Penwell's Roofing & Remodeling

For homeowners across Ohio, the integrity and aesthetic appeal of your home are paramount. The roof, in particular, serves as a crucial line of defense against the diverse weather conditions the state experiences, from harsh winters to strong summer storms. When issues arise with your roofing or you're considering a significant home improvement project, finding a reliable and trustworthy contractor is a top priority. In Kingston, Ohio, Penwell's Roofing & Remodeling is a business that offers services in this sector.

Penwell's Roofing & Remodeling positions itself as a provider of roofing and remodeling services, aiming to help homeowners with their exterior and interior renovation needs. They indicate offering a range of services from roof installations and repairs to siding and decking. For those in the Kingston area and surrounding communities, their presence offers a local option for addressing various home improvement projects. This article aims to provide factual information about Penwell's Roofing & Remodeling, based on publicly available data, to help Ohio residents understand more about their offerings.

This article will provide an overview of Penwell's Roofing & Remodeling, detailing their location, the services they claim to offer, and important considerations based on customer experiences. Our goal is to present a clear and informative picture to assist Ohio users in making informed decisions about their home improvement needs.

Penwell's Roofing & Remodeling is situated in Kingston, Ohio, making them a local option for residents in the immediate area and surrounding communities. Their address is 10235 OH-159, Kingston, OH 45644, USA. Kingston is located in Ross County, Ohio, placing them within reach of towns and cities within Ross County, Fayette County, Highland County, and Clinton County, as indicated by their BBB profile. This central location in south-central Ohio suggests an ability to serve a rural and semi-rural client base.

For homeowners in these areas, a local contractor can often provide more personalized service and a quicker response time, particularly beneficial for immediate needs such as roof leaks. Their accessibility within the local Ohio community means that residents have a nearby option for their roofing and remodeling projects. Understanding their service area is crucial for potential clients to determine if Penwell's Roofing & Remodeling can cater to their specific geographic location within Ohio.

Penwell's Roofing & Remodeling offers a variety of services focused on both exterior and some interior home improvements. Based on publicly available information, their services primarily include:

• Roofing Installation: They specialize in the installation of various roofing types, including metal roofs, rubber roofs, and shingle roofs. This provides options for different aesthetic preferences and durability requirements.
• Roofing Repairs: Addressing issues such as roof leaks and other forms of damage to extend the lifespan of existing roofs. They claim to find and fix leaks, with no job being too big or too small.
• Storm Damage Repair: Comprehensive services for damage caused by severe weather, including hail-damaged roofing, damaged siding, and potentially other storm-related repairs.
• Gutter Services: Installation and repair of gutters, essential for proper water drainage and protecting the home's foundation.
• Siding Installation: Providing services to install new siding, which contributes to both the protection and aesthetic appeal of a home.
• Deck Design and Construction: Specializing in building and repairing decks, ranging from small stoops to larger, spacious decks for outdoor gatherings, using quality materials.
• Remodeling Services: This broader category includes various interior and exterior remodeling projects, such as painting, window replacement, and door installation.
• Roof Re-sloping or Re-coating: Offering services to change the pitch of a roof or apply protective coatings, which can enhance durability and performance.

While Penwell's Roofing & Remodeling advertises a range of services, it is crucial for potential customers to be aware of certain aspects, particularly in light of publicly available customer reviews. Based on the provided customer feedback, there are some notable points to consider:

• Communication and Scheduling: Customer reviews indicate significant challenges with communication and adherence to promised timelines. Instances of delayed starts, unfulfilled commitments, and lack of responsiveness (e.g., "After 8wks of not hearing from Mr Penwell," "never shows up or calls") have been reported. One customer mentioned being promised a start in 3 weeks but waiting 3 months.
• Reliability and Punctuality: A key concern highlighted by reviews is a perceived lack of reliability. Appointments are reportedly missed without notification, and commitments to specific work dates or material deliveries are not always met.
• Inconsistent Information: One review mentions being told metal roofing would be delivered when the customer had not ordered metal, suggesting a potential disconnect or miscommunication regarding project details.
• Damage Due to Delays: Delays in starting work, especially on a leaking roof, have reportedly led to "further damage being done," which is a serious concern for homeowners.
• Customer Frustration: The tone of the reviews ("🤬," "Do not waste your time," "Wish I could give minus 5 stars") clearly conveys a high level of dissatisfaction and frustration from customers regarding their experience.

On a more neutral note, their BBB profile indicates they are an accredited business with an A+ rating, which typically reflects responsiveness to complaints, but the specific customer reviews provided here tell a different story regarding initial service delivery and communication. It is important for potential customers to weigh all available information.

For Ohio residents who wish to contact Penwell's Roofing & Remodeling, their contact information is as follows:

Address: 10235 OH-159, Kingston, OH 45644, USA

Phone: (740) 412-9944

Mobile Phone: +1 740-412-9944

Potential clients can use these numbers to inquire about services, request estimates, or discuss ongoing projects. Given the concerns raised in customer reviews, it would be advisable for prospective customers to be diligent in their communication and to seek clear, written agreements regarding timelines, materials, and project scope before committing to any work.

In conclusion, Penwell's Roofing & Remodeling, located in Kingston, Ohio, offers a range of services including roofing, siding, deck building, and general remodeling for local homeowners. Their presence provides a local option for residents in Ross, Fayette, Highland, and Clinton counties looking for various home improvement projects. The services they offer, such as repairs for different roof types and storm damage restoration, are essential for maintaining homes in Ohio's climate.

However, it is crucial for Ohio locals to carefully consider the experiences shared in customer reviews when evaluating Penwell's Roofing & Remodeling. The reported issues regarding significant delays, missed appointments without communication, and apparent unreliability in scheduling could lead to frustration and potentially further property damage, as indicated by customer testimonials. While their BBB profile shows an A+ rating, this primarily reflects how a business handles formal complaints, not necessarily the initial service delivery experience.

For Ohio residents, suitability depends heavily on individual priorities. If prompt communication, strict adherence to timelines, and consistent follow-through are paramount, then the concerns raised in the provided customer reviews warrant careful consideration. It is always recommended that consumers perform thorough due diligence, including obtaining multiple quotes, checking references, and securing detailed written contracts that specify project timelines and expectations, before engaging any contractor for significant home improvement work.

Penwell's Roofing & Remodeling

10235 OH-159, Kingston, OH 45644, USA