Dr. Roof

For homeowners in Sandy Springs, Georgia, and the greater Metro Atlanta area, selecting a roofing contractor is a decision that requires careful consideration. A reliable and professional company is essential for protecting your home, but the process of finding the right one can be complex. Dr. Roof, a roofing contractor with a listed address at 6065 Roswell Rd #450, Sandy Springs, GA, has a presence in the community, but their public profile is a mix of both very positive and highly negative customer feedback. This article aims to provide a factual and balanced overview of the company, using the provided information to help local users understand the full picture and make an informed decision for their roofing needs.

The importance of a well-maintained roof in Georgia cannot be overstated. The state’s climate, with its hot summers, heavy rainfall, and potential for severe storms and hurricanes, demands a robust and durable roofing system. When seeking a contractor, locals often turn to online reviews to gauge a company's reputation, quality of work, and customer service. The feedback for Dr. Roof offers a range of experiences that highlight both their strengths and areas of concern. A professional content writer’s role is to present these varied perspectives clearly, allowing the reader to weigh the information and decide if this company aligns with their personal needs and expectations.

On the positive side, one customer was extremely pleased with Dr. Roof's service. The review states that the company "did a fantastic job on our roof" and praises their professionalism and the outstanding quality of their work. The online process was described as fast, and a key team member, Mr. Cornett, was highlighted for being "awesome in assisting me," even going so far as to bring a paper copy of the contract to the customer’s home when they had trouble with digital attachments. The cleanup after the installation was also lauded as "nothing short of amazing." The review concludes with a strong recommendation, "If you need a professional do to your roof, I highly recommend Dr. Roof. You will be glad you did." This feedback suggests that when Dr. Roof is on the job, the quality of their work and their customer service can be excellent.

However, the company has also received significant criticism from other customers. A different review raises a serious concern about their telemarketing practices. The customer was deeply offended by a telemarketing call on the Jewish Sabbath, stating that it "interfered with my family taking a religious observance" and that it was a "poor social decision." This type of feedback is important because it speaks to a company's judgment and respect for its community members. It indicates a potential gap between their professional services and their marketing and outreach efforts, which can be a deciding factor for many locals. Another review is also highly critical, complaining that the staff was "not eager for work lounging around" and advises others to "Hire another company to do roof repair this hurricane season." This feedback suggests that the quality of service and work ethic may not be consistent across all projects or teams.

Dr. Roof is located at 6065 Roswell Rd #450, Sandy Springs, GA 30328, USA. This is a strategic and accessible location in the heart of Sandy Springs, placing them in a prime position to serve the city and the wider Fulton County and Metro Atlanta area. A local address is a major advantage for a roofing contractor, as it allows for quicker response times, which is especially important during and after severe weather events. When a hurricane or a major storm hits, having a local contractor who can quickly and efficiently assess damage and provide emergency repairs can save a homeowner from further complications. The location on a major thoroughfare like Roswell Road also makes them easily accessible to clients who may wish to visit their office or for their crews to dispatch to job sites across the region.

The accessibility of a company also includes its responsiveness, and the provided phone number is a local area code for the Atlanta metro region, (770) 450-8843. This provides a direct line for clients to get in touch with a team member. As noted in a positive review, the company, or at least certain representatives, are willing to go above and beyond to ensure the customer has what they need, such as Mr. Cornett bringing a paper contract. This level of personal service can be a significant benefit. However, the negative reviews about staff conduct and telemarketing practices suggest that this high level of service may not be consistent, and it is a point that any potential customer should consider. The overall picture of accessibility is one of potential, but with some notable inconsistencies.

Services Offered

• Residential Roofing: Dr. Roof specializes in a full spectrum of residential roofing services, including new installations, replacements, and repairs. They use professional crews and high-quality materials to ensure a durable and attractive result.
• Commercial Roofing: While the reviews primarily focus on residential work, roofing contractors often provide services for commercial properties as well, addressing the different structural and material needs of business buildings.
• Roof Repair: The company offers services to repair a wide range of roofing issues, from small leaks to significant damage caused by storms or wear and tear over time.
• Roof Replacement: For roofs that are at the end of their useful life, Dr. Roof provides complete roof replacement services, guiding the homeowner through the process of selecting and installing a new roofing system.
• Emergency Services: Given the local weather in Georgia, it is implied that a professional roofing contractor would offer emergency services to address damage from storms or other unexpected events.

Features / Highlights

• High-Quality Workmanship: A major highlight is the positive feedback on the final product, with a customer noting that their new roof "looks GREAT!!!" and that the work was professional and high-quality.
• Exceptional Cleanup: The cleanup process after the installation was described as "nothing short of amazing," which is a significant factor for homeowners who want to minimize disruption and mess.
• Strong Customer Support (Inconsistently): While not always consistent, the positive review highlights an instance of outstanding customer service, where a staff member went to great lengths to assist a client with a contract issue.
• Efficient Online Process: The company offers a fast online process for clients, which can be convenient for those who prefer digital communication and contracting.

Contact Information

To get in touch with the team at Dr. Roof, you can use the following information. Given the mixed reviews, it is advisable to proceed with caution and verify all details.

Address: 6065 Roswell Rd #450, Sandy Springs, GA 30328, USA

Phone: (770) 450-8843

Mobile Phone: +1 770-450-8843

Conclusion

For locals in Sandy Springs and the Metro Atlanta area, Dr. Roof presents a complex and varied profile. The provided reviews suggest that the company is capable of delivering excellent, professional, and high-quality roofing services, with exceptional cleanup and customer support in some cases. However, the feedback also highlights serious concerns regarding staff professionalism and telemarketing practices, which may be a deal-breaker for many potential clients. A professional and balanced assessment concludes that Dr. Roof is a company with a mixed track record. While they may be a suitable choice for those who receive the high level of service described in the positive review, it is essential for prospective customers to be aware of the potential for inconsistent experiences. Locals are advised to thoroughly research and ask detailed questions about their processes and professional conduct to ensure their project is handled with the care and respect they expect.

Dr. Roof

6065 Roswell Rd #450, Sandy Springs, GA 30328, USA