Ideal Roofing & Paving

For homeowners and property owners in Winston-Salem, North Carolina, and the surrounding communities, choosing the right contractor for roofing or paving projects is a decision that requires careful consideration. The work done on a home’s exterior is critical not only for its appearance but also for its structural integrity and long-term value. Ideal Roofing & Paving is a company that has a presence in the Winston-Salem area. This article is designed to provide local residents with a clear, factual overview of the business based on publicly available data, including location details and customer feedback. The goal is to present a balanced perspective that helps potential customers make a well-informed choice when selecting a contractor for their important home and property maintenance needs.

The importance of a reputable contractor cannot be overstated, especially when dealing with key elements of a property like the roof, gutters, or paved surfaces. These components are essential for protecting a home from the elements and ensuring its safety. A properly installed or repaired roof can prevent costly water damage, while well-maintained gutters are crucial for effective drainage and foundation protection. Similarly, a well-cared-for patio or entrance can greatly enhance a property's curb appeal and safety. In a community like Winston-Salem, where a strong sense of local pride exists, many residents prefer to work with contractors who are known for their professionalism and accountability. This is why it is so important to carefully research any company you consider for your home improvement projects. Understanding a company's track record and reputation within the local community is a key step in protecting your investment.

Ideal Roofing & Paving is located at 301 N Main St, Winston-Salem, NC 27101, USA. This central downtown location makes the company's office easily accessible to residents throughout Winston-Salem and the wider Forsyth County area. A central address can be convenient for scheduling in-person consultations or for contractors to quickly dispatch to job sites across the city. As a local business, they are situated within the community they serve, which often means they are familiar with the specific building codes, regulations, and common architectural styles of homes in the Triad region. This local knowledge is an important factor when selecting a contractor, as it can ensure that all work is done in compliance with local standards. However, while a central location offers convenience, it is only one aspect of a company’s overall suitability for a project, and should be considered alongside other factors like customer reviews and service offerings.

Based on the provided information, Ideal Roofing & Paving appears to offer a range of services related to both roofing and paving. It is important for potential customers to understand the scope of their work. The name of the business itself suggests a focus on two distinct but related areas of property maintenance. Here are the services that, based on public reviews and information, they have been contracted to provide:

• Gutter Installation and Repair: One review mentions that the company was hired to work on gutters. Proper gutter installation is crucial for water management, and this service is a key component of a home’s exterior protection system.

• Paving and Concrete Work: A customer review details a project involving fixing cracks in a "cement patio and front entrance." This indicates that the company offers services related to paving, concrete repair, and other similar hardscaping projects.

When evaluating a company, it is crucial to look at features and highlights that are consistently reported by customers. Customer reviews for Ideal Roofing & Paving, however, present significant concerns that should be carefully considered by any potential client. While some companies have a strong reputation for positive features, the public feedback for this business highlights a very different experience. It is important to present these facts accurately. These are some of the key points raised by real customers:

• Unsatisfactory Work Quality: Multiple reviews state that the quality of work was extremely poor. One customer noted that the concrete cracks were not fixed and the surface was made "worse instead—the cement is now crumbling." Another review states that newly installed gutters were "worse now than before" and were made with a smaller size and incorrect materials than what was agreed upon in the contract.

• Lack of Accountability and Communication: A consistent theme in the reviews is the company's failure to be accountable for its work. A customer reports that the company "will not even come look at the failed 'fix' or take our calls." This lack of communication and refusal to address issues after the fact is a significant red flag for any contractor.

• Questionable Business Practices: One review alleges that the owner, Frank, is a "horrible business man" who "steals people's money." The same review claims he installed cheaper, incorrect materials (4-inch gutters instead of the contracted 6-inch ones) to save money. These are serious accusations that suggest a lack of integrity in their business operations.

• Allegations of Unprofessional Conduct: One review mentions the business took advantage of an "elderly mother" and that the homeowner had to clean up a "URINE SMELL left by workers outside." These are specific examples of highly unprofessional and disrespectful conduct that are deeply concerning.

For those who still wish to contact the company, their information is public. Ideal Roofing & Paving can be reached at their address: 301 N Main St, Winston-Salem, NC 27101, USA. The phone number is (743) 216-0700 and the mobile phone number is +1 743-216-0700. This is the only contact information available based on the provided data. Anyone considering reaching out should do so with a full understanding of the customer experiences detailed in the public reviews.

In conclusion, based on the provided customer feedback, Ideal Roofing & Paving is a company that appears to be unsuitable for local residents in Winston-Salem, North Carolina, and the surrounding areas. The reviews consistently describe a pattern of poor workmanship, lack of accountability, and unprofessional business practices. For locals looking for a contractor to work on their home's critical components like roofing, paving, or gutters, it is essential to choose a company with a strong reputation for quality and integrity. The experiences of the customers who hired Ideal Roofing & Paving, as detailed in their reviews, serve as a clear warning to exercise extreme caution. When a homeowner's trust and investment are at stake, selecting a contractor with a proven track record of positive customer satisfaction and professional conduct is paramount to protecting both the home and the family's peace of mind. Given the public feedback, it is strongly recommended that locals seek out other businesses with a more positive reputation in the community.

Ideal Roofing & Paving

301 N Main St, Winston-Salem, NC 27101, USA