RJS Roofing and Construction, LLC Photos










RJS Roofing and Construction, LLC Introduce
For homeowners across Georgia, a durable and well-maintained roof is a crucial component of a safe and comfortable home. When facing the need for a roof replacement or repair, finding a contractor who can navigate the complexities of the job, especially with insurance claims, is a top priority. In the Dacula and Lawrenceville areas, RJS Roofing and Construction, LLC is a local company that has a presence in the community. This article will provide an overview of RJS Roofing and Construction, LLC, based on available public information and customer feedback. It is important to note that customer experiences with this company appear to be varied, with some highlighting exceptional service while others point to significant challenges. This overview aims to present a factual and balanced perspective to help you make an informed decision.
RJS Roofing and Construction, LLC is a company that has been a part of the local landscape in Georgia. Based on customer reviews, the company's approach to roofing projects can be very hands-on, especially with the support of dedicated project managers. Some customers have had a very positive experience, with specific praise directed toward individual team members who have been instrumental in managing the entire process, particularly when it comes to insurance claims. These positive accounts describe a professional and communicative team that is committed to ensuring all project requirements are met. However, it is also important to acknowledge that other customers have reported a very different experience, citing significant issues with communication, project completion, and quality control. This contrast in feedback highlights the importance of thorough research and clear communication from the very beginning of any project.
The importance of choosing a local contractor cannot be overstated, and RJS Roofing and Construction, LLC’s presence in Dacula provides a distinct local advantage. They are a part of the community they serve, which often means they have a better understanding of local building codes, regional weather patterns, and the specific needs of Georgia homes. However, as some reviews indicate, the experience with a local company can be a mix of positive and negative outcomes, and it is essential for homeowners to set clear expectations and maintain open lines of communication. While a local company is often more accessible, the quality of service can be dependent on individual team members and the consistency of the company's internal processes.
RJS Roofing and Construction, LLC is located at 2559 Pharr Ave Suite D, Dacula, GA 30019, USA. This central location in Dacula provides the company with a strategic base to serve homeowners throughout Gwinnett County and the surrounding communities, including Lawrenceville, Buford, and Auburn. Its accessibility allows the company to respond to service requests and manage projects in a timely manner. Being situated in a busy and growing part of the metro area also means they are well-positioned to be a resource for residents facing a variety of home repair and construction needs. However, as with any local business, it is important to verify their availability and responsiveness for your specific project.
Based on customer reviews, RJS Roofing and Construction, LLC offers services primarily centered around roofing, with a strong focus on working with insurance claims.
- Roof Replacement: The company handles full roof replacement projects, a service that is often necessary after severe weather events.
- Insurance Claims Assistance: This is a major highlight of the company's services, as praised in a positive review. A project manager, Mia Chang, was noted for being instrumental in navigating the complex insurance claims process, ensuring all requirements were met and that the homeowner was informed every step of the way.
- Roof Repair and Patchwork: The company also performs roof repairs and patchwork, though a negative review mentioned issues with the quality and matching of shingles for this type of work.
- Project Communication and Updates: Positive feedback highlights that the company provides detailed pictures and updates throughout the project, a valuable service that keeps homeowners informed.
- Exterior Damage Detection: The team has been praised for their attention to detail in a variety of situations, which would likely include spotting and documenting other exterior damages that might be covered by an insurance claim.
The features and highlights of RJS Roofing and Construction, LLC, as found in public reviews, present a dual perspective on the company's service.
- Exceptional Project Management and Communication: One of the most significant highlights is the praised performance of individual project managers. Mia Chang, for instance, was commended for her top-notch communication, quick responses, and dedication to customer needs, especially in the context of a complex insurance claim.
- Expertise in Navigating Insurance Claims: The company's ability to assist clients with their insurance claims is a key feature. This expertise helps to alleviate the stress and complexity of the process for homeowners.
- Potential for Poor Communication and Project Delays: A negative review highlights a major drawback: communication issues, prolonged project timelines (from November to February), and a project that was not completed to the customer's satisfaction.
- Subcontractor Issues: A negative review also pointed to significant problems with contracted employees who did not speak English, making communication impossible and leaving the customer feeling taken advantage of. This suggests a potential lack of accountability and oversight in how the company manages its crews.
- Incomplete Work and Safety Hazards: A customer reported being left with holes in their house and a yard littered with nails, which resulted in a flat tire. This is a serious concern regarding safety and quality control.
For information or to inquire about their services, you can contact RJS Roofing and Construction, LLC.
Address: 2559 Pharr Ave Suite D, Dacula, GA 30019, USA
Phone: (678) 373-3167
For locals in the Georgia region, RJS Roofing and Construction, LLC presents a contractor with a mixed track record. On one hand, their demonstrated ability to assist with complex insurance claims and the positive feedback for individual project managers, like Mia Chang, highlight a high potential for professional and attentive service. For a homeowner whose primary need is a dedicated guide through the insurance claims process, this could be a significant advantage. However, the serious issues raised in other reviews, including poor communication, project delays, safety hazards, and a lack of accountability for subcontracted work, are major concerns that prospective clients must consider. It is recommended for anyone considering RJS Roofing and Construction, LLC to discuss communication expectations, project timelines, and subcontractor oversight in detail before committing to a project. While the company may be a suitable choice for some, a thorough vetting process is essential to ensure a positive outcome.
RJS Roofing and Construction, LLC Services
Roofing Contractor
- Gutter repairs
- Roof inspection
- Roof repair
- Roof repair for storm & wind damage
- Dependable Roof
- Emergency Roof Repairs
- Free Roof Inspection
- Gaf Roofing
- Gutter Cleaning Services
- Home Roofing
- Install roof
- Local Roofing
- Providing Roof Repairs
- Roof Damage
- Roof Repairs Restore
- Roof Replacements
- Roofing & Construction
- Roofing Project
- Shingles
- Storm Damage
- home improvement
- repair water, hail, and wind damage
RJS Roofing and Construction, LLC Details
Accessibility
- Wheelchair accessible parking lot
RJS Roofing and Construction, LLC Location
RJS Roofing and Construction, LLC
2559 Pharr Ave Suite D, Dacula, GA 30019, USA
RJS Roofing and Construction, LLC Reviews
insurance companyquestionssalesknowledgeshinglesroof inspectiondeductibleinsurance adjusterpaystress
★ 5★ 4★ 3★ 2★ 1I had an good experience with RJS Roofing and Construction, INC, specifically with Mia Chang. From the very beginning, Mia was instrumental in navigating my insurance claim for my home in Lawrenceville, GA. She was incredibly accommodating and attentive to all my needs throughout the entire process including speaking with my family to make sure all things lined up with my needs.What truly stood out was Mia's attention to detail, her willingness to adjust and pivot as needed, and her dedication to ensuring all my requirements were met. Her communication was top-notch, with quick responses via text, email, and phone, which made the entire process get results that were needed. She consistently followed up with helpful recommendations and provided detailed pictures throughout the project, keeping me informed every step of the way with me and my family.Based on my positive interaction with Mia, I wholeheartedly recommend RJS Roofing and Construction, INC to anyone in need of roof replacement or service. Her professionalism, responsiveness, and commitment to customer satisfaction are truly commendable.Thank you, Mia, for a job well done!
Mar 17, 2025 · Ryan EdwardsAfter a long process of looking for a good company, I settled on RJS because of their amazing reviews. I should've stopped the whole process when communication was close to impossible. Started the process November of 2024 and still had holes and leaking water up until February of 2025 (which leads to many more issues)Very disappointing outcome.. I'm left with holes still in my house and terrible patch work on my roof with shingles that do not match. Being pregnant and dealing with this has been a nightmare. On top of how long this process took and it still not being complete. I was met with nails all over my driveway and yard where we park our cars and our kids play. So not only was the roof and communication an issue, I was also left to deal with a flat tire due to nails everywhere. My insurance paid for half a replacement and the interior to be fixed and I got outdoor patch work/repairs and had to cancel the rest due to no longer being comfortable with the people I was forced to deal with. Being a woman in this situation, I felt totally taken advantage of..So many great reviews here, was really hoping to be one but there's zero accountability for this company and it's employees or the employees they contract the work out to since they told me all the things that went wrong wasn't their company but the fault of the ones they contract out to that did not speak any English for me to communicate with.Use at your own risk, but I pray folks have a better experience than I did.(&here's some of the nails my kiddos found while playing in the yard)
May 02, 2025 · Brandy WillardOutstanding Service from Start to Finish!We had an amazing experience with RJS Roofer from the moment we reached out to them. They replaced our entire roof in just one day, which was impressive enough—but what truly stood out was their kindness, responsiveness, and professionalism throughout the entire process.Navigating an insurance claim can be stressful, but RJS made it easy. Their pricing was very competitive, and the level of service we received exceeded our expectations. Every single person on their team was courteous, efficient, and clearly dedicated to doing top-quality work.We worked closely with Mai, the roof claim specialist, and she was truly exceptional. From start to finish, she was on top of every detail—knowledgeable, supportive, and always available to answer our questions. She was even on-site during the roof replacement, making sure everything ran smoothly and that we felt confident and informed every step of the way.We couldn’t be happier with our new roof and the experience we had with RJS Roofer. If you’re looking for a trustworthy, responsive, and skilled roofing company, look no further. Highly recommend!
Apr 22, 2025 · Reneike AtkinsonI’d like to extend my heartfelt thanks to Lisa Marie, Elmer, and the entire team at RJS Roofing and Construction for the exceptional job they did on my recent roof replacement. Elmer conducted a thorough inspection, clearly explained his findings, and patiently addressed all of my questions. At first, my insurance provider only approved the replacement of 98 shingles. However, thanks to Lisa Marie’s persistence and advocacy, we were able to secure approval for a full roof replacement. She kept me informed every step of the way, including any scheduling updates. On the day of installation, the crew arrived early and got straight to work. They completed the job efficiently and left my property spotless. I highly recommend RJS Roofing and Construction for anyone in need of quality roofing services.
Jun 15, 2025 · Hope HarleyJust had my roof replaced today with RJS and the work done was very high quality. Jeff made the process extremely smooth and seamless from our first interaction to the end product. I highly recommend RJS for any roofing and construction needs and plan to use them again soon for other construction projects. I really appreciate the hard work and effort that both Jeff and the installers did for me and I look forward to doing business with RJS in the future.
Apr 23, 2025 · Xavious Gaddy
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