RJS Roofing and Construction, LLC

For homeowners across Georgia, a durable and well-maintained roof is a crucial component of a safe and comfortable home. When facing the need for a roof replacement or repair, finding a contractor who can navigate the complexities of the job, especially with insurance claims, is a top priority. In the Dacula and Lawrenceville areas, RJS Roofing and Construction, LLC is a local company that has a presence in the community. This article will provide an overview of RJS Roofing and Construction, LLC, based on available public information and customer feedback. It is important to note that customer experiences with this company appear to be varied, with some highlighting exceptional service while others point to significant challenges. This overview aims to present a factual and balanced perspective to help you make an informed decision.

RJS Roofing and Construction, LLC is a company that has been a part of the local landscape in Georgia. Based on customer reviews, the company's approach to roofing projects can be very hands-on, especially with the support of dedicated project managers. Some customers have had a very positive experience, with specific praise directed toward individual team members who have been instrumental in managing the entire process, particularly when it comes to insurance claims. These positive accounts describe a professional and communicative team that is committed to ensuring all project requirements are met. However, it is also important to acknowledge that other customers have reported a very different experience, citing significant issues with communication, project completion, and quality control. This contrast in feedback highlights the importance of thorough research and clear communication from the very beginning of any project.

The importance of choosing a local contractor cannot be overstated, and RJS Roofing and Construction, LLC’s presence in Dacula provides a distinct local advantage. They are a part of the community they serve, which often means they have a better understanding of local building codes, regional weather patterns, and the specific needs of Georgia homes. However, as some reviews indicate, the experience with a local company can be a mix of positive and negative outcomes, and it is essential for homeowners to set clear expectations and maintain open lines of communication. While a local company is often more accessible, the quality of service can be dependent on individual team members and the consistency of the company's internal processes.

RJS Roofing and Construction, LLC is located at 2559 Pharr Ave Suite D, Dacula, GA 30019, USA. This central location in Dacula provides the company with a strategic base to serve homeowners throughout Gwinnett County and the surrounding communities, including Lawrenceville, Buford, and Auburn. Its accessibility allows the company to respond to service requests and manage projects in a timely manner. Being situated in a busy and growing part of the metro area also means they are well-positioned to be a resource for residents facing a variety of home repair and construction needs. However, as with any local business, it is important to verify their availability and responsiveness for your specific project.

Based on customer reviews, RJS Roofing and Construction, LLC offers services primarily centered around roofing, with a strong focus on working with insurance claims.

• Roof Replacement: The company handles full roof replacement projects, a service that is often necessary after severe weather events.
• Insurance Claims Assistance: This is a major highlight of the company's services, as praised in a positive review. A project manager, Mia Chang, was noted for being instrumental in navigating the complex insurance claims process, ensuring all requirements were met and that the homeowner was informed every step of the way.
• Roof Repair and Patchwork: The company also performs roof repairs and patchwork, though a negative review mentioned issues with the quality and matching of shingles for this type of work.
• Project Communication and Updates: Positive feedback highlights that the company provides detailed pictures and updates throughout the project, a valuable service that keeps homeowners informed.
• Exterior Damage Detection: The team has been praised for their attention to detail in a variety of situations, which would likely include spotting and documenting other exterior damages that might be covered by an insurance claim.

The features and highlights of RJS Roofing and Construction, LLC, as found in public reviews, present a dual perspective on the company's service.

• Exceptional Project Management and Communication: One of the most significant highlights is the praised performance of individual project managers. Mia Chang, for instance, was commended for her top-notch communication, quick responses, and dedication to customer needs, especially in the context of a complex insurance claim.
• Expertise in Navigating Insurance Claims: The company's ability to assist clients with their insurance claims is a key feature. This expertise helps to alleviate the stress and complexity of the process for homeowners.
• Potential for Poor Communication and Project Delays: A negative review highlights a major drawback: communication issues, prolonged project timelines (from November to February), and a project that was not completed to the customer's satisfaction.
• Subcontractor Issues: A negative review also pointed to significant problems with contracted employees who did not speak English, making communication impossible and leaving the customer feeling taken advantage of. This suggests a potential lack of accountability and oversight in how the company manages its crews.
• Incomplete Work and Safety Hazards: A customer reported being left with holes in their house and a yard littered with nails, which resulted in a flat tire. This is a serious concern regarding safety and quality control.

For information or to inquire about their services, you can contact RJS Roofing and Construction, LLC.

Address: 2559 Pharr Ave Suite D, Dacula, GA 30019, USA

Phone: (678) 373-3167

For locals in the Georgia region, RJS Roofing and Construction, LLC presents a contractor with a mixed track record. On one hand, their demonstrated ability to assist with complex insurance claims and the positive feedback for individual project managers, like Mia Chang, highlight a high potential for professional and attentive service. For a homeowner whose primary need is a dedicated guide through the insurance claims process, this could be a significant advantage. However, the serious issues raised in other reviews, including poor communication, project delays, safety hazards, and a lack of accountability for subcontracted work, are major concerns that prospective clients must consider. It is recommended for anyone considering RJS Roofing and Construction, LLC to discuss communication expectations, project timelines, and subcontractor oversight in detail before committing to a project. While the company may be a suitable choice for some, a thorough vetting process is essential to ensure a positive outcome.

RJS Roofing and Construction, LLC

2559 Pharr Ave Suite D, Dacula, GA 30019, USA