Northpoint Roofing Systems

Introduction / Overview

In the vibrant and diverse communities of North Georgia, a reliable roof is an essential part of any home or business. It provides a crucial defense against the region’s varied climate, from intense summer sun to severe storms. When it comes time to repair or replace a roof, local property owners need a partner they can trust to deliver quality work and professional service. Northpoint Roofing Systems, located in Woodstock, Georgia, aims to be that partner. The company presents itself as a local expert dedicated to providing comprehensive roofing solutions. Their services range from new installations to critical repairs, addressing the specific needs of residential and commercial clients throughout the area. With a focus on utilizing quality materials and a commitment to completing projects efficiently, they strive to meet the high expectations of their customers. Northpoint Roofing Systems understands that a new roof is a significant investment and endeavors to make the process as smooth as possible. They work with homeowners to find the right materials and solutions that fit their specific needs and budget, aiming to ensure their properties are well-protected for years to come. While experiences can vary, the company’s goal is to leave a lasting impression of quality and professionalism on every job they undertake, reinforcing their position as a key player in the local Georgia roofing market.

Location and Accessibility

Northpoint Roofing Systems is conveniently situated in Woodstock, Georgia, with their address at 102 Springfield Center Dr, Woodstock, GA 30188, USA. This location provides them with an excellent base to serve a broad geographic area within North Georgia. Their accessibility is a key factor for residents and business owners in Woodstock and surrounding towns such as Canton, Roswell, Alpharetta, and Marietta. Being a locally based company, they are deeply familiar with the specific building codes, architectural styles, and common weather-related challenges that are unique to the region. This local knowledge allows them to provide tailored solutions that are not only effective but also compliant with local regulations. The physical office serves as a central hub for their operations, allowing for efficient dispatch of their crews to job sites across the community. This proximity also enables them to respond more quickly to inquiries and emergencies, which is a critical service for homeowners facing unexpected roof damage. By being a local entity, Northpoint Roofing Systems positions itself not just as a contractor, but as a community member dedicated to serving its neighbors. This local presence and accessibility offer a distinct advantage, providing customers with a tangible point of contact and reinforcing a sense of trust that comes from working with a company that is part of the local fabric.

Services Offered

Northpoint Roofing Systems provides a range of roofing services tailored to the needs of Georgia homeowners and business owners. Their offerings are designed to cover various aspects of roof care, from new installations to ongoing maintenance and repairs. They strive to be a full-service provider that clients can rely on for a wide array of roofing needs.

• Roof Installation and Replacement: The company specializes in installing new roofs and replacing old, worn-out ones. They work with a variety of materials, including metal roofing systems, as highlighted in a customer review. This service is crucial for properties that have sustained extensive damage or have reached the end of their useful lifespan.
• Roof Repair: Northpoint Roofing Systems offers repair services to address issues such as leaks, damaged shingles, and other problems that can compromise a roof's integrity. Their team aims to identify and fix problems promptly to prevent further damage to the property.
• Commercial and Residential Services: They cater to both residential and commercial clients, understanding that each type of property has unique roofing requirements. This versatility allows them to serve a broader range of the local community.
• Gable Vent and Ridge Vent Installation: As indicated by a customer review, their services include the installation of various venting systems. Proper ventilation is a critical component of a healthy roofing system, helping to regulate attic temperature and prevent issues like mold and moisture buildup.

Features / Highlights

Northpoint Roofing Systems has received a variety of feedback from customers, with some highlights pointing to their efficiency and professionalism, while other accounts detail significant concerns. It is important for potential clients to consider the full spectrum of experiences.

• Efficient and Professional Installation: A positive review highlights the efficiency of the team, noting that Scott and Elizabeth were "right on time" and completed a metal roof replacement "in one day." This showcases a capacity for rapid project completion, which is a valuable feature for homeowners who want minimal disruption to their daily lives.
• Thorough Cleanup: Following the installation, the same reviewer praised the company for their post-job cleanup, stating they "pick all the garbage making sure everything was clean around the work area." A clean and tidy worksite is a mark of professionalism and respect for the customer's property.
• Honest and Professional Company: The positive feedback describes Northpoint Roofing Systems as a "very professional and honest company." This speaks to the positive rapport and trust built with certain clients, who felt confident in their work and integrity.
• Major Customer Service and Project Execution Concerns: However, there is a formal account from a customer detailing significant issues. The client, Jeff Marbury, alleges that the company caused "significant damage to my property" including "the destruction of my plants." More seriously, he claims that an installation oversight—neglecting to close gable vents—led to "mold growth, ceiling cracks, and has rendered my daughter's nursery uninhabitable." He also mentions difficulties in getting the company to "take responsibility for the interior damage" and that his "attempts to contact them have been unsuccessful." This review highlights a serious potential risk in project execution and post-project customer service.

Contact Information

For individuals in the Georgia area interested in contacting Northpoint Roofing Systems for a roofing project, here is their contact information. They are available to discuss potential services and provide more details about their offerings.

Address: 102 Springfield Center Dr, Woodstock, GA 30188, USA

Phone: (678) 345-1711

Conclusion: Why this place is suitable for locals

Northpoint Roofing Systems, based in Woodstock, Georgia, presents itself as a local option for a wide range of roofing needs. For local residents and business owners, choosing a contractor involves weighing a variety of factors, including reliability, quality of work, and customer service. The company's suitability for locals can be viewed through the lens of their reported project efficiency and local presence. Positive feedback from customers, such as the one who had a metal roof replaced, highlights a capacity for quick, professional installations and a commitment to leaving a clean worksite. This type of service is highly valued by homeowners who want a project completed with minimal hassle. Furthermore, having a local office in Woodstock makes them an accessible choice for residents in the surrounding communities, allowing for easier communication and more responsive service. However, it is also crucial for potential customers to consider the negative experiences shared by others. The detailed account of property damage, structural issues, and difficulties in communication and resolution is a significant factor to weigh. This review raises questions about accountability and customer support when problems arise after a job is completed. Ultimately, a local resident considering Northpoint Roofing Systems would need to carefully balance the reported positive outcomes, such as fast and professional work, against the serious concerns raised about potential post-installation issues and customer service challenges. Making an informed decision based on the full scope of available public information is key to ensuring a positive outcome for any roofing project.

Northpoint Roofing Systems

102 Springfield Center Dr, Woodstock, GA 30188, USA