A-1 Perfect Seal Roof

For homeowners in Florida, securing a reliable and trustworthy roofing contractor is a crucial decision, particularly when the protection of your home and family is at stake. The state's unique climate, with its intense heat, heavy rain, and susceptibility to powerful storms, means that a roof's integrity is constantly tested. Finding a company that not only provides quality installation but also stands by its work long after the project is complete is paramount. When evaluating a contractor, it is essential to look at all available information, including customer feedback on both the initial work and post-installation service. A-1 Perfect Seal Roof is a roofing contractor with a presence in the Glenvar Heights area. This article provides an overview of the company based on publicly available information, including a significant portion of customer reviews that highlight specific concerns for potential clients to consider.

The true test of a roofing contractor often comes not on the day of installation, but in the years that follow. When a problem arises—particularly a leak—the company's response to its own warranty or guarantee becomes a defining measure of its reliability and commitment to its clients. Unfortunately, the provided customer feedback for A-1 Perfect Seal Roof raises serious concerns in this regard. A customer who had their roof installed eight years ago, with a ten-year guarantee, experienced a major leak. Despite multiple attempts to contact the company and a specific person, Ms. Arlene, who handled their original contract, they reportedly received no return call. This lack of response in the face of a critical home issue is deeply troubling for a local homeowner. The customer's frustration is palpable, describing the company's behavior as "completely unrespectful to their clients" and a failure to "honor the guarantee they offer." This feedback, which is repeated verbatim, suggests a significant breakdown in post-installation customer service and a potential issue with the company's commitment to its long-term promises.

Based on the provided information, A-1 Perfect Seal Roof has an address located in the Glenvar Heights area of Florida, USA, with the zip code 33155. This local presence suggests that the company is situated to serve the Glenvar Heights community and the surrounding Miami-Dade County. While a physical address is a sign of an established business, a key component of a contractor's accessibility is their responsiveness to client communications, particularly when a warranty claim is involved. As highlighted in the customer reviews, the ability to get in touch with the company for follow-up service is a critical aspect of accessibility that, in this case, appears to be a significant challenge. For local users, knowing that a company is physically near but potentially unreachable for warranty claims is an important factor in their decision-making process. The phone number provided for the company is (786) 355-1889, and while this is a direct line to contact them, the customer reviews suggest that reaching a resolution after the initial work may not be a straightforward process.

Based on the limited public data and customer feedback, specific details on the full range of services offered by A-1 Perfect Seal Roof are not available. However, the reviews provided clearly indicate that the company performs roof installation and replacement projects. The customer who left the feedback had their house roof done eight years prior to the review date. This suggests that the company engages in residential roofing services. Given the standard practices within the roofing industry, it is also likely that they offer related services such as:

• Roof Installation: The company installs roofs on residential properties, as evidenced by the customer's project. This would typically involve removing old roofing materials and installing a new system, which could include various materials like shingles, tiles, or other common roofing types. A comprehensive installation would also involve inspecting and replacing any damaged sheathing or underlayment.

• Roof Repair: While the review focuses on a major leak that the company reportedly failed to address, a contractor that performs installations would be expected to also handle repair work. Repairs can range from fixing minor leaks and replacing damaged shingles to addressing more significant structural issues. The fact that the company was contacted for a leak indicates that they were presumed to be the appropriate party for this type of service.

• Warranties and Guarantees: As mentioned in the reviews, the company offers a ten-year guarantee on its work. While this is a standard practice and a positive feature for any roofing service, the customer's experience suggests that the enforcement and honoring of this guarantee may be a point of concern for future clients. A guarantee is only as good as the company's commitment to it, and this is a critical aspect of service to evaluate.

The provided information highlights specific features and key aspects of A-1 Perfect Seal Roof's service history, primarily through the lens of a customer's negative experience.

• Initial Workmanship: The customer states that the company "did my house roof 8 years ago," which implies that the initial installation was completed. However, the failure of the roof in the eighth year of a ten-year guarantee period raises questions about the long-term durability of the workmanship or materials used. The presence of a "huge leak" causing significant damage points to a potential issue with the roof's integrity over time.

• Warranty Policy: A key feature of the company's service is its ten-year guarantee. This is a significant promise to customers, offering a sense of security for a decade after the roof is installed. However, the reviews indicate a profound failure in upholding this promise, which is a major highlight that prospective clients should be aware of. A guarantee is only valuable if the company honors its obligations under it.

• Customer Service and Communication: The most prominent highlight, though negative, is the company's reported lack of responsiveness. The customer's account of calling eight times and not receiving a call back is a critical piece of information. This suggests a significant breakdown in customer service, which can be a deciding factor for homeowners who need to rely on their contractor for support, especially in an emergency situation like a major leak.

• Lack of Professionalism: The customer's assertion that the company is "completely unrespectful to their clients" is a powerful indictment of the company's professional conduct. This kind of feedback speaks to a broader issue beyond a single missed call and suggests a pattern of disregard for client concerns after the final payment has been received.

For those in the Glenvar Heights area interested in contacting A-1 Perfect Seal Roof, the provided information is as follows:

Address: Glenvar Heights, FL 33155, USA

Phone: (786) 355-1889

Based on the available public data and customer reviews, locals considering A-1 Perfect Seal Roof for their roofing needs should proceed with caution. While the company appears to perform initial roofing installations and offers a ten-year guarantee, the provided feedback points to serious concerns about their responsiveness and willingness to honor their commitments. The story of a homeowner facing a major leak and being unable to get a call back for a warranty claim is a significant red flag. In a region where a durable and reliable roof is so vital, the ability to count on your contractor for post-installation support is just as important as the quality of the initial work. Therefore, for a local homeowner looking for a contractor that provides not only a service but also "peace of mind," the experiences shared by previous clients suggest that A-1 Perfect Seal Roof may not be a suitable choice. It is crucial for potential customers to weigh these reviews carefully against any other information they may find before making a final decision.

A-1 Perfect Seal Roof

Glenvar Heights, FL 33155, USA