Wholesale Roofers

In Virginia Beach and the wider Hampton Roads area, homeowners face unique challenges when it comes to their roofs. The coastal climate, with its intense sun, strong winds, and heavy rainfall, demands a roofing solution that is both durable and reliable. When a leak appears or it's time for a full roof replacement, finding a contractor who understands these local conditions and offers a high level of service is crucial. Wholesale Roofers has established a presence in the community, aiming to provide quality roofing solutions and transparent pricing to local residents.

Wholesale Roofers operates with a commitment to providing a stress-free and informative experience for their clients. The company prides itself on offering not just a service, but a partnership, working closely with homeowners to ensure they understand every step of the process. A detailed customer review highlights this approach, describing how a general manager, Tim Kretzer, personally came out to the home to evaluate a leak and discuss a new roof installation. He took the time to get to know the homeowners, took pictures of the roof, and then presented a detailed electronic slide deck of the GAF system roof and its warranty. This level of communication and education is a key part of the company's service model.

The name "Wholesale Roofers" suggests a business model focused on providing competitive prices, and a customer review confirms this by noting that they received a price "below what my wife and I were thinking." In a market where roofing can be a significant financial investment, offering value is a major selling point. The company also shows its support for the community by providing a discount to veterans, a wonderful gesture that is highly appreciated in the Hampton Roads area, home to a large military population. This commitment to both fair pricing and community support helps to build trust and loyalty among local residents.

It is important for potential customers to be aware of all aspects of the customer experience, as there are also reviews that mention significant challenges with communication and resolving issues. A customer review details a situation where a new roof had a leak, and despite multiple attempts, communication was poor, and the issue was not addressed in a timely manner. This serves as a reminder for all clients to ensure clear expectations and communication are established from the outset of any project.

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Wholesale Roofers is conveniently located at 1 Columbus Ctr #600, Virginia Beach, VA 23462, USA. This address places them in a central and easily accessible location within Virginia Beach. For residents of the Hampton Roads area, including Norfolk, Chesapeake, and other surrounding communities, their local presence is a significant advantage.

Their location allows for efficient service and quick response times, which are crucial when dealing with roofing issues. In a region where severe weather can strike with little warning, the ability of a contractor to get to a property quickly for an inspection or emergency repair is invaluable. Their presence in Virginia Beach means they are part of the local community and are familiar with the specific architectural styles and climate-related challenges of the area.

While the company operates out of a commercial suite, which is common for many businesses, their physical address reinforces their status as a legitimate and local entity. For homeowners, this provides a sense of security, as they can be confident they are working with a business that is part of their community. Their commitment to serving the local area is further highlighted by their knowledge of local building codes and their dedication to providing solutions that are tailored to the unique needs of Virginia properties.

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Wholesale Roofers specializes in providing comprehensive roofing services, with a strong focus on quality materials and installations. Based on a customer review, a key part of their offering is the GAF roofing system, a well-regarded product in the industry.

Their services, as described by customer experiences, likely include:

• Full roof replacement and new installation
• Use of high-quality GAF roofing systems
• Roof repair, particularly for leaks after installation
• Providing "bumper to bumper" warranties on new roof installations
• Comprehensive roof evaluation and consultation
• Assistance with financing options

The detailed review of the GAF system presentation shows the company's commitment to educating their customers and providing a high-quality product. The "bumper to bumper" warranty is a significant selling point, as it provides homeowners with long-term peace of mind. However, it is also essential to note the review that highlights a major issue: a leak after a new roof installation and subsequent poor communication and slow response from the company. The customer's frustration with the lack of follow-up and the eventual fix, which was done without them being present, is a critical piece of information for any potential client to consider.

This mixed feedback on the customer service aspect of their repairs versus the initial sales process indicates that communication and follow-up are key areas for clients to be proactive about. While the company may excel in the initial consultation and installation, it is important to have a clear understanding of their post-service process and what to expect should an issue arise.

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Wholesale Roofers has several features and highlights that make them an interesting option for local residents, but it is important to consider all available information.

Some of their key features and highlights include:

• Knowledgeable and Informative Staff: A customer review praises the general manager, Tim Kretzer, for his deep knowledge of their products and his detailed, educational approach to the sales process.
• Competitive Pricing: The company is noted for offering a price that was below a customer's expectation, suggesting a focus on providing value.
• Community Support: They offer a veteran discount, which is a significant highlight in the Hampton Roads area with its large military population.
• Use of Quality Products: The company specializes in installing GAF roofing systems, a well-regarded and reliable brand.

However, it is crucial to also be aware of the negative feedback. The review that details a leak and subsequent poor communication from the company is a significant point of concern. The customer's frustration with the lack of responsiveness and the unprofessional handling of the repair process, including working on the home when no one was present, stands in stark contrast to the positive sales experience described in the other review. This dichotomy suggests that while the company has a strong sales and installation process, their post-installation service and communication may not always meet the same high standard. Potential customers should perform thorough research and have detailed conversations about what happens in the event of an issue after the job is completed.

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To get in touch with Wholesale Roofers for an estimate or to discuss a new roof installation, you can use the following information:

Address: 1 Columbus Ctr #600, Virginia Beach, VA 23462, USA

Phone: (757) 424-5981

Mobile Phone: +1 757-424-5981

You can call their local Virginia Beach number to speak with their team about your roofing needs and schedule a consultation.

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For locals in the Virginia Beach area, Wholesale Roofers is a suitable option for those seeking a contractor who specializes in GAF roofing systems and is known for competitive pricing and a veteran discount. Their initial customer experience, as described in a positive review, is highly professional and informative. They take the time to educate clients on their products and financing options, which is a significant benefit for homeowners making a major investment.

However, it is equally important to consider the negative feedback regarding their post-installation service. The review detailing a leak and poor communication is a critical data point that should encourage potential clients to proceed with a full understanding of their support policies. By doing thorough research through various channels and having a direct conversation with the company about all aspects of the project, from start to finish, locals can make an informed decision. Wholesale Roofers has the potential to be a great choice for a new roof installation, but it is wise to be proactive in managing the entire process.

Wholesale Roofers

1 Columbus Ctr #600, Virginia Beach, VA 23462, USA