Roberts Metal Roofing

For homeowners and property managers across South Carolina, finding a reliable and high-quality roofing contractor is essential. The roof is a critical component of any structure, protecting against the diverse weather conditions the state experiences, from intense heat and humidity to sudden, heavy downpours. When considering a significant investment like a new roof or critical repairs, locals seek professionals who can deliver on their promises, ensuring durability, efficiency, and peace of mind. This article aims to provide a factual and informative overview of Roberts Metal Roofing, based in Livingston, SC, drawing on publicly available information to help local users make an informed decision.

Roberts Metal Roofing, as its name suggests, specializes in metal roofing solutions, a popular choice for many in South Carolina due to its durability and long lifespan. While metal roofing offers numerous benefits, the success of any roofing project ultimately hinges on the expertise and commitment of the contractor. This overview will present available details about Roberts Metal Roofing, including their location and reported customer experiences, to offer a comprehensive picture for those in the South Carolina region.

Roberts Metal Roofing is located at 262 Twin Lakes Rd, Livingston, SC 29107, USA. Livingston is a community situated in Orangeburg County, South Carolina. This location places Roberts Metal Roofing within reach of residents in Livingston and surrounding areas of the state. For local users, knowing a contractor's physical address can offer a sense of proximity and accessibility, which is often reassuring, particularly for follow-up needs or in cases where a site visit is required. Being based in a specific community often implies a familiarity with local building codes and regional weather patterns, which is beneficial for South Carolina roofing projects. However, it is always advisable for customers to confirm the service area and travel policies of any contractor to ensure they can adequately serve their specific location within South Carolina.

While specific details about the full range of services offered by Roberts Metal Roofing beyond their namesake metal roofing are not extensively detailed in the provided information, their specialization suggests a primary focus on the installation, repair, and maintenance of metal roofing systems. Given the nature of roofing contracting, it is generally expected that a company like Roberts Metal Roofing would offer a variety of services relevant to residential roofing. These services typically include:

• Metal Roof Installation: Specializing in the complete installation of new metal roofing systems, which are known for their longevity, resistance to severe weather, and energy efficiency.
• Roof Replacement: Replacing old or damaged roofs with new metal roofing, which may involve the removal of existing roofing materials.
• Roof Repair: Addressing leaks, damaged panels, or other issues specific to metal roofs to extend their lifespan.
• Chimney Flashing Work: Essential for ensuring watertight seals around chimneys on metal roofs, preventing leaks into the interior of the home.
• Leak Detection and Repair: Identifying sources of roof leaks and implementing effective solutions to stop water intrusion.
• General Roofing Consultation: Providing advice on roofing options, materials, and project planning.

It's important for potential customers to directly contact Roberts Metal Roofing to inquire about their specific service offerings and to confirm if they handle repairs on different types of roofing or only those involving metal. This direct communication can clarify the scope of work they are willing and able to undertake.

Based on the provided customer review, it is challenging to highlight positive features or consistent performance. However, analyzing the feedback can help identify aspects of their service that were mentioned, albeit in a critical context:

• Initial Agreement on Scope: The contractor initially agreed to leave the chimney, indicating some level of discussion and agreement with the homeowner regarding the project's aesthetic and structural considerations.
• Acknowledgement of Flashing Issue (Delayed): After initial attempts at repair, the contractor reportedly acknowledged the absence of proper flashing around the chimney, which is a critical component for preventing leaks.
• Attempted Repairs (Initial): The contractor did make some attempts to address the leaks, such as applying silicone and later tar tape, although these were not effective solutions according to the customer.
• Promise of Resolution (Unfulfilled): There was a reported commitment to a more permanent fix, specifically to "knock the chimney down for no cost," which unfortunately, according to the customer, was not fulfilled, leading to ongoing issues.

It's crucial to note that these "highlights" are derived from a highly negative customer experience and are presented here for informational purposes, reflecting what the customer observed in their interaction with the company. The customer's review emphasizes concerns about reliability, follow-through, and the effectiveness of the repairs provided. They also indicate having filed complaints with the Better Business Bureau (BBB) and the Department of Labor, Licensing and Regulation (LLR), suggesting a serious unresolved dispute.

For individuals seeking to contact Roberts Metal Roofing to inquire about their services or discuss existing projects, the provided address is:

Address: 262 Twin Lakes Rd, Livingston, SC 29107, USA

It is important to note that no phone number was provided in the information for Roberts Metal Roofing. Potential customers would need to seek alternative methods of contact or rely on public directories for a phone number if they wish to reach the company directly. The absence of a readily available phone number in the provided data may require additional effort for contact.

In evaluating Roberts Metal Roofing for locals in South Carolina, it is imperative to approach with caution, based on the provided customer feedback. While the specialization in metal roofing could be appealing due to its material benefits, the critical review presented raises significant concerns about the company's reliability, quality of work, and commitment to resolving issues post-installation. The customer's experience details ongoing leaks, unfulfilled promises regarding crucial flashing, and a lack of responsiveness, ultimately leading to damage to their home and official complaints with regulatory bodies.

For South Carolina residents, a suitable roofing contractor is one who not only performs the initial installation correctly but also stands by their work, promptly addresses any defects, and communicates effectively throughout the entire process, especially when issues arise. The provided review indicates that Roberts Metal Roofing, in this specific instance, fell short on these critical aspects. The customer's strong recommendation to "please please do not use him, as he is not reliable and does not do what he says he’s going to do" is a powerful deterrent for prospective clients.

Therefore, while Roberts Metal Roofing is indeed located in South Carolina, and might theoretically offer services relevant to locals, the documented negative experience suggests that prospective customers should exercise extreme due diligence. It would be advisable for any local considering this contractor to thoroughly investigate their current standing with the BBB and LLR, seek multiple references, and insist on comprehensive written contracts with clear warranties and dispute resolution clauses before engaging their services. The suitability of any business for locals ultimately rests on trust, quality, and accountability, and the presented information casts significant doubt on these fronts for Roberts Metal Roofing.

Roberts Metal Roofing

262 Twin Lakes Rd, Livingston, SC 29107, USA