GTZ Remodeling & Roofing

For homeowners in Illinois, maintaining a secure and well-functioning home is a constant priority, especially when considering the diverse weather conditions our state experiences. From intense summer storms to harsh winter snows, the integrity of your roof and exterior plays a crucial role in protecting your investment. When it comes to addressing these needs, many residents in the Joliet area might consider GTZ Remodeling & Roofing. This local company, based in Joliet, aims to provide services that cover both roofing and remodeling, positioning itself as a multifaceted contractor for home exterior needs.

GTZ Remodeling & Roofing, like any local business, seeks to be a resource for residents looking to enhance or repair their homes. As potential clients, it's always valuable to understand a company's offerings and operational approach before making a decision. This article will present factual information about GTZ Remodeling & Roofing, including their location, the services they generally offer, and observations from customer experiences, to help residents in Joliet and the surrounding Illinois communities gain a clearer picture of what to expect when considering their services.

GTZ Remodeling & Roofing is located at 1197 New Lenox Rd, Joliet, IL 60433, USA. This address places them within the Joliet community, making them a local option for residents in the city and nearby areas of Illinois. Being situated on New Lenox Road offers a degree of accessibility, which can be convenient for clients seeking to visit their office for consultations, or for their crews to dispatch to job sites across the region. Their operation as a local business suggests an understanding of the specific building regulations, climate considerations, and architectural styles prevalent in Illinois homes. This local proximity can be a factor for homeowners who prefer working with contractors who are familiar with the immediate area and its unique demands.

Based on publicly available information, GTZ Remodeling & Roofing offers a range of services related to home exterior improvements and general remodeling. As a company that emphasizes both "Remodeling" and "Roofing," they aim to provide comprehensive solutions for property owners.

• Roofing Services: This is a core offering, encompassing various aspects of roof care. This typically includes asphalt shingle roof installation and repair, metal roof installation and repair, flat foam/single ply roof installation and repair, and roof sealant application. They are equipped to handle general roof problems, including those stemming from storm damage.
• Remodeling Services: Beyond roofing, their name suggests involvement in broader remodeling projects. This can include services like siding installation and repair, which helps to enhance a home's curb appeal and protection. Some general remodeling contractors also handle aspects like windows and doors, though specific details for GTZ Remodeling & Roofing beyond siding are not consistently detailed across public profiles.
• Exterior Cleaning Services: They may also offer services such as power washing and roof cleaning, aimed at maintaining the exterior appearance and condition of a property.
• Property Type Specialization: Information suggests they may specialize in servicing a variety of properties, including community associations, commercial properties, and industrial warehouses, in addition to residential homes. This indicates a potential capacity for larger-scale projects.
• Licensing and Insurance: As a professional contractor, they are generally expected to be licensed, bonded, and insured, which provides a level of protection for clients.

When considering a service provider, understanding their operational highlights and customer experiences is crucial. Based on available public data, the key features and highlights of GTZ Remodeling & Roofing, from a customer's perspective, present a mixed picture, primarily focusing on communication and follow-through.

• Initial Work Satisfaction: At least one customer expressed satisfaction with the initial work completed, specifically a siding replacement. This suggests that the quality of the physical work, once executed, can be satisfactory.
• Scope of Services: The company's name indicates a broad range of services, including both roofing and remodeling, suggesting they can handle multiple exterior projects for a property.
• Challenges in Communication and Responsiveness: A significant and recurring highlight from customer reviews is difficulty with communication and responsiveness post-service. One property manager reported "over two months" of unresponsiveness despite "numerous attempts to reach out through both email and phone" to obtain an invoice for payment.
• Professionalism Concerns: Instances of rudeness and unprofessionalism from staff were reported during follow-up attempts, with one representative allegedly stating they "didn't have time for this" due to being at "her other job."
• Follow-up and Reimbursement Issues: Another customer indicated that after initial work was completed and paid for, a promised reimbursement for a crew-neglect-related expense was not received despite "many times" following up over an eight-week period. This highlights potential issues with post-project customer satisfaction and accountability.
• Impact on Payment Processing: The lack of timely invoice provision creates significant issues for property management groups, impacting their ability to process payments efficiently and professionally.

For those in Joliet and surrounding Illinois communities who may need to contact GTZ Remodeling & Roofing, their information is provided below. It's advisable to use both phone and email for communication attempts, especially if seeking invoices or follow-up on completed work.

Address: 1197 New Lenox Rd, Joliet, IL 60433, USA

Phone: (815) 710-9193

Mobile Phone: +1 815-710-9193

For homeowners in Joliet, Illinois, considering GTZ Remodeling & Roofing for their projects, it is important to weigh all aspects of their service. As a local business, they offer the convenience of proximity and an understanding of regional home characteristics and weather impacts. They advertise a range of services covering both roofing and remodeling needs, which could be appealing for those looking for a single contractor for multiple exterior projects. However, based on available customer feedback, potential clients should be aware of reported challenges regarding communication, responsiveness, and follow-through on post-completion issues. While initial work may be satisfactory, the pattern of unresponsiveness concerning administrative tasks like invoicing and unfulfilled reimbursement promises suggests that managing expectations around post-service support is crucial. Therefore, for locals, while GTZ Remodeling & Roofing might initially appear suitable for certain project scopes, a thorough assessment of these reported communication and follow-up issues is recommended when making a decision about their suitability for your specific needs, particularly for those requiring meticulous administrative processes or long-term accountability.

GTZ Remodeling & Roofing

1197 New Lenox Rd, Joliet, IL 60433, USA