Done Right Roofing, INC.

For residents of Ashland, Massachusetts, and the surrounding communities, the integrity of a home's roof is a primary concern. The region’s challenging weather—from heavy snow and ice to powerful winds and rainstorms—demands a roofing system that is not only well-built but also well-maintained. When it's time for a repair or a full replacement, homeowners often look for a local contractor with a strong reputation and a deep understanding of these specific climate challenges. Done Right Roofing, INC. is a company that has a presence in the Ashland community, and this article aims to provide a factual and informative overview of their services, location, and the range of customer experiences associated with their work, to assist local users in their research.

The decision to hire a contractor is a significant one, and it is common for potential clients to seek out reviews and testimonials to help them make an informed choice. The public feedback for Done Right Roofing, INC. presents a mix of experiences that highlights the importance of thorough due diligence. One customer, who lives in Ashland and chose the company for their local connection, expressed significant dissatisfaction. This review mentioned issues with a lack of communication from "Lisa," an incorrect repair that failed to fix a leak, and property damage that was not properly cleaned up. It also noted a warranty that was not honored over a period of nine months. This type of detailed feedback is crucial for understanding potential risks and verifying a company's promises.

However, other customers have had very positive experiences with the company. Another review praises "John and Lisa" as an "amazing duo" who provided a "single day roof replacement" despite the roof being very old. This customer also highlighted the benefit of getting energy-star-rated shingles and was happy with the crew's work. These contrasting reviews indicate that customer experience can vary, and it is essential for anyone considering Done Right Roofing, INC. to gather a broad perspective. This article serves as a starting point for that research, providing a balanced look at the company based on the available information to help local homeowners make the best decision for their specific needs.

Done Right Roofing, INC. is located at 13 Pine Hill Rd, Ashland, MA 01721, USA. This address places the company firmly within the local community, which can be a key factor for homeowners who prefer to support local businesses. Being based in Ashland means they are easily accessible to residents not only in Ashland but also in nearby towns such as Framingham, Holliston, Hopkinton, and Natick.

A local presence is a significant benefit for customers, as it often translates to faster response times for both initial quotes and urgent service calls. For a major project like a roof replacement, having a contractor who is close by can simplify the logistical aspects of the job. Furthermore, a local company is more likely to be familiar with the specific architectural styles, building codes, and common weather-related issues that are unique to the Massachusetts region. This familiarity can be invaluable in ensuring that a project is completed to the highest standards and provides long-lasting protection.

Based on the available customer reviews and the nature of the business, Done Right Roofing, INC. provides several key services related to roofing and exterior home improvement.

• Roof Replacement: One review specifically mentions a "single day roof replacement," indicating that this is a core service offered by the company. They handle the complete process of tearing off an old roof and installing a new one.
• Roof Repair: The company provides roof repair services to address leaks and other damage. One customer hired them to "repair a few spots in my roof that had been leaking," which suggests that they are a go-to for these common issues.
• Skylight Replacement: A customer review mentions the replacement of a skylight, indicating that this is a service they offer in addition to general roofing work.
• Energy Star Shingles: The positive review highlights the availability of "energy star rated shingles," suggesting that the company provides options for homeowners looking to improve their home's energy efficiency.
• Gutter and Exterior Work: While not explicitly mentioned in the provided reviews, it is common for roofing contractors to also offer related exterior services such as gutter work to ensure a complete and effective home protection system.

Several key features and highlights can be gleaned from the customer reviews, presenting a mixed picture of the company's strengths and weaknesses.

• Local Community Connection: The company's location in Ashland is a clear highlight, as it appeals to residents who want to support a local business.
• Efficient and Professional Crew: The positive review praises the crew's "professional hardworking" nature and ability to complete a job "in 1 day." This points to a highly efficient and skilled team.
• Variable Communication: Customer experiences with communication appear to be inconsistent. While one review praises "John and Lisa" as an "amazing duo" who are great to work with, another mentions a lack of communication from "Lisa" and unanswered calls and emails.
• Warranty Concerns: One customer reported that a promised 5-year warranty was not honored, and the company failed to address a recurring leak. This is a significant point of concern for potential clients who depend on warranties for peace of mind.
• Project Management Issues: The review detailing the skylight replacement issue, where a worker discovered an unprepared problem on the job day, suggests potential gaps in project management and communication during the preparation phase.

To get in touch with Done Right Roofing, INC. for a consultation, estimate, or to discuss a project, you can use the following information:

Address: 13 Pine Hill Rd, Ashland, MA 01721, USA
Phone: (508) 881-7176

It is always a good practice to ask for a detailed, written contract and references from recent projects before making a final decision.

For residents of Ashland, MA, and the surrounding areas, Done Right Roofing, INC. is a local option for roofing and exterior work. The company's local roots and the positive experiences shared by some customers, highlighting efficient and professional work, are attractive features. However, the negative reviews, which raise concerns about communication, the effectiveness of repairs, and the honoring of warranties, are important for potential clients to consider carefully. For locals, the suitability of this company will depend on their own detailed research and comfort level with the potential for varied outcomes. It is always prudent to get multiple quotes and ensure that all project details, including warranties and materials, are clearly outlined in a contract.

Done Right Roofing, INC.

13 Pine Hill Rd, Ashland, MA 01721, USA