Professional Roof Systems, Inc.

Hello, Florida homeowners and property managers. When considering any home improvement project, especially something as critical as your roof, finding a reliable and professional contractor is paramount. In Florida, where our roofs face extreme weather conditions, the quality of workmanship and customer service can make a significant difference in protecting your property. This article aims to provide factual information about Professional Roof Systems, Inc., a roofing contractor located in Hernando, FL. We will detail their location and available public information regarding their services, acknowledging both positive and negative feedback from past customers. Our goal is to present a comprehensive overview to help you make informed decisions about your roofing needs.

Professional Roof Systems, Inc. operates within the Central Florida region, specifically from their base in Hernando. For any roofing project, understanding a company's operational approach and track record is essential. While many roofing companies strive for excellence, it's important for homeowners to be aware of the experiences of previous clients. Professional Roof Systems, Inc. offers services that typically include roof replacement, repair, and maintenance, serving both residential and commercial properties. They aim to provide solutions for wear and tear, storm damage, and new installations. However, as with any service provider, customer experiences can vary, and it's prudent to review all available information before engaging their services.

Professional Roof Systems, Inc. is located at 6771 N Florida Ave, Hernando, FL 34442, USA. This address places them directly within the Hernando community, making them a local option for residents and businesses in the area. Their physical presence allows for potential direct interaction, though communication methods and responsiveness can differ. For homeowners in Hernando and surrounding areas, having a local contractor can offer advantages such as potentially faster response times for estimates or emergency situations, and familiarity with local building codes and specific regional weather patterns.

Accessibility to their office is straightforward given its location on N Florida Ave, a key thoroughfare in Hernando. While the convenience of a local address is evident, the practicality of their operations is also a factor to consider, particularly regarding project management and site logistics. Homeowners considering Professional Roof Systems, Inc. may find it beneficial to understand how their location translates into service delivery, especially for aspects like material delivery, crew deployment, and site cleanup. When engaging with any contractor, clear communication about operational procedures is crucial for a smooth project.

Based on general information typically provided by roofing contractors, Professional Roof Systems, Inc. offers a range of services that address various roofing needs for properties in Florida. These services generally include:

• Roof Replacement: This service involves the complete removal of an old, damaged, or worn-out roof and the installation of a new roofing system. They typically work with common roofing materials such as asphalt shingles, metal roofing, tile, and flat roofing systems, aiming to provide durable and long-lasting solutions.
• Roof Repair: Addressing issues such as leaks, missing shingles, storm damage, or general wear and tear is a core service. Professional Roof Systems, Inc. would aim to identify the source of damage and provide necessary repairs to restore the roof's integrity and prevent further issues.
• Roof Inspections: Comprehensive roof inspections are often offered to assess the current condition of a roof, identify potential problems before they escalate, and provide recommendations for maintenance or repair. These can be for routine checks, insurance purposes, or property sales.
• New Construction Roofing: For newly built homes or commercial properties, they would provide installation of entirely new roofing systems, ensuring proper sealing, ventilation, and adherence to all local building codes and standards.
• Custom Metal Works: Some roofing companies also offer specialized services like custom metal fabrication for roofing systems, including copper and pre-finished metal roofing, custom gutters, downspouts, chimney caps, and architectural standing seam systems.
• Emergency Roofing Services: In the event of sudden roof damage from storms or other unforeseen circumstances, emergency services are typically offered to provide immediate temporary repairs to protect the property from further water intrusion.

Based on provided customer reviews, here are some features and highlights experienced by previous clients of Professional Roof Systems, Inc. It's important to note that these are direct accounts and reflect specific customer experiences.

• Lack of Communication: A significant highlight from customer feedback points to a serious lack of communication. One customer reported, "No one from the roofing company contacted me at all to inform me or my wife that they would be showing up." Another mentioned, "Date passed by no phone calls and would not return phone calls." This indicates a potential issue with proactive client updates and responsiveness.
• Unprofessional Conduct: The term "unprofessional" was used by multiple reviewers to describe their experience. This extended to various aspects, including unannounced arrivals, poor site management, and lack of follow-through.
• Poor Site Management and Cleanup: Customers noted issues with job site cleanliness. "There was a large tarp full of trash in the front yard, and a large dumpster in the driveway... all of the trash was sitting on the tarp in my yard and the dumpster was empty." Additionally, "several pieces of debris, including screws and nails laying in the driveway and the yard" were found, and trash was found in a neighbor's yard, including "several empty cans of Redbull in her bushes." This suggests a failure in maintaining a clean and safe work environment.
• Disregard for Property and Neighbors: The reviews indicate a lack of consideration for both the client's property and their neighbors. The tarp blocking a neighbor's driveway and trash in their bushes highlight a disregard for surrounding properties.
• Failure to Inform About Logistics: Critical logistical information, such as the need to move a car for a crane, was not communicated to the homeowner, surprising even the crane operator. "Had I been informed about this, I would have moved the car."
• Unfulfilled Commitments and Abandonment of Work: One severe complaint noted that after providing an estimate and a completion date, "Date passed by no phone calls and would not return phone calls to eventually drive over an hour to the office and be told it would be better to find someone else to complete the job." This suggests issues with commitment and reliability.
• Poor Customer Service at the Office: The experience of being told to "find someone else to complete the job" after traveling a long distance to their office indicates significant shortcomings in their customer service and problem resolution.

For those needing to contact Professional Roof Systems, Inc., here is their publicly available information:

Address: 6771 N Florida Ave, Hernando, FL 34442, USA

Please note that a phone number was not provided in the original information for Professional Roof Systems, Inc. This absence may complicate direct communication. Based on the reviews highlighting communication issues, it would be advisable for potential clients to clarify all communication protocols and ensure they have reliable contact methods before engaging in any agreement.

In conclusion, for Floridians considering a roofing contractor in the Hernando area, it is crucial to approach the selection process with careful consideration. While Professional Roof Systems, Inc. is locally based at 6771 N Florida Ave, Hernando, FL 34442, USA, and offers a range of standard roofing services, the provided customer reviews indicate significant concerns regarding their communication, professionalism, site management, and reliability.

From the perspective of local users in Florida, entrusting your roof to a contractor requires confidence that the job will be completed efficiently, cleanly, and with respect for your property and neighbors. The experiences shared by previous customers, including unannounced arrivals, poor cleanup, lack of communication regarding critical project details like crane operations, and even unfulfilled commitments, suggest potential challenges when working with this company. While this article aims to be factual, the documented customer experiences highlight a pattern of issues that prospective clients should be aware of. When choosing a roofing contractor in Florida, especially given our demanding climate, ensuring clear communication, professional conduct, and a strong track record of positive customer experiences are non-negotiable for protecting your investment and ensuring peace of mind. Therefore, local users seeking roofing services may wish to conduct thorough due diligence and consider these reported experiences carefully.

Professional Roof Systems, Inc.

6771 N Florida Ave, Hernando, FL 34442, USA