J D Roofing Company

When the time comes to hire a roofing contractor, homeowners and business owners in California rightfully prioritize trust, clear communication, and quality workmanship. The choice of a company is a significant investment in a property's safety and value. Based on public feedback, J D Roofing Company in La Verne, CA, has raised considerable concerns among its customers regarding its operational practices and customer service. This article compiles and outlines these issues to provide a factual and transparent overview for those considering their services.

A common theme in customer reviews for J D Roofing Company revolves around a severe lack of communication. Multiple clients have reported a frustrating experience where their attempts to contact the company were met with unreturned calls and unacknowledged messages. Despite a stated policy of an "immediate call back within 4 to 6 minutes," customers have claimed to have called numerous times over several days without receiving a response. This communication breakdown is a major point of contention and a source of significant stress for those who are trying to get updates on their project or address a pressing issue.

Furthermore, the professionalism of the company's owner, John, has been heavily criticized. Customer reviews repeatedly use words like "rude," "arrogant," and "argumentative" to describe their interactions. One long-term client recounted a particularly troubling experience after a leak developed over a front door following a new roof installation in 2017. Despite a 10-year warranty on the work, the customer claimed their texts and calls were ignored for years. When they finally did connect with the owner to express their concerns about a pending storm, the client alleges John was unprofessional and ultimately hung up on them. This type of behavior, if true, is highly concerning and represents a significant departure from professional standards.

Another major issue raised by a customer concerns a "bait and switch" in pricing. The client claims that an initial quote was provided without a key component—the replacement of a section of a patio—only for the price to be increased by an additional $3,000 later on. This lack of transparency in the quoting process is a serious red flag, as it prevents customers from making a fair comparison with other contractors and can lead to unexpected financial burdens. The customer also claimed to have seen workers taking over-ordered shingles, which were not refunded, further eroding trust in the company's integrity.

The quality of workmanship has also been called into question. The customer with the long-standing leak over their front door reported that a home inspector later confirmed water seepage and rot on their patio. This issue, they allege, stemmed from the new roof installation and had already required one previous repair shortly after the work was completed in 2017. The client's inability to get these recurring problems addressed under warranty highlights a potential lack of accountability and a failure to stand behind the company's work.

J D Roofing Company is located at 938 Palomares Ave, La Verne, CA 91750, USA. La Verne is a city in Los Angeles County, situated in the eastern part of the San Gabriel Valley. This location places the company within a community that has access to numerous contractors. Given the serious concerns raised by past clients, this article is not meant to endorse or recommend the company's services. Instead, it serves as a critical resource for local users in California who are doing their due diligence before making a hiring decision. The physical address is provided for informational purposes only.

Based on the limited information available from customer reviews, J D Roofing Company appears to offer services including:

• New Roof Installation: The company performed a full new roof installation on at least one customer's home in 2017.
• Roof Repairs: They have performed repairs, including a follow-up repair on a job they had recently completed.

Note: The information regarding services is based on customer accounts and may not represent the full scope of their business.

The information provided about J D Roofing Company from customer reviews focuses more on significant issues rather than positive features. Here are the key concerns and alleged behaviors highlighted:

• Alleged Poor Communication: Customers report calls going to voicemail with no return response, despite a stated policy of immediate callbacks.
• Alleged Arrogant and Unprofessional Behavior: The owner, John, has been described as rude, argumentative, and unprofessional to customers, including allegedly hanging up on a past client trying to resolve a leak.
• Alleged Lack of Accountability: The company has been accused of not honoring its 10-year warranty on workmanship, ignoring repeated attempts to contact them about a persistent leak.
• Alleged "Bait and Switch" Pricing: A customer claimed to have received a quote that was later increased by a significant amount for work that should have been included in the original assessment.
• Alleged Theft of Materials: A client reported seeing workers taking over-ordered shingles from the job site, without a refund being offered for the excess material.

Contact information for J D Roofing Company is provided here for informational purposes, allowing users to verify business details. However, based on customer reviews, reaching a representative may be difficult.

Address: 938 Palomares Ave, La Verne, CA 91750, USA

Phone: (909) 599-8507

For residents of La Verne and the surrounding communities in Southern California, choosing a roofing contractor requires careful consideration. The public data and customer reviews for J D Roofing Company raise a number of serious red flags that local users should be aware of. The consistent themes of poor communication, alleged unprofessional and arrogant behavior from the owner, and claims of faulty workmanship and a lack of accountability are significant deterrents.

In an industry where trust and reliability are paramount, the reported experiences with J D Roofing Company suggest a potential risk to both a homeowner's financial investment and the structural integrity of their property. The detailed accounts of a long-standing leak, unreturned calls, and a perceived lack of integrity during the quoting and billing process serve as a cautionary tale. While the company's work may be "good" on the surface, as one customer noted, the absence of support and follow-up when issues arise can render even a quality installation a source of major regret. Ultimately, the consensus from these reviews is a strong recommendation to "save yourself a headache and thousands of dollars and choose a different roofing company."

J D Roofing Company

938 Palomares Ave, La Verne, CA 91750, USA