Home Pro Roofing

For residents across Michigan, a reliable and sturdy roof is an absolute necessity. The state's unpredictable and often severe weather, from heavy snow and ice to powerful thunderstorms, puts a great deal of stress on a home's exterior. When a roof suffers a leak or is damaged in a storm, a quick and professional response is critical to prevent further damage to the home's structure and interior. In the Williamston and greater Lansing area, finding a roofing contractor you can count on in a moment of need is invaluable. Home Pro Roofing is one of the local companies that serves this region, and a recent customer review provides a compelling insight into their service and the professionalism of their team.

Home Pro Roofing operates within the home improvement and construction industry, with a clear focus on roofing services. A customer review from a resident in the Lansing area offers a specific, positive account of their experience. The customer had a minor roof leak following a storm and, upon seeing an employee named Brent Hissong working on a neighbor's roof, asked if he could take a look at their own. What happened next speaks volumes about the company's customer-first approach. According to the review, Brent assessed the leak and provided a temporary fix "at no cost on the spot." This act of good faith not only addressed the immediate problem but also left a lasting impression on the customer, who noted that Brent was "polite, knowledgeable and great to work with," ultimately earning their business for all future roofing needs. This type of service, which prioritizes helping a neighbor in a time of need over immediate profit, is a cornerstone of building a positive reputation in a local community.

However, it is important for potential customers to consider all available public feedback. A second review provides a sharply contrasting view of an interaction with a company vehicle. This review describes a dangerous driving incident involving one of their trucks, where the driver allegedly pulled out into traffic with less than three car lengths of space, forcing another driver to swerve to avoid a collision. The reviewer ends by stating that the driver "needs to be fired." This type of feedback, while not directly related to the quality of roofing work, is still a significant part of a business's public profile. It speaks to the conduct of employees and can be a point of concern for residents who value safety and professionalism in all aspects of a company's operations. This review serves as a reminder that the public-facing aspects of a business, including the behavior of its team members, can greatly influence its reputation.

Home Pro Roofing is located at 304 W Grand River Ave Suite 102, Williamston, MI 48895, USA. This address places them in a prime location to serve Williamston and the surrounding communities, including the greater Lansing metropolitan area. Grand River Avenue is a major road that runs through the region, providing excellent accessibility for their crews to respond to service calls and manage projects efficiently. Being based locally means they have a deep understanding of the specific building codes, architectural styles, and weather challenges that are unique to central Michigan. This local expertise can be a significant benefit for homeowners and businesses in the area, ensuring that any work they perform is tailored to the specific demands of the region.

Based on the provided information and the nature of their business, Home Pro Roofing offers a variety of services to meet the needs of residential and possibly commercial clients. Their work appears to cover the full lifecycle of a roof, from unexpected repairs to potential replacements.

Services Offered:

• Roof Leak Repair: The positive review explicitly mentions a roof leak and the company's quick response to it. This suggests they are a go-to option for diagnosing and fixing leaks.
• Temporary Roof Fixes: An employee, Brent Hissong, provided a temporary fix on the spot, indicating a willingness to help clients and prevent further damage even before a formal contract is signed.
• Full Roof Replacements: While the review mentions a temporary fix, the customer stated they would use the company for "all my future roofing needs," which implies they also handle larger projects like full roof replacements.
• Storm Damage Assessment: The context of the review, which mentions a leak after "recent storms," shows that they have experience in assessing and addressing storm-related damage.

The public reviews highlight several key features that can help a potential customer understand what to expect from Home Pro Roofing.

Features / Highlights:

• Knowledgeable and Polite Staff: The employee, Brent Hissong, was described as "polite, knowledgeable and great to work with." This positive interaction is a significant highlight for the business.
• Quick Response to Emergencies: The company's quick response to a roof leak, and the willingness of a team member to assist a new customer on the spot, speaks to a commitment to timely service.
• Customer-Centric Approach: Providing a free temporary fix demonstrates a strong commitment to customer service and building trust within the community.
• Potential for Unprofessional Conduct: The negative review concerning the aggressive driving of a company vehicle is a serious point of concern regarding the professionalism and safety standards of the company's employees on the road.

For those in the Williamston and greater Lansing area looking to contact Home Pro Roofing, the following information is publicly available. This provides a direct means of communication to inquire about their services or to request an estimate for a roofing project.

Contact Information:

• Address: 304 W Grand River Ave Suite 102, Williamston, MI 48895, USA
• Phone: (517) 505-7470
• Mobile Phone: +1 517-505-7470

For locals in the Michigan region, Home Pro Roofing is a local option with a mixed public profile. The positive review showcases a company that can be a highly reliable and professional partner, particularly in a moment of crisis. The story of Brent Hissong providing a free, on-the-spot temporary fix is exactly the kind of service that builds trust and loyalty in a community. For residents in Williamston and the Lansing area who need a quick response to a storm-related leak or other roofing needs, this company appears to have the right approach. However, the negative review regarding a company vehicle's driving behavior is a serious consideration. It's a reminder that a company's reputation is built not just on the quality of its work but on the conduct of all its representatives. For locals, choosing Home Pro Roofing could mean benefiting from a highly knowledgeable and customer-focused team, but as with any contractor, it's wise to proceed with due diligence and clear communication.

Home Pro Roofing

304 W Grand River Ave Suite 102, Williamston, MI 48895, USA