Arrow Roofing and Siding

For homeowners and business owners in Ohio, navigating the world of home exterior contractors can be a complex and often overwhelming process. From sudden storm damage to planned renovations, the need for a reliable and professional company is paramount. You are looking for a partner who not only provides quality workmanship but also offers excellent customer service, clear communication, and a fair price. In the Columbus area, one of the local businesses you may encounter is Arrow Roofing and Siding. This company's profile, like many in the service industry, presents a range of customer experiences, highlighting the importance of thorough research before making a final decision.

The feedback for Arrow Roofing and Siding offers a mix of perspectives, which is valuable for any local user seeking an objective overview. On one hand, a customer had a "disaster" of an experience, citing rude workers, damaged property, and a poor cleanup job that led to a flat tire. The review also pointed to a significant issue that arose years later, where improperly installed flashing led to ruined soffits. This review serves as a cautionary tale, emphasizing the critical need for a contractor to be meticulous in their work and responsible for the long-term integrity of their installations. It suggests that while a job may look complete initially, underlying issues can surface much later.

On the other hand, a completely different experience is shared by another customer who was "very happy" with their decision. This individual received "excellent pricing," "fast service," and "good communication." They praised the company's representative, Marc, for being quick to quote and respond, and the crew, led by Abner, for doing "excellent work" and a "good job cleaning up." This customer, who had compared seven different bids, found Arrow Roofing to be the most affordable option for a full roof replacement, while others had only offered partial repairs. This stark contrast in experiences highlights the variability that can exist within a single company and the importance of weighing all available information. This article aims to present a factual overview of Arrow Roofing and Siding to help potential customers in the Ohio region make an informed decision based on the available public data.

Arrow Roofing and Siding is located at 118 Norton Rd, Columbus, OH 43228, USA. This location in the Columbus metropolitan area is a key factor in their ability to serve the local community. A local presence is crucial for contractors, as it allows for swift response times, particularly in emergency situations. For Ohio residents, who are all too familiar with sudden and severe weather, having a contractor nearby who can quickly address a leaking roof or damaged siding is a significant benefit.

Their location on Norton Road places them within a reasonable distance of a large portion of the Columbus area, making their services accessible to many residents. This local connection also suggests a familiarity with the specific building codes and requirements of the Columbus region. As a local business, they are more likely to understand the types of materials and installation methods that perform best in the Ohio climate. However, as the negative review suggests, a local presence does not automatically guarantee quality. A customer’s positive experience with communication and a professional crew, however, points to the potential for a very different outcome. The physical location makes them a tangible business within the community, providing a point of contact for consultations, estimates, and any follow-up issues, though the effectiveness of that contact may vary based on the specific customer experience.

Based on the provided reviews, Arrow Roofing and Siding offers a range of services related to home exteriors, with a focus on roofing and siding.

• Roof Replacement: One of the key services highlighted is full roof replacement. A customer was pleased to find that Arrow Roofing and Siding offered the cheapest bid for a full replacement, a service that other companies were not even offering, which speaks to their willingness to take on larger, more comprehensive jobs.
• Roof Repairs: While not explicitly mentioned in the positive review, the negative review concerning flashing issues points to the company performing repairs or installations related to roofing components.
• Siding Installation and Repair: The negative review centered on siding damage, indicating that siding is a core part of their service offerings. The customer was dissatisfied with the work, but it confirms that the company works on siding.
• General Contracting: The reviews hint at a business that manages more than just one task. The person who had their siding replaced also had issues with the roof flashing, suggesting that they undertake jobs that involve multiple parts of the home's exterior envelope.
• Free Bids and Quotes: One of the strong points from the positive review was that the representative was "quick to quote" and provided a competitive bid, which is an important step for any homeowner when beginning a project.

The provided customer reviews offer two distinct sets of highlights for Arrow Roofing and Siding. On one hand, there are positive aspects that would attract any potential customer.

• Competitive Pricing: A major highlight from one review is that Arrow Roofing and Siding offered the "cheapest full replacement" among seven different bids. This is a significant factor for homeowners looking for value.
• Good Communication: The same customer praised the representative, Marc, for being "quick to quote and to respond to emails," which is a key element of a positive customer experience.
• Professional Crew and Work: The crew led by Abner was described as "professional" and the work as "excellent," with a "good job cleaning up after." These are all hallmarks of a well-run and competent team.

However, the negative review points to a number of severe issues that serve as a strong counterbalance to the positive highlights.

• Poor Workmanship and Long-Term Issues: The claim that poorly installed flashing ruined new soffits years later is a major red flag about the quality of the work and its long-term integrity.
• Property Damage and Cleanup: The customer reported "destroyed" window trim and "tons of trash in my yard including nails," which resulted in a flat tire. This indicates a severe lack of care and professionalism on the job site.
• Rude and Disrespectful Staff: The review claims that the workers were "rude and disrespectful," a significant detractor from any service-based business.

For more information or to request a quote, you can contact Arrow Roofing and Siding using the following details.

Address: 118 Norton Rd, Columbus, OH 43228, USA

Phone: (614) 777-7663

Arrow Roofing and Siding's suitability for locals in Ohio is a complex question with no single answer. The company's profile presents a mix of experiences, with one customer praising their excellent pricing and professional service while another details a "disaster" that led to long-term property damage. For a local user, this information underscores the importance of due diligence. While they may offer competitive pricing for a full replacement, as one review suggests, the other review's claims of poor workmanship, property damage, and a lack of professionalism are serious concerns that cannot be ignored. Ultimately, the decision to hire Arrow Roofing and Siding would require a careful consideration of these contrasting accounts. Potential customers should weigh the potential for a cost-effective solution against the risk of a negative experience and potential long-term issues, making it crucial to get multiple bids and ask for references from recent jobs to ensure a positive outcome.

Arrow Roofing and Siding

118 Norton Rd, Columbus, OH 43228, USA