Angelo J. Romano Roofing Co

Hello, Massachusetts homeowners! When it comes to the crucial task of maintaining or replacing your home's roof, the choice of contractor is paramount. Here in our state, where weather can be unpredictable and harsh, a reliable, high-quality roof is your first line of defense. The decision to hire a roofing company requires careful consideration, and understanding various customer experiences is a vital part of that process. Today, we're presenting information about Angelo J. Romano Roofing Co, located in Chelsea, Massachusetts, based on public reviews, to help local users navigate their options.

For residents across Massachusetts, selecting a roofing contractor involves trusting a company with a significant investment in your property. It's essential to have a clear picture of a company's reputation, including both positive and negative feedback, to make an informed decision. The provided reviews for Angelo J. Romano Roofing Co present a contrasting view, with some expressing severe dissatisfaction while others share overwhelmingly positive experiences. This overview aims to lay out these different perspectives so that potential clients in Massachusetts can weigh all factors and conduct thorough due diligence before proceeding with their roofing projects.

Angelo J. Romano Roofing Co is located at 19 Bloomingdale St, Chelsea, MA 02150, USA. Chelsea is a city directly adjacent to Boston, known for its strong community ties and convenient access to the wider metropolitan area. Bloomingdale Street offers a local base from which the company can operate.

This location in Chelsea provides reasonable accessibility for serving customers throughout the Boston area and other parts of Massachusetts. Being situated in a well-established urban center allows for efficient travel to various job sites, which is important for delivering timely service, especially for emergency repairs. For Massachusetts residents, the local presence of Angelo J. Romano Roofing Co in Chelsea means that their services are within reach, contributing to convenience when seeking roofing solutions.

Angelo J. Romano Roofing Co is a roofing contractor that provides a range of services for both residential and commercial clients. Based on available public information, their offerings include:

• New Roof Installations: They specialize in installing new roofing systems.
• Roof Leak Repairs: They focus on addressing and fixing roof leaks, even difficult ones.
• Asphalt Shingle Roofs: Installation and repair of common asphalt shingle roofing.
• Rubber Roofs / Flat Roofs: Expertise in flat and low-slope roofing systems, often using rubber materials.
• Slate Roofs: Services for durable and aesthetically pleasing slate roofing.
• Wood Shake Roofs: Work with wood shake roofing for specific aesthetic and functional needs.
• Spanish Tile Roofs: Installation and repair of Spanish tile roofing.
• Skylight Repairs & Installations: Addressing issues with existing skylights and installing new ones.
• Gutter Installations: Installing gutters, which are crucial for proper roof drainage and home protection.
• Roof Inspections: Offering inspections to assess the condition of roofs and identify problems.
• Assistance with Insurance Claims: The company states they deal directly with homeowners' insurance companies to help clients with their claims.

When evaluating Angelo J. Romano Roofing Co, it's crucial to consider the full spectrum of customer feedback. The provided reviews are contradictory, so it's essential to present both sides to give a balanced perspective for potential Massachusetts clients.

• Professionalism and Politeness: Many customers praise Jay and his team for being "extremely professional & easy to work with," "thoroughly polite, prompt, and professional."
• Prompt Response and Efficiency: The company is noted for coming out "right away to give a quote" and for being able to schedule relatively quickly. Crews are described as prompt and working full days.
• Effective Problem Solving: Several positive reviews highlight their ability to fix leaks, including "going above and beyond to fix leaking first floor roof." One customer noted that Jay accurately diagnosed a problem with wrong skylight and shingle installation from a prior company.
• Commitment to Customer Satisfaction: One review specifically mentions that when a problem occurred with a repair, Jay "promptly had it corrected & made sure I was satisfied with the work. Excellent customer service." This indicates a willingness to rectify issues.
• Cleanliness and Tidiness: Crews are commended for being "courteous & leave the property very clean," with all debris and material removed.
• Competitive Pricing and Free Estimates: They are noted for offering "competitive pricing" and "free estimates."
• BBB Accreditation: The company is BBB Accredited, indicating a commitment to upholding BBB Standards for Trust.

• Allegations of Scam and Unprofessionalism: The provided reviews state, "This company is totally scam not professional at all." This is a very serious accusation.
• Unresolved Problems: The reviews claim, "they don't fix it when I telling the problem still there he was rude he said he job is done." This suggests a failure to address ongoing issues and a dismissive attitude towards customer complaints.
• Poor Customer Service (Post-Job): The description of rudeness and an unwillingness to acknowledge or resolve an existing problem after the job was allegedly "done" points to significant customer service shortcomings in these specific instances.

It is important to note that the provided negative reviews directly contradict the broader positive sentiment found in other public sources (like Angi and BBB). This disparity necessitates a very careful approach for anyone considering this company.

For residents in Massachusetts who wish to contact Angelo J. Romano Roofing Co to discuss their roofing needs or to seek further clarification on their services and customer feedback, their contact information is as follows:

Address: 19 Bloomingdale St, Chelsea, MA 02150, USA

Phone: (617) 884-4753

Mobile Phone: +1 617-884-4753

It is highly recommended that potential clients engage in direct conversation, ask for references, and ensure all agreements are clearly documented in writing before any work commences.

For Massachusetts homeowners, deciding on a roofing contractor like Angelo J. Romano Roofing Co requires careful consideration of the mixed public feedback. On one hand, other public reviews frequently highlight professionalism, prompt service, effective repairs, and excellent cleanup, along with a stated commitment to customer satisfaction and BBB accreditation. These aspects suggest a company capable of delivering high-quality work and a positive client experience. Their expertise across various roofing types, including challenging leak repairs and working with different materials like asphalt, rubber, slate, and wood shake, is certainly a benefit for the diverse architectural landscape of Massachusetts.

However, the provided reviews raise serious allegations of unprofessionalism, being a "scam," and a failure to resolve ongoing issues, coupled with rude responses. This stark contrast means that while Angelo J. Romano Roofing Co has a local presence in Chelsea and appears to offer a wide range of services, potential clients in Massachusetts must proceed with increased scrutiny. It is strongly advised to seek multiple bids, request comprehensive written contracts detailing all materials and scope of work, verify licenses and insurance, and thoroughly check recent references. Due diligence is paramount to ensure that your specific experience aligns with the positive accounts and avoids the significant concerns raised by others, ultimately safeguarding your investment in your Massachusetts home.

Angelo J. Romano Roofing Co

19 Bloomingdale St, Chelsea, MA 02150, USA