Colorado's Roofing Specialist

For residents of Colorado Springs, finding a reliable and professional roofing contractor is a crucial step in protecting their homes from the harsh and unpredictable local weather. The area is no stranger to severe hail and windstorms, which can cause significant damage and lead to complex insurance claims. Navigating the world of home repairs requires a contractor who is not only skilled but also organized, transparent, and communicative. This article aims to provide a factual and informative overview of Colorado's Roofing Specialist, based on available public information and real customer feedback, to help local homeowners make a more informed decision.

Colorado's Roofing Specialist is a company that has been a part of the Colorado Springs contracting scene. While they present themselves as a solution for roofing needs, it is important for potential customers to consider the experiences of past clients to form a complete picture. A review from a customer who used them after a hail storm paints a very mixed picture. The review initially mentions a "friendly" start, which quickly deteriorated. The customer notes that the company was "truly unorganized" and that the owner, Brian, "made false promises" regarding the scope of work. A particularly concerning point raised was an attempt to claim for work that was not actually done, which was fortunately caught by the customer's insurance agent. The review concludes by advising others to seek a different company if they desire "friendly staff and organize correct company." Another review echoes these concerns, citing "poor communication" as the reason for contract termination. This customer highlights the team's lack of responsiveness, delays in providing basic documents like a Statement of Work, and showing up for the roof installation without prior notice. The review expresses that while the initial meeting with owners Brian and Dave was professional, their subsequent attentiveness and communication were lacking. These accounts suggest that while the company may start with a positive impression, there may be challenges in follow-through, organization, and communication as a project progresses.

Colorado's Roofing Specialist is located at 3110 Boychuk Ave suite f, Colorado Springs, CO 80910, USA. This location places them within the city, making them physically accessible to residents in the surrounding communities. A local address can be a positive sign, indicating a business that is rooted in the area and is available for in-person meetings. For customers who need to visit the office to discuss their project, sign contracts, or address concerns, this location provides a tangible point of contact. However, based on the customer reviews, physical accessibility does not always translate to effective communication or organization. The reviews highlight that even with a local presence, there were significant issues with a lack of a clear point of contact and responsiveness, which can be a key point of frustration for homeowners managing a large-scale project.

Based on customer feedback, Colorado's Roofing Specialist appears to offer a range of services, particularly in the aftermath of a storm, which is a common occurrence in Colorado. The services mentioned in the reviews include:

• Roof Installation and Repair: The core service of the company is roofing. One customer mentions they contracted for a roof repair after a hail storm and that a re-roof did actually happen. The quality of this installation, however, is not explicitly detailed in a positive light, with the focus of the reviews being on the negative experience.
• Additional Exterior Work: The reviews mention that the company made promises to address other damages beyond the roof. These included work on gutters, a fence, a deck, fascia, painting, and windows. A key point of contention in one review was that none of this additional work was performed, despite being promised. The customer’s response to the owner's reply further clarifies that they were promised a work schedule for these items that never materialized.
• Storm Damage Claim Assistance: The company is noted to have a role in working with insurance companies, as one review describes how the company sent a bill to their insurance provider. However, this process was not a positive experience for the customer, who had to work with their agent to fix a bill that included work that was never performed. This suggests that while they may engage with insurance claims, the process may require significant oversight from the homeowner.

Based on the provided customer reviews, there are specific features and highlights that define the experience of working with Colorado's Roofing Specialist. These points are drawn directly from the customers' accounts and provide a clear picture of the company's operational strengths and weaknesses.

• Professional Initial Meeting: Both reviews mention that the initial contact with the owners, Brian and Dave, was professional and friendly. This suggests that the company is effective at making a strong first impression and securing a contract.
• Lack of Organization and Follow-Through: A significant concern highlighted by customers is the company's lack of organization. One customer stated they "kept forgetting parts of our order," and another mentioned not receiving a work schedule as promised for over a week. The promised work on gutters, fences, and other items was never addressed.
• Poor Communication: Communication is a major point of contention. One customer stated they "tried multiple times a day to get responses from their team" with little success. The company also failed to notify the customer of the date the roofing crew would be arriving, which is a key part of project management.
• Questionable Billing Practices: A very serious concern raised by a customer was that the company "TRIED to claim they did work that they did not" on the bill sent to the insurance company. This required intervention from the customer and their insurance agent to correct the claim.

Given the issues raised in the customer reviews, it is important for any potential customer to exercise caution. The provided contact information for Colorado's Roofing Specialist is as follows, and any interested parties should be prepared to ask detailed questions about project timelines, communication protocols, and subcontracting.

Contact Information:

Address: 3110 Boychuk Ave suite f, Colorado Springs, CO 80910, USA

Phone: (719) 600-1967

Conclusion: Why this place is suitable for locals

For residents of Colorado Springs, the decision of which roofing contractor to hire is a crucial one that can significantly impact the safety and value of their property. While Colorado's Roofing Specialist is a local company, the provided customer reviews raise serious concerns regarding communication, organization, and professional integrity. The experiences of past clients, who cited false promises, unorganized work, and billing issues, suggest that this company may not be the most reliable choice for a smooth and stress-free home repair process. The reviews clearly indicate a significant gap between the professional initial impression and the actual execution of the work, particularly with regard to follow-through and project management. A suitable contractor for locals is one who is not only skilled but also consistently communicative, transparent, and trustworthy. Based on the public feedback available, potential customers may find that seeking a contractor with a more consistent track record of positive reviews and a strong commitment to customer satisfaction would be a more prudent choice for their roofing and exterior needs in Colorado Springs.

Colorado's Roofing Specialist

3110 Boychuk Ave suite f, Colorado Springs, CO 80910, USA