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Paramount Home Restorations ico

Paramount Home Restorations

Roofing contractor โ˜…4.0

1304 Sunset Ave E, Yorkville, IL 60560, USA

4.0
I wasnt going to take the time to write this but after the owner called and verbally attacked me, and I've confirmed with my insurance that they lied, I feel I should share this so no-one else wastes their time or money with Paramount Home Restorations out of Yorkville/Naperville. It's long so bare with me so you can get the whole story. I signed a contract with Paramount on 05/06/20 to complete an insurance claim on my home. In the claim it states the siding, downspouts/gutters, back patio cover, and rain cap are to be completed. The first subcontractor completed the siding in July and it looks amazing! After that things went down hill fast. The second subcontractor explained how the back patio would be done and it sounded great. After they had the first check with half down for 3 months the material was dropped off for the patio on 08/06/20 I noticed the shingles didn't match what I have so I called Sean the "manager" and told him they were the wrong color. He checked with the subcontractor and texted me to say the subcontractor forgot to tell him to cancel the order. The subcontractor gets here and tells me that Sean forgot to tell me they submitted 2 different options to the insurance company and the way we originally talked about doing it was denied because it was too much. That was a red flag because we know how much the material and stuff should cost. Yesterday the sales person was informed that the patio is not to be touched until we sit down with him and Jake (the owner) to talk together and figure it out. Thats when I realized they weren't even going to do the downspouts/gutters or the rain cap either. So after all of this I really started analyzing my estimate, claim, and costs. I called Sean this morning verifying how much has been spent so far and on what. He tells me that I have no rights to know the material costs and labor costs, and that state farm determines how much the contractor gets paid. Thats when the lies really started pouring out. None of that is true so then I told him I wouldn't recommend anyone to their company and its all fine I'll just call Jake the owner myself. Before I got the chance to, Jake called me yelling stating that he's done above and beyond for me and my house and is going to sue me for everything I have and put a lien on my house because I broke a contract?....keep in mind they only did the siding and not once went above and beyond. I guess after my call with Sean he called Jake stating I'm threatening them and called freaking out. I was calm and collective the whole time until the owner called me to verbally attack me. So because I said I wouldn't recommend them and asked for material/labor costs apparently that was attacking and threatening them?๐Ÿ‘€ I will say by the end of the call he apologized but it means absolutely nothing. As an owner of a company you never treat your customer like that when all I want is my stuff done and done the right way. If there's an issue you call and ask the customer, dont call and tell me you have millions of dollars and you can sue me for everything I have when its your company that's in the wrong. So after that I called my insurance company to start confirming what I've been told. Paramount DID NOT try to get the additional patio coverage(they shouldn't need to anyways which is why we started questioning it) instead on 07/17/20 Sean submitted the documents to insurance stating all the work is done so they could get the second check. All they did was the siding and said they did EVERYTHING ON THE CLAIM. Theyre coniving liers save your time money and energy and don't use them. As if that's not enough, they lack communication between the salesperson, owner, and subcontractor. In the picture it shows texts from him. Right after the first one I got the call where he was threatening to sue me. The second one was right after I posted this review on facebook. Stay far away from this company and the owner!! The job isn't completed and its an insurance claim so there's no way for me to "keep money" like he claims. - Brittany Mattison
Paramount Home Restorations Overview Photos Intro Services Detail Location Reviews

Paramount Home Restorations Photos

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Paramount Home Restorations Introduce

For homeowners in Illinois, maintaining and restoring a property is a critical task, and finding a reliable contractor is often the first step. When dealing with everything from storm damage to planned renovations, it is essential to work with a company that is transparent, professional, and trustworthy. This article provides a factual overview of Paramount Home Restorations, a company based in Yorkville, IL, to help local residents make informed decisions. We will present the available public data, including a detailed customer review, to give a comprehensive picture of the company's operations.

The construction and restoration industry relies heavily on a company's reputation. A contractor's ability to communicate clearly, adhere to a schedule, and honor their contractual obligations is paramount to a successful project and a satisfied customer. When researching a business, it is vital to consider not just the services they offer but also the experiences of previous clients. This can provide valuable insights into their business practices and overall reliability. This article will present a multi-faceted view of Paramount Home Restorations, using a detailed customer review to highlight both a positive and a negative experience.

The purpose of this content is to be a resource for local users, offering a neutral and factual look at a business so they can perform their own due diligence. We will break down the company's location, their potential service offerings based on public information, and a critical analysis of the provided customer feedback. This approach ensures that you have a well-rounded perspective, which is crucial when making a significant financial decision like a home renovation or restoration project.

Paramount Home Restorations is located at 1304 Sunset Ave E, Yorkville, IL 60560, USA. This address places the company in a local position to serve the communities of Yorkville and Naperville, as mentioned in a customer review, and the wider Chicagoland area. A local presence is often a key factor for homeowners, as it suggests that the company is easily accessible for in-person meetings, project assessments, and timely service.

The accessibility of a local contractor is particularly important in the event of storm damage, which is a common occurrence in Illinois. A company that is nearby can often provide a faster response to emergencies, helping homeowners mitigate further damage. The physical location also implies a certain level of accountability, as the company operates within the community it serves. However, as the customer review highlights, a physical address does not always guarantee a smooth and transparent process, emphasizing the need for comprehensive research beyond just location.

Services Offered

  • Exterior Restorations: Based on the detailed customer review and other public information, Paramount Home Restorations appears to specialize in a variety of exterior restoration services. The review specifically mentions a project that included siding, downspouts, gutters, a back patio cover, and a rain cap, suggesting a comprehensive approach to exterior home care.

  • Siding Installation: The review notes that the company successfully completed a siding project that looked "amazing." This suggests that siding installation and replacement are a part of their service offerings, and that the quality of this specific work was high.

  • General Contracting and Project Management: The company's work involves coordinating various subcontractors and managing projects from start to finish. This is a crucial service, especially for complex insurance claims involving multiple trades. The customer review, however, raises concerns about the communication and coordination between the company's owner, manager, and subcontractors.

  • Insurance Claim Assistance: The provided information indicates that Paramount Home Restorations works on insurance claims. This is a key service for homeowners dealing with storm damage, as contractors who are familiar with the insurance process can help streamline the paperwork and ensure the claim is handled correctly. However, the review alleges that the company may not always handle this process with integrity.

  • Carpentry and Water Damage Repair: Another provided review, which is positive, mentions a carpenter named Wyatt Hall who did a great job fixing exterior water damage. This suggests that the company employs skilled carpenters and can handle water damage repairs, a service that is vital for maintaining the structural integrity of a home.

Features / Highlights

  • A major highlight from one customer's experience is the high quality of work on the siding, which was described as "amazing." This suggests that when work is completed, the craftsmanship can be of a high standard.

  • Another highlight is the praise for a specific carpenter, Wyatt Hall, who was professional, tidy, and did a great job on an exterior water damage repair. This suggests the company has skilled professionals on its team who can perform high-quality, specialized work.

  • However, the most significant "highlights" from the provided reviews are negative. The first, highly detailed review, raises multiple red flags. It alleges that the company took an insurance check for multiple jobs but only completed one. The review also claims a lack of communication, lies about the insurance process, and a verbal attack from the owner. These are critical points for any potential customer to consider.

  • The review also points to a serious alleged misrepresentation to the insurance company, with the contractor reportedly claiming all work was done when only a portion was completed. This is a very serious accusation of a lack of integrity that would be a major feature for anyone researching the company.

  • The alleged breakdown in communication between the owner, manager, and subcontractor, as well as the owner's alleged threatening behavior, are also very important highlights. A company's professionalism and customer service are crucial, and these actions, if true, would be a major deterrent for potential clients.

Contact Information

For those in the Illinois area who need to contact Paramount Home Restorations, the following information is available:

Address: 1304 Sunset Ave E, Yorkville, IL 60560, USA

Phone: (630) 974-5655

Conclusion: Why this place is suitable for locals

For residents of Yorkville, Naperville, and the surrounding areas in Illinois, choosing a contractor for home restoration and renovation is a decision that requires careful thought. This article has provided a factual overview of Paramount Home Restorations, based on public data and customer reviews. The provided information presents a mixed picture. On one hand, there is praise for the quality of work on a siding project and the professionalism of a specific carpenter. On the other hand, a lengthy and detailed review alleges a highly negative experience involving a lack of project completion, misrepresentation to an insurance company, poor communication, and threatening behavior from the owner.

Given the conflicting nature of the feedback, it is imperative for locals to proceed with a high degree of caution. While the company may be capable of quality work, the serious allegations of unfulfilled contracts and unprofessional conduct are significant red flags that cannot be ignored. A truly suitable contractor for locals is one who is not only skilled but also operates with complete transparency, integrity, and respect for their customers. The provided information suggests that Paramount Home Restorations may not consistently meet these essential criteria. It is highly recommended that any potential client conduct thorough additional research and seek multiple bids from different contractors before making a final decision.

Paramount Home Restorations Services

  • General Contractor

  • Remodeling
  • Roofing Contractor

  • Roof installation
  • Roof repair
  • Commercial Roofing
  • Electrical Projects
  • Free Estimate
  • Home Restorations
  • Interior Remodeling
  • Roof Replacement
  • Roofing & Siding
  • Siding, Soffit & Fascia
  • Specialize in replacing Roofing, Siding and Gutters
  • Storm Damage

Paramount Home Restorations Details

  • Service options

  • Onsite services
  • Online estimates
  • Accessibility

  • Wheelchair accessible parking lot

Paramount Home Restorations Location

Paramount Home Restorations

1304 Sunset Ave E, Yorkville, IL 60560, USA

Paramount Home Restorations Reviews

An average rating of โ˜…4.4 from 32 user reviews.

hail stormquestionsworkareawaterinspection

โ˜… 5โ˜… 4โ˜… 3โ˜… 2โ˜… 1

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