Gallo Roofing

When it comes to home maintenance and improvement in New Jersey, especially in coastal towns like Brigantine, a reliable roofing contractor is essential. The homes in this region are regularly exposed to the harsh conditions of coastal weather, including strong winds, salt spray, and severe storms, which can put a significant strain on a roof's integrity. For this reason, local residents often seek out contractors who are familiar with these specific challenges. Gallo Roofing, located in Brigantine, NJ, has been a known name in the area's construction industry, with a history of providing roofing, siding, and gutter services to the community since 1980.

Gallo Roofing has a long-standing presence in the Brigantine community, and many residents have experience with the company's work. As a local business, the company has undertaken numerous projects, from full roof installations on new builds to re-roofing existing homes. While some customers have reported being satisfied with the initial installation work, which appeared professionally done, other aspects of the company’s service have drawn criticism. Homeowners in the area, when considering a contractor, often weigh the quality of the primary installation against a company's ability to provide follow-up service and communication.

One of the most important factors for any homeowner is a contractor's responsiveness and reliability, particularly when a problem arises. For instance, a customer who had their roof installed by Gallo Roofing experienced damage during a spring storm. Despite having a 10-year labor guarantee, they reported that they made multiple attempts to contact the company over a six-month period without success. They ultimately had to hire another company to complete the necessary repairs, which raises questions about the company's commitment to standing by its warranty and its clients. This is a critical point for any resident of New Jersey to consider, as a storm-damaged roof often requires an urgent response to prevent further water intrusion and damage to the home's interior.

Another element of a professional service is the oversight and communication provided during a project. One customer’s experience highlights a lack of supervision, noting that the owner, Mr. Don Gallo, was not present during the work and left a crew of five to complete the job. This particular project resulted in unmentioned rotten rafter tails and fascia, which were discovered only after the gutters began to fail. The customer also reported damage to their front garden and an attempt to add an additional charge after the job was completed, which escalated to a court dispute where the contractor's claims were not upheld. These experiences emphasize the importance of thorough, professional communication and on-site management to ensure the job is done correctly and with the homeowner's best interests in mind.

This article will present a factual overview of Gallo Roofing, based on available public information and customer feedback, to help users in New Jersey make informed decisions. It will cover the company's location, services, and other considerations that are relevant to locals seeking a roofing contractor.

Gallo Roofing is located at 1307 W Brigantine Ave, Brigantine, NJ 08203, USA. This address places the company directly within the heart of the Brigantine community. As a local business, this location is advantageous for serving residents of Brigantine and the surrounding coastal communities of Atlantic County, such as Atlantic City and Ventnor. Being situated in a coastal town means the company has a strong understanding of the unique environmental factors that affect roofs in this area.

Proximity is often a key factor for homeowners when selecting a contractor, as a local company can theoretically provide quicker response times and is more readily available for consultations and on-site work. However, as noted by some customers, a local address does not always guarantee timely service, especially when it comes to repairs or warranty work. It is essential for residents to consider a contractor’s reputation for responsiveness alongside their physical location.

Based on public information, Gallo Roofing’s main lines of business are focused on exterior home improvement.

• Roofing Contractors: The primary service offered by the company is roofing. This includes the installation of new roofs and re-roofing projects. They have experience working on different types of homes, from new construction to older ranch-style properties.

• Siding Contractors: The company also lists siding installation as a key service. This is a crucial exterior component that works in tandem with the roof to protect a home from the elements.

• Gutters and Downspouts: Gallo Roofing also provides services related to gutters and downspouts. Proper gutter systems are vital for water management, which is especially important in coastal areas to prevent foundation damage and leaks.

• Repair Services: While the company offers a 10-year labor guarantee on installations, customer reviews suggest that their repair and follow-up services may be an area of concern. One customer reported significant difficulty getting a response for warranty-covered repairs.

When considering Gallo Roofing, local users should be aware of certain features and customer feedback that highlight the company's practices.

• Long-Standing Local Presence: With decades of operation in Brigantine, Gallo Roofing is a well-known entity in the community. Their experience with the local climate and housing stock can be a potential advantage for large-scale installation projects.

• Focus on Installations: Customer feedback suggests that the company's strength lies in the initial installation of new roofs and re-roofing projects, which some customers have found satisfactory.

• Warranty and Guarantees: The company has offered a 10-year labor guarantee on some of its new-build contracts. However, the reported difficulty in getting warranty work performed is a significant concern that prospective customers should investigate thoroughly.

• Customer Service and Communication: Reviews indicate that responsiveness and on-site supervision can be inconsistent. The reported lack of communication and follow-up on repairs are critical factors to consider, as these are often key to a positive customer experience.

• Project Management: The reported absence of the owner during a project and the subsequent issues with damage and hidden problems like rotten wood are important considerations. This points to the need for a homeowner to be actively involved in the project and to get a second opinion on the condition of their home's structure.

For those who wish to inquire about services or discuss a potential project, Gallo Roofing can be contacted at the following details:

Address: 1307 W Brigantine Ave, Brigantine, NJ 08203, USA

Phone: (609) 266-5000

Mobile Phone: +1 609-266-5000

For residents in and around Brigantine, New Jersey, Gallo Roofing is a contractor with a long history in the community. The company has a local presence and offers a range of services for roofs, siding, and gutters. However, when considering Gallo Roofing, it is crucial for locals to carefully weigh the available information. While some customers have been satisfied with the initial installation of a new roof, others have reported significant challenges with communication, follow-up service, and honoring their warranty commitments.

The experiences shared by customers—including the difficulty in getting repairs done and issues with on-site management—serve as an important reminder for homeowners to conduct due diligence. When selecting a contractor, especially for an investment as significant as a roof, it is advisable to not only review past project installations but also to thoroughly investigate the company's reputation for customer service, responsiveness, and its ability to stand by its guarantees. While a long history in the community is a factor, a contractor's recent and consistent performance in all aspects of the job, including post-installation support, is what truly defines its suitability for local homeowners.

Gallo Roofing

1307 W Brigantine Ave, Brigantine, NJ 08203, USA