Drums Metal Roofing

When seeking a contractor for a significant home improvement project like a roof replacement, the primary concerns for homeowners are trust, reliability, and quality of work. For residents in Granite Falls and the wider North Carolina region, especially when considering a specialized service like metal roofing, due diligence is a critical step. An informed decision can protect you from potential financial and personal distress. This article addresses a series of serious concerns raised by real customers about Drums Metal Roofing, providing a factual overview based on public reviews to help local users make a cautious and well-informed choice.

The importance of vetting a contractor cannot be overstated, and for Drums Metal Roofing, the available public data paints a concerning picture. Multiple customer reviews allege significant issues with the business's practices, specifically related to the handling of deposits and project completion. One review states, "We gave Larry Drum $2840 on Nov 4 2020 for a deposit to pay for our materials for our new roof that will be installed in 3 weeks. 3 months later we have no roof and he gives us a run around... Now we asked for a refund cause we need this roof replaced so we need to go to a different roofer. Now we are getting the runaround again." Another review from a longtime family friend echoes a similar sentiment, stating they paid a 75% deposit and were told the materials were on backorder, only to find out from the supplier that the materials had "not ordered the material and that it is and has been in stock." These reviews raise significant red flags regarding the company's business practices and honesty.

The tone of the customer reviews is one of extreme frustration and a sense of betrayal. The reviews consistently warn other potential customers to "Do NOT trust this man!!!" and to "DO NOT HIRE" him. They detail a pattern of behavior that includes accepting large deposits, failing to order materials in a timely manner, and providing repeated "runarounds" when questioned about the delays or asked for a refund. These accounts suggest a profound lack of communication and a failure to honor contractual obligations, which are fundamental expectations when hiring a professional contractor.

Drums Metal Roofing is located at 2125 White Pine M H P Rd, Granite Falls, NC 28630, USA. While a local address can often be a sign of a reputable community business, in this case, the customer reviews suggest that even local connections and proximity did not guarantee a positive outcome. The review from a "longtime family friend" who paid a 75% deposit is particularly troubling, as it indicates that personal relationships may not offer a safeguard against the alleged poor business practices.

The physical address is a critical piece of information for any customer, as it provides a point of contact for the business. However, in light of the severe allegations in the reviews, this information is being provided as a cautionary measure for local residents. The accessibility of a business is meaningless if the business is not operating in an ethical manner. For residents in the Granite Falls area and surrounding communities, this information is intended to help them perform thorough research and consider all available public data before committing to any contractor.

Based on the provided public data, the services allegedly offered by Drums Metal Roofing include:

• Metal Roof Installation: The core service mentioned in the reviews is the installation of new metal roofs.

The customer complaints focus on a critical breakdown in the service delivery, despite the purported offerings. The reviews describe paying for materials that were never ordered, leading to significant delays and unfulfilled promises.

Based on the available customer reviews, here is a summary of the alleged features and highlights associated with Drums Metal Roofing:

• Large Deposits Required: Customers report paying significant deposits (up to 75% of the total cost) for materials.
• Alleged Misrepresentation of Material Status: A review explicitly states that the contractor claimed materials were on backorder when a supplier confirmed they had not been ordered at all.
• Lack of Communication and Accountability: Both customers reported receiving repeated "runarounds" and lies about the project's status, indicating a severe breakdown in communication.
• Alleged Failure to Deliver Services: Despite receiving deposits, the company allegedly failed to install the roofs or provide materials for months, forcing customers to seek other contractors.
• Legal Action Threatened: At least one customer stated they have "turned this into the authorities" and "WILL go to court," indicating the severity of the alleged issues.

For informational purposes, the contact information for Drums Metal Roofing is as follows:

Address: 2125 White Pine M H P Rd, Granite Falls, NC 28630, USA

It is important for any potential customer to note this information and to proceed with extreme caution if considering contact with this business.

In conclusion, for locals in the North Carolina region, especially those in Granite Falls, the public data and customer reviews regarding Drums Metal Roofing provide a stark warning. The accounts from real customers allege a pattern of unprofessional and possibly fraudulent behavior, including taking large deposits for materials that were allegedly never purchased and failing to perform the contracted work. The consistent message from these reviews is a strong recommendation to avoid this business entirely. The provided information is intended to serve as a crucial resource for local residents who are considering a roofing project, reinforcing the need for extensive research, verifying contractor credentials, and being extremely cautious with deposits. While a local business can be a great asset to a community, these reviews suggest that Drums Metal Roofing does not operate with the integrity and reliability that a homeowner should expect. Therefore, for your safety and financial security, it is highly recommended that you seek out other, more reputable contractors for your roofing needs.

Drums Metal Roofing

2125 White Pine M H P Rd, Granite Falls, NC 28630, USA