Hill, Gene

When looking for a roofing or handyman service in North Carolina, it's essential for homeowners to conduct thorough research to ensure they are making a wise and informed decision. Finding a professional who is not only skilled but also fair and transparent in their business practices is a top priority. For those in the Raleigh area considering services from Gene Hill, it's important to understand the available public information and customer feedback to form a complete picture. This article aims to provide a factual overview of the services associated with Gene Hill, allowing local users to learn more about this individual and the experiences of others.

In the local contracting landscape, reputation is everything, and customer reviews play a significant role in building that reputation. Gene Hill, a professional based in Raleigh, has been the subject of some specific feedback from customers. It is crucial for anyone considering his services to be aware of these public records. The provided reviews from a real customer highlight a serious concern regarding the fairness of charges for work performed. In a consumer-centric market, clear communication, fair pricing, and professional conduct are expected, and these reviews indicate a potential breakdown in these areas. The feedback mentions a charge of $650 for what was described as two hours of gutter cleaning and roofline caulking. A subsequent attempt by a family member to discuss these charges reportedly resulted in the call being disconnected. This type of feedback is important for homeowners to consider, as it relates to key aspects of a contracting relationship, including trust, transparency, and communication.

Gene Hill is associated with a business that has been listed at 817 Green Pine Dr, Raleigh, NC 27603, USA. This address serves as the location for the business, and it is in a residential area within Raleigh. The accessibility of this location to other parts of the city is a factor for local customers to consider when thinking about scheduling appointments or discussing projects. Being based in Raleigh provides a contractor with a strong understanding of the local market, including the types of homes, common maintenance issues, and the building standards specific to the region.

For residents in Raleigh and the surrounding areas, this location means that Gene Hill is physically part of the community. When a homeowner is looking for a local professional, proximity can be a convenience. However, as the reviews highlight, it is not the only factor to consider. The nature of the relationship, the quality of the work, and the fairness of the pricing are equally, if not more, important. While the physical address is in Raleigh, the feedback suggests that potential customers should prioritize establishing clear expectations and a transparent agreement before any work begins, regardless of how close the contractor is.

Based on the provided information, the services associated with Gene Hill appear to be related to roofing and general handyman work. The customer reviews specifically mention two distinct services that were performed:

Services Offered:

• Gutter Cleaning: This involves the clearing of leaves, debris, and other blockages from a home's gutters to ensure proper water drainage.
• Roofline Caulking: This service entails applying a sealant to a part of the roofline to prevent water penetration and protect the underlying structure.

It is important to note that the scope of services may be broader than what is listed in the provided customer feedback. However, these reviews provide specific details about the type of work performed and the associated costs, which is useful information for anyone seeking similar services.

Based on the available customer feedback, there are specific features and highlights that stand out and are crucial for potential clients to consider before hiring. These points are not endorsements but rather a factual summary of reported experiences.

Features / Highlights:

• Quick Response: Although not explicitly stated in all feedback, a contractor's willingness to come to a property and perform work quickly can be seen as a feature, as it addresses a customer's immediate need.
• Specific Handyman Skills: The reviews indicate that services such as gutter cleaning and caulking are part of the repertoire, which are common needs for homeowners.
• Customer Communication: As highlighted in the reviews, there may be challenges with communication, particularly when discussing charges after the work is complete. The report of a phone call being ended abruptly is a significant point for consideration.
• Pricing Practices: A key point of feedback relates to the perception of unfair or excessive charges for the work performed. The reviews mention a cost of $650 for two hours of work, which is an important data point for comparison.
• Handling of Customer Disputes: The reported handling of a dispute, where a contractor allegedly hung up on a family member, is a major highlight that speaks to a specific approach to customer service.

For anyone in the North Carolina area who needs to contact Gene Hill, the following public information is available:

Address: 817 Green Pine Dr, Raleigh, NC 27603, USA

Phone: (919) 662-2756

Choosing a contractor is a serious decision for any local North Carolina resident. The information provided about Gene Hill is a critical part of that decision-making process. While the company's local presence in Raleigh is a point of convenience, the customer feedback presents a clear picture that requires careful consideration. The reviews raise questions about fair pricing, communication, and overall professionalism. For locals, this means it is particularly important to establish a clear, written agreement for any work to be done, including a detailed breakdown of costs and the scope of the project, before hiring. While a contractor may be a part of the community, their business practices and how they handle customer concerns are ultimately what will determine their suitability for your specific needs. The provided feedback serves as a cautionary tale, emphasizing the need for due diligence to ensure a positive and fair experience.

Hill, Gene

817 Green Pine Dr, Raleigh, NC 27603, USA