Bigs Roofing & Repair: A Fort Wayne, IN Roofing and Siding Contractor

Bigs Roofing & Repair Photos

Bigs Roofing & Repair Introduce

In the heart of Indiana, homeowners face the constant challenge of protecting their properties from unpredictable weather. A sturdy, reliable roof and properly installed siding are crucial lines of defense against everything from heavy snow to powerful thunderstorms. When it comes to finding a local contractor to handle these vital projects, residents in Fort Wayne and the surrounding areas often seek a company with a strong reputation for quality work, transparent communication, and dedicated customer service. Bigs Roofing & Repair, located in Fort Wayne, has been a part of the local landscape, offering services designed to address the unique needs of homes in the region.

Bigs Roofing & Repair is a business that, like many in the service industry, receives a variety of feedback from its customers. While some clients have had very positive experiences with their roofing services, particularly praising the speed and efficiency of the work, other experiences have been less favorable, particularly concerning siding projects. This dual-sided perspective highlights the importance of thorough due diligence when selecting a contractor. A business's reputation is built on the sum of all its customer interactions, and understanding both the strengths and weaknesses can help a homeowner make an informed decision about their specific project needs. For instance, a quick and professional roof replacement might be a different experience than a complex siding installation, and this is reflected in the public record.

Bigs Roofing & Repair is located at 2204 Fillmore St, Fort Wayne, IN 46802, USA. This central location within the city of Fort Wayne makes them easily accessible to a wide range of customers throughout the metropolitan area and beyond. A local physical presence is an important asset for a home services company. It allows for quick response times, which is particularly critical during a weather-related emergency where a damaged roof or siding needs immediate attention. Being based in the community also means their team has an in-depth understanding of the specific building codes, weather patterns, and common structural issues found in Fort Wayne homes.

The accessibility of their location on Fillmore Street makes it convenient for customers to reach out for a consultation, discuss project details, or get a face-to-face quote. This local connection is often a key factor for homeowners who prefer to work with a company that is a part of their community. Choosing a local business often fosters a sense of trust and accountability, as the company's reputation is directly tied to the satisfaction of their neighbors. This local connection is a benefit that a larger, non-local company simply cannot offer.

Bigs Roofing & Repair offers a range of services focused on the exterior of a home. Their services are designed to address the primary needs of homeowners, from major replacements to routine repairs.

Services Offered:

Roof Replacement: The company specializes in the complete replacement of existing roofs. A customer review highlights their efficiency, mentioning they stripped off two layers of shingles and re-shingled a home in just one day.
Siding Installation and Repair: They also provide siding services. This is a significant part of their business, as siding is a crucial component of a home's exterior protection and aesthetic.
Gutter Installation: A new roof and siding often necessitate new gutters. The company provides this service as well, ensuring the home has a complete exterior water management system. A review noted that new gutters and fascia were installed a few days after the roofing project was completed.
Storm Damage Repair: Their services are often sought after in the wake of severe weather, making them a resource for homeowners dealing with storm-related damage to their roofs and siding.

Customer reviews provide insight into the company's performance, highlighting both its strengths and areas for improvement.

Features / Highlights:

Speed and Efficiency: A major highlight noted in a positive review is the speed of their work. The company was praised for stripping and re-shingling a home in a single day, a testament to their operational efficiency.
Comprehensive Service: The company is able to handle multiple parts of a project, such as roofing, gutters, and fascia, providing a one-stop-shop for many exterior home improvement needs.
Positive Customer Experiences: One customer was very pleased with the work, thanking James and his team and expressing that they were "glad we chose them." This positive feedback reflects a successful project completion and a happy customer.

It is important to note the mixed feedback from customers. One extensive review raised significant concerns about the quality of siding work, communication, and responsiveness to issues. This review mentioned problems with siding falling off, improper repair methods (using nails), and a lack of follow-through on promises. This negative feedback highlights the importance of a contractor’s ability to consistently deliver high-quality work and maintain transparent, professional communication, especially when issues arise.

To get a free estimate or to learn more about their services, you can contact Bigs Roofing & Repair using the following information.

Contact Information:

Address: 2204 Fillmore St, Fort Wayne, IN 46802, USA

Phone: (260) 432-3715

For residents of Fort Wayne and the surrounding Indiana communities, Bigs Roofing & Repair is a local contractor offering a range of services for roofing, siding, and gutters. Their local presence and ability to complete roofing projects quickly are aspects that may appeal to homeowners with time-sensitive needs. However, the mixed nature of customer feedback, particularly regarding siding work and customer service in some cases, underscores the importance of thorough communication and clear expectations for any project. By carefully vetting contractors and considering all available information, locals can make the best choice for their specific home improvement needs, ensuring that they select a company that is the right fit for their project.

Bigs Roofing & Repair Services

Roofing Contractor
Roof inspection
Roof installation
Roof repair

Bigs Roofing & Repair Location

Bigs Roofing & Repair

Indiana Allen County Fort Wayne Interurban Acres Fillmore Street

2204 Fillmore St, Fort Wayne, IN 46802, USA

Bigs Roofing & Repair Reviews

An average rating of ★4.3 from 51 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I’ve held my peace for 4 years! I don’t leave reviews because I would prefer to resolve any issue with a company that I deal with instead of running to the internet. However, I have reached my breaking point. From the moment this deplorable company put on the siding we have had nothing but issues. The siding keeps falling off in the same spots. We’ve contacted them numerous times about it and each time they have come out and put it back up…you would think that is awfully generous of them right? Wrong! You know how they “solve” the problematic areas? By putting NAILS THROUGH YOUR BRAND NEW SIDING! Guess what? The nails don’t even hold! The cuts are horrible and there are huge gaps. No wonder the siding doesn’t stay. A child could have done a better job with safety scissors. When you reach out and get Angela, she is rude and doesn’t give two craps about anything. The two that worked on our house (Tyler and “Carni”) were fired for whatever reason not too long after they worked on our house. Hmmm wonder why? Perhaps they did less than satisfactory work? Took shortcuts? Our house is prime example of their “quality” work.One would think since they take the leftover siding that you’ve paid for that they could at least properly fix problematic areas, but nope they won’t. Don’t bother even reporting their crap work to the BBB because nothing happens. They make every excuse to try and make themselves look like an honest company, but they are far from it. James’s son came out after our last complaint and after we filed a complaint with the BBB to “fix” another NEW area where the siding had fallen off (again using nails to fix it. I have it on video) He even mentioned our report to the BBB and said his dad, James, was going to reach out to the manufacturer of the siding to see if there were any recalls or issues (I have the conversation recorded) guess who never followed through with that? If you guessed James you would be correct. Haven’t heard anything from them in over a year. Imagine that!If you want constant problems then Bigs is the right company for you. They are just storm damage chasers. One of their sons is even an insurance agent so they really know how to work the system. James pretty much told us that when we had a meeting with him. I have videos, and pictures to back up what I have written. All of it does us no good but I hope someone will be spared the headaches and finds a truly reputable company who actually cares about its customers. I wish I could say they were a great company, but the words would choke me. If I could have left zero stars I would have.
Dec 03, 2024 · Samanthalynn Bennett
Bigs Roofing did an amazing job stripping off 2 layers of shingles, replacing damaged areas of wood, and reshingling our home in just one day. New gutters and fascia followed a couple of days later. Thank you to James and his team. We are glad we chose them.
Jul 18, 2025 · Mike Kissau
This is how they work and no one on the job speaks English they subcontract and the people that come out they don’t even care about your stuff. I spoke with the lady on the phone and she told me this was OK and whenever they come out to do my siding they’re not even going to care about the flowers around my house. There’s other pictures out there that show how they put siding on and don’t care about any of your other stuff, they broke this time a few of my flowerpots and whenever I came home and seen this mess and called her she told me that this is how all contractors work and I told her no they didn’t and she told me that she didn’t want to speak to me anymore that she wants to speak to my husband she is done with me
Jun 30, 2024 · Cristy Keiser
Used Big's Roofing and Repair for roofing and siding job early fall 2023. They contracted the siding job out to another crew. They trampled and damaged all my landscaping around the house. Since it was in the fall I agreed to wait until spring to see if it came back. I asked for something in writing from Big's they would be responsible for the landscaping if it didn't come back. They refused. I requested the siding job be checked that it was installed properly. They also refused. The siding crew left behind a numerous amount of nails/screws in my driveway and all over the yard around the house that I cleaned up. Everything I asked for I either didn't get or had to keep calling and asking for it before finally getting. Lack of communication and unwilling to stand behind work that was contracted out. Once the job was complete, they didn't have any communication problems asking for their payment. They also roofed my garage, which I had no issues with. This job was done and cleaned up professionally.
Apr 02, 2024 · Jean Hilligoss
Thees guys have done a great job for me after extensive hail damage last May.. their crews were professional and great craftsman. They worked with the insurance company repairing the damage. I will use them again.
Mar 20, 2025 · glwade