top priority. This article provides a factual and detailed overview of Bob Romine Roofing & Construction, a local business serving the Newark area. We will explore their location, the services they offer, and key insights drawn from real customer experiences to help local residents make a well-informed decision for their home repair needs.

The search for a reliable contractor often begins with a pressing need, and a quick, professional response is what homeowners value most. When a piece of siding is loose and threatening to fall, or a roof needs urgent attention, the promptness of a contractor's reply can make all the difference. However, it's not just about speed; it's also about a professional and consistent approach to customer service. The available customer feedback for Bob Romine Roofing & Construction presents a mixed picture, highlighting both a positive, urgent response to a siding repair and a contrasting experience of poor communication and a lack of follow-through. Understanding both sides of this coin is essential for any local resident considering their services. A great experience with one client and a poor one with another can be a powerful indicator of what to expect, and it’s important to weigh these experiences carefully before entering into a contract.

Bob Romine Roofing & Construction is a locally-based business with an office at 111 E Main St, Newark, OH 43055, USA. This location places them right in the heart of Newark, making them a familiar and accessible option for residents in the city and the surrounding areas of Licking County. For many homeowners, the convenience of working with a local company is a significant advantage. It suggests a contractor who is not only familiar with the specific building styles and regulations of the area but is also part of the community they serve.

However, accessibility isn't just about the physical address. A customer review highlighted a point of friction when a promised service call was not completed due to a difficulty in finding the home, with the contractor opting to call off the service rather than seek directions from the customer. This lack of communication in a crucial moment is a key factor to consider, as it can be a significant source of frustration and may indicate an inconsistency in service responsiveness, which is vital for emergency repairs. A physical location is only as good as the service that is delivered from it, and a consistent, reliable communication strategy is paramount for a professional contractor.

Based on publicly available information and customer reviews, Bob Romine Roofing & Construction provides a variety of services related to both roofing and other exterior home construction.

• Roofing Services: As the name suggests, roofing is a core part of their business. They offer services that typically include roof repair, such as fixing leaks or replacing damaged shingles. While a customer review did not explicitly detail a roofing job, the business's name indicates that this is a primary area of their expertise. The company's history shows it has been involved in general contracting and roofing since at least 1970, indicating a long tenure in the industry.

• Siding Repair: One customer review praises the company for a successful and prompt repair job on vinyl siding. This highlights their capability to handle a broader range of exterior home issues beyond just roofing. In this instance, the quick response to a customer’s emergency siding problem was a standout positive experience, showcasing their potential to deliver when faced with an urgent need.

• General Construction and Remodeling: As a "Construction" company, their services likely extend into other areas of home improvement and remodeling, such as additions, general handyman tasks, and other home renovations. This suggests they have a broader scope of work than a company that focuses solely on roofing, which could be beneficial for homeowners with multiple projects. Public information also lists their services as including home additions, remodeling, and handyman services.

The customer reviews provided for Bob Romine Roofing & Construction highlight both significant positives and serious negatives that a local homeowner should consider. These points are crucial for setting realistic expectations and understanding the company’s approach to customer service.

• Urgent Repair Responsiveness: A key highlight for a contractor is their ability to respond quickly to a crisis. One customer's experience with a failing vinyl siding piece was resolved swiftly. They were able to contact the contractor an hour before closing on a Saturday, and the siding was fixed that very day. This demonstrates an exceptional level of responsiveness and a commitment to helping a customer in a difficult situation. This kind of service is highly valued by homeowners in need of urgent repairs.

• Inconsistent Communication: The most significant negative point raised by a customer was a complete breakdown in communication and a lack of follow-through. After a promised service call was not completed because the contractor couldn't find the home, the contractor seemed "more than happy to call off the service call." The customer felt that the "obvious thing would have been to call me when he was on the road," which highlights a serious gap in their communication process. This inconsistency is a major concern for any homeowner planning a project, as a lack of reliable communication can lead to delays and frustration.

• Commitment to Customer Service: The two provided reviews offer a stark contrast in customer service. One demonstrates an extraordinary level of dedication and care, while the other suggests a troubling lack of commitment and follow-through. This indicates that the customer experience may not be consistent, and it is important for potential clients to be aware of this potential variability. While the positive experience is a great sign, the negative one raises questions about the company's reliability in all circumstances.

For residents in the Newark area who would like to get in touch with Bob Romine Roofing & Construction, here is the provided contact information.

Address: 111 E Main St, Newark, OH 43055, USA

Phone: (740) 345-9144

This information provides a direct way for you to reach out to the company to discuss your specific repair or construction needs.

In conclusion, Bob Romine Roofing & Construction is a long-standing local business in Newark, Ohio, with a clear focus on roofing and general construction. For locals, their deep roots in the community and physical presence are comforting signs of a stable operation. The company has shown the potential to deliver exceptional, rapid service in a time of crisis, as evidenced by a positive review of their siding repair work. However, the inconsistent customer experiences, particularly the instance of poor communication and a lack of follow-through, are significant factors to consider. This suggests that while they are capable of delivering great results, the overall customer experience may vary. For any homeowner in the Newark area, it is vital to perform thorough due diligence. It would be advisable to clearly outline expectations regarding communication and project management, and to perhaps seek additional references or reviews, before committing to a project. The company is suitable for locals who are prepared to navigate these potential inconsistencies for the benefit of their long-standing local expertise.

Bob Romine Roofing & Construction

111 E Main St, Newark, OH 43055, USA