PetersenDean Roofing

For residents of Orlando, Florida, the decision of which roofing contractor to hire is a crucial one. A roof is a primary defense against the state’s intense heat, humidity, and, most importantly, severe weather events like hurricanes. A quality installation and a reliable company are paramount to protecting a home and its value. This article aims to provide a factual and detailed overview of PetersenDean Roofing, a company located in Orlando. It is designed to help local homeowners learn more about the company's operations, services, and the experiences of past customers, allowing them to make a more informed decision when considering a roofing project.

The process of a major home renovation, such as a roof replacement, requires clear communication, detailed contracts, and a commitment from the contractor to the specific job at hand. Homeowners often look for a company that is not only skilled in their craft but also transparent and dedicated. A strong contract should explicitly outline all materials, brands, and installation methods to avoid any misunderstandings. The following information, compiled from available public data and customer reviews, provides insight into PetersenDean Roofing's practices and how they interact with clients. It is a resource for those in the Orlando area seeking to understand the company's approach to project management, customer service, and quality control.

PetersenDean Roofing is located at 7517 Currency Dr, Orlando, FL 32809, USA. This location is situated in a commercial and industrial area of Orlando, which makes it a central point for serving the city and its surrounding communities. Its position provides a logistical advantage for the company to manage its operations and dispatch crews to job sites efficiently. For those who prefer to handle matters in person, the office is accessible for meetings and consultations. However, the company also operates with a strong phone presence, as their main contact number is a toll-free line: (877) 552-4418. This centralized contact method is a key part of their business model, allowing them to manage a broad service area. For local residents, this accessibility can be a factor in their decision-making process.

Services Offered

• Residential Roofing: The company handles residential roof replacements and installations, a major service for homeowners in the area.
• New Construction and Re-roofing: Specializing in both new roof installations for new builds and replacing existing roofs on older properties.
• Shingle Installation: Services include the installation of asphalt shingles, which are a common choice for residential homes.
• Skylight Installation: The company also installs skylights as part of a roofing project.
• Commercial and Multi-Family Projects: Based on customer reviews, the company also takes on large-scale projects, such as those for condominium complexes and commercial buildings.

Features / Highlights

• Project Management: Customer feedback indicates that the company may manage multiple projects simultaneously, which can lead to extended timelines for individual jobs.
• Contract Clarity: A customer review highlights the importance of carefully reading the contract, as verbal agreements regarding materials and installation methods may not be reflected in the final document.
• Sales and Upselling: According to a customer, the company may attempt to upsell warranties and materials after the initial agreement, which may require a firm stance from the homeowner.
• Workmanship and Installation Standards: A customer noted concerns about installation methods not aligning with the manufacturer's recommendations, specifically regarding shingle nailing patterns, which could potentially impact the manufacturer's warranty.
• Communication and Accountability: Reviews suggest that communication from the company can be inconsistent, with a license holder reportedly denying verbal agreements and threatening legal action.
• Customer Service Follow-Up: One customer mentioned a lack of follow-through on promised repairs, such as fixing an off-center skylight, even after two weeks of waiting.
• Job Site Cleanliness: A customer review from a condominium complex noted concerns about unfinished roofs and full dumpsters left on-site during a major weather event.

Contact Information

Address: 7517 Currency Dr, Orlando, FL 32809, USA

Phone: (877) 552-4418

Conclusion: Why this place is suitable for locals

For residents of Orlando and the surrounding areas, PetersenDean Roofing offers a range of roofing services for both residential and multi-family properties. Based on the provided public information and customer feedback, potential clients should approach the process with diligence and a focus on detail. It is crucial to ensure that all aspects of the project, including the specific materials, brands, and installation techniques, are explicitly and clearly stated in a written contract before signing. The review from a customer who found a discrepancy between the agreed-upon materials and the contract highlights the importance of this step. Furthermore, homeowners should be prepared to actively manage the project timeline and follow up on any concerns regarding workmanship or promised repairs, as some customers have reported extended delays and lack of follow-through. While PetersenDean Roofing is a local option for roofing needs, its suitability for a specific project depends heavily on a homeowner's willingness to meticulously oversee the process and ensure all verbal agreements are contractually binding. This proactive approach can help locals navigate the complexities of a major roofing job and strive for a satisfactory outcome.

PetersenDean Roofing

7517 Currency Dr, Orlando, FL 32809, USA