Deluxe Remodeling, Inc.

In a city as bustling and architecturally diverse as Chicago, Illinois, a sturdy and well-maintained roof is a homeowner's most critical defense against the elements. From the harsh winds whipping off Lake Michigan to the heavy snowfalls and torrential downpours that characterize the region's seasons, a reliable roofing system is essential for protecting a property and its contents. For those in need of roof repairs, a full replacement, or assistance with an insurance claim, finding a professional and trustworthy contractor is a top priority. This is where a company like Deluxe Remodeling, Inc., with its central location and established presence in the Chicago community, aims to provide expert service and peace of mind to its clients.

Deluxe Remodeling, Inc. positions itself as a company that understands the unique needs of Chicago residents. Their services are designed to address a wide array of roofing and exterior-related issues, all while maintaining a focus on quality, dependability, and customer satisfaction. The company’s philosophy, as expressed through positive customer feedback, seems to center on providing a comprehensive service that is not only efficient but also supportive. They understand that a new roof installation or a major repair can be a significant source of stress for homeowners. By being communicative and responsive, they strive to make the experience as pleasant as possible. The following article provides a detailed look at Deluxe Remodeling, Inc., highlighting their location, services, and the various aspects that make them a suitable option for locals seeking a reputable contractor.

However, when evaluating any local business, it is crucial to consider all available customer feedback, both positive and negative, to form a complete picture. The reviews for Deluxe Remodeling, Inc. provide a stark contrast in customer experiences. One glowing review outlines a list of qualities that are highly valued in a contractor: "Dependable," "Honest," "Quality materials," "Quality workmanship," "Communicative," "Fair," and a company that "Stands behind work after completion." This review also highlights their expertise in dealing with insurance companies, a significant benefit for many homeowners. The customer's appreciation for a "pleasant experience with an event that doesn't occur often and can potentially be a source of a great amount of stress" speaks volumes about the positive impact the company can have.

On the other hand, a separate review presents a very different and concerning experience. This customer, whose landlord had used the company, describes a situation where they found "a lot of nails in the backyard porch and driveway" and on the roof after a new roof installation. The reviewer claims that the company's owner, Andy, "refused and didn't take any accountability" to clean up the mess, despite being called multiple times and being informed of the danger to a young child. The reviewer concludes that Andy is "very unprofessional and an even worse person" and advises others to "stay away." This direct and serious complaint about a lack of accountability and poor customer service is a significant factor that any potential customer must consider. It emphasizes the importance of thorough vetting and clear communication before and during any project. This article is intended to present a factual overview of the provided information, allowing local users to weigh the conflicting feedback and make their own informed decisions.

Location and Accessibility

Deluxe Remodeling, Inc. is centrally located at 1526 W Chicago Ave, Chicago, IL 60642, USA. This address places the company in a key position to serve a wide array of neighborhoods across Chicago and the surrounding metropolitan area. For residents, having a local contractor means that a professional is never too far away, which can be crucial in urgent situations such as storm damage or a persistent leak. Being situated on a major street like West Chicago Avenue enhances their accessibility, making it easy for customers to find them and for their crews to get to project sites efficiently. This local presence is a vital asset, as it allows the company to be intimately familiar with the unique challenges and architectural styles present throughout the city's diverse communities.

The company’s location within the 60642 ZIP code reinforces their commitment to the local community. A contractor who is part of the neighborhood often has a vested interest in maintaining a good reputation, which can translate into a higher standard of service and accountability. For locals in need of roofing services, the proximity of Deluxe Remodeling, Inc. is a major advantage. It provides the convenience of working with a nearby team that is well-acquainted with the specific demands of Illinois weather and local building regulations. This accessibility, combined with a clear point of contact, makes them a straightforward option for those beginning their search for a roofing partner.

Services Offered

Based on their name, Deluxe Remodeling, Inc. offers a range of services that go beyond just roofing. Their comprehensive approach is likely to appeal to homeowners and businesses who are undertaking larger renovation projects. The services they offer would typically include:

• Roof Replacement: Installing a brand-new roofing system, which can be a key service for properties that have reached the end of their roof's lifespan.
• Roof Repair: Addressing specific issues such as leaks, damaged shingles, or other problems to extend the life of an existing roof.
• Insurance Claim Assistance: A standout service, as highlighted by a customer review, where the company helps clients navigate the complex process of getting their claim approved for storm or hail damage.
• Siding and Gutters: As a "Remodeling" company, they likely offer services related to the entire exterior of a home, including siding installation and repair, as well as gutter work.
• Residential and Commercial Projects: The company's expertise likely spans both residential properties and commercial buildings, allowing them to serve a broader clientele.
• General Construction: The "Construction" part of their name suggests they might also handle other remodeling and renovation projects beyond just the roof, offering a one-stop-shop for home exterior improvements.

Features and Highlights

Deluxe Remodeling, Inc. has a set of features that are particularly appealing to a local audience, but these must be considered in light of the varied feedback. The highlights of the company, as described by a positive reviewer, include:

• Dependable and High-Quality Work: A customer praises the company's dependability, the quality of their materials, and their "quality workmanship." The completion of a new roof in just "one day" is another highlight that points to their efficiency.
• Expertise in Insurance Claims: A significant feature is their ability to "get my claim approved" and their understanding of how to "deal with insurance companies." This is a major benefit for homeowners facing the stress of unexpected damage.
• Excellent Communication: The company is highlighted for being "communicative" and "responsive to concerns," which is a crucial aspect of customer service in the contracting industry.
• Accountability: The positive review states that the company "Stands behind work after completion." However, this is directly contradicted by the negative review, which claims the owner refused to take accountability for a cleanup issue.
• Local Presence in Chicago: Their location on a prominent Chicago avenue makes them a convenient and accessible option for residents throughout the city.

Contact Information

For those in the Illinois region looking to contact Deluxe Remodeling, Inc. for a new project, a quote, or to address an issue, the following details are provided:

Address: 1526 W Chicago Ave, Chicago, IL 60642, USA

Phone: (312) 733-6500

Conclusion: Why this place is suitable for locals

For the residents and business owners of Chicago and the surrounding Illinois area, Deluxe Remodeling, Inc. presents itself as a local contractor with the potential to meet a wide range of roofing and exterior remodeling needs. Their central location on West Chicago Avenue provides them with a strong physical presence, making them a convenient and accessible option for the community. The positive customer review highlights several key attributes that are highly valued in a contractor: dependability, quality materials and workmanship, and a helpful understanding of the insurance claims process. For many locals facing the stress of a major home repair, these qualities can be the deciding factor in choosing a service provider.

However, it is impossible to overlook the very serious concerns raised in the negative review. The account of the company's refusal to take accountability for a mess left behind, coupled with unprofessional behavior and a disregard for a potential safety hazard, presents a significant red flag. This feedback, while a single data point, is a powerful reminder to all local users that due diligence is absolutely essential before hiring any contractor. It is highly recommended for potential clients to seek out multiple bids, ask for a list of recent references, and verify licensing and insurance information. While Deluxe Remodeling, Inc.'s positive attributes make them an attractive choice on paper, the contradictory feedback necessitates a cautious approach. By thoroughly researching and vetting a company, Illinois residents can ensure they find a reliable partner that not only delivers on quality but also upholds a high standard of professionalism and accountability throughout the entire process.

Deluxe Remodeling, Inc.

1526 W Chicago Ave, Chicago, IL 60642, USA