Restoration Roofing Specialists

For North Carolina residents, a home's exterior is its first and most important line of defense against the elements. When it comes to maintaining and upgrading that exterior, finding a contractor who is reliable, knowledgeable, and professional is paramount. In Winston-Salem and the surrounding Triad region, one company that has established a presence is Restoration Roofing Specialists. This company is a GAF Master Elite certified contractor, a designation that is a significant indicator of their commitment to high-quality materials and professional installation standards. They offer a range of services beyond just roofing, including siding and window replacement, positioning themselves as a comprehensive solution for home exterior needs. For locals, this means they can work with a single company to address multiple renovation projects, simplifying the process and ensuring a cohesive final result.

The company's public reputation is characterized by a mix of positive and cautionary feedback, which provides a comprehensive picture for potential clients. A local realtor, for instance, offered a glowing five-star review, stating they were "impressed" from the very first call. They described the team as "courteous, very knowledgeable, always on time, and just flat out amazing." This feedback highlights a positive customer experience, focusing on professionalism, punctuality, and a strong knowledge base—all key attributes a homeowner seeks in a contractor. The fact that a real estate professional, who has numerous companies to choose from, would consistently recommend them speaks volumes about the quality of their initial and ongoing service. For homeowners looking for a contractor with a strong reputation in the professional community, this kind of endorsement is a significant asset.

However, another review provides a more nuanced and evolving perspective. A customer who initially had a very positive experience with a roof installation a few years ago was so pleased they immediately thought of using the company again for a new project. The customer was initially happy, noting the team was "very professional and quick," and even joked that neighbors thought they had a "new house." This positive feedback was unfortunately followed by a more recent update. The customer's siding began "buckling in places," and a replacement window they had ordered was cracked. Critically, the customer reported trying to get a response since 2022 with no success, leading them to reconsider whether they would use the company again. This feedback underscores the importance of a company's long-term responsiveness and accountability, especially for issues that may arise after the initial project is completed. For a North Carolina resident, this information is vital for making an informed decision about not just the initial quality of work, but the potential for long-term customer support and warranty service.

Location and Accessibility

Restoration Roofing Specialists is conveniently located in Winston-Salem, North Carolina. Their address is 615 St George Sq Ct Suite 300, Winston-Salem, NC 27103, USA. This location places them within the heart of the Triad region, making them an accessible choice for a broad range of residential and commercial clients. Having a physical office in Winston-Salem provides a sense of security and trust for locals, who often prefer to work with a contractor who is a part of their community. It allows for in-person consultations, a place to view material samples, and a clear point of contact. This local presence is particularly valuable when dealing with insurance claims for storm damage, as it signifies a contractor who understands the regional processes and can provide timely on-site assessments. The company’s location and accessibility reinforce their commitment to being a reliable partner for homeowners and businesses in the Winston-Salem area.

Services Offered

Restoration Roofing Specialists offers a comprehensive suite of home exterior services. Their goal is to provide a "restoration" experience that goes beyond simple repairs, ensuring the home is fully protected and looks its best. As a GAF Master Elite Certified contractor, they have access to the highest quality materials and warranties available from the manufacturer. Based on their certifications and public information, here is a list of the key services they offer:

• Roofing Services: They specialize in both residential and commercial roofing. Their services include full roof replacement, repair, and installation of new roofing systems. They work with high-quality materials, and their GAF certification allows them to offer some of the industry's strongest warranties.

• Window Replacement: The company also handles window installation, which can be a key component of a home's energy efficiency and aesthetic. While one customer review mentioned issues with a cracked window, the company's offering of this service positions them as a versatile contractor for a full exterior renovation.

• Siding Services: To complement their roofing projects, they also offer siding installation and replacement. As highlighted in a customer review, this is a crucial element of a home’s exterior. While some feedback suggests potential issues, a company offering this service can provide a cohesive, top-to-bottom solution for home exteriors.

• Gutter Services: The company also installs new gutter systems and gutter guards. Gutters are essential for a home's water drainage and foundation protection, and offering this service as part of their package demonstrates a comprehensive approach to home exterior protection.

• Free Inspections and Estimates: Like many professional contractors, they provide free inspections and estimates. This allows homeowners to get a clear and detailed understanding of their home's condition and the proposed work, with no obligation.

Features / Highlights

Restoration Roofing Specialists offers several features that make them a notable option for North Carolina residents, especially when a homeowner is aware of both the positive and negative feedback available:

• GAF Master Elite Certified: This is a significant highlight. The GAF Master Elite designation is held by only a small percentage of roofers and indicates a high level of training, professionalism, and commitment to quality installation. This certification allows them to offer enhanced warranties that are a major selling point.

• Professional and Courteous Service: As noted by a local realtor, the team is known for its courtesy, punctuality, and knowledge. This high level of professional conduct is a key factor in creating a positive customer experience.

• Comprehensive Home Exterior Services: Their ability to handle roofing, siding, windows, and gutters makes them a one-stop-shop for a complete home exterior renovation. This can be more efficient and cost-effective than hiring multiple contractors.

• Experience with Insurance Claims: While not explicitly mentioned in the provided reviews, a "restoration" company with this GAF certification often has extensive experience working with insurance companies on storm damage claims. This is a valuable feature for homeowners in a region prone to severe weather.

Contact Information

For those in the Winston-Salem area of North Carolina who are considering Restoration Roofing Specialists for a new roof or home exterior project, you can contact their office using the following information.

Address: 615 St George Sq Ct Suite 300, Winston-Salem, NC 27103, USA

Phone: (336) 448-0484

Conclusion: Why This Place is Suitable for Locals

Restoration Roofing Specialists is a suitable option for North Carolina residents due to their strong local presence in Winston-Salem and their professional certifications. Their GAF Master Elite status is a powerful indicator of their expertise and ability to provide some of the best materials and warranties in the industry. For a homeowner looking for a single contractor to manage a full exterior renovation, their services—including roofing, siding, and windows—can be very convenient. However, it is crucial for a potential client to carefully consider the complete picture presented by public reviews. While they have a reputation for being professional and doing great initial work, a more recent update from a customer raises important questions about their long-term responsiveness and follow-up service. Therefore, a local user should be sure to have clear, documented discussions about project specifics and any potential warranty or repair work. By thoroughly vetting the company and establishing a clear communication plan from the outset, a Winston-Salem resident can increase the likelihood of a positive experience and a high-quality, lasting result with a contractor who has the potential to deliver truly excellent work.

Restoration Roofing Specialists

615 St George Sq Ct Suite 300, Winston-Salem, NC 27103, USA