Eichelberger's Home Improvement

For homeowners in Maryland, a reliable and sturdy roof is an essential defense against the region's ever-changing weather. From the severe winds that can dislodge shingles to the heavy rain and snow that can lead to leaks, your home's exterior is constantly under pressure. When the time comes for a repair or a full replacement, finding a roofing contractor who combines experience, quality work, and prompt service is of the utmost importance. In Hagerstown, a company that has been a long-standing fixture in the community for nearly four decades is Eichelberger's Home Improvement. As a family-owned business, they have built their reputation on a foundation of local trust and a commitment to quality craftsmanship. Their longevity in the industry suggests a deep understanding of the unique challenges faced by homes in the Tri-State area and a proven ability to deliver results that last.

The experience of hiring a roofing contractor can often be unpredictable, which is why a company's professionalism and communication are so critical. Eichelberger's Home Improvement has a record of providing outstanding service, as demonstrated by a customer whose roof was damaged in a wind storm. The company was praised for returning the call on the same day, responding the next day for an estimate, and then completing the repair before an incoming storm. This level of responsiveness is invaluable during a home emergency. Their team not only inspected the damaged area but also checked for any additional issues that the homeowner might have missed, demonstrating a thorough and caring approach. The customer noted that the company provided a "fair & reasonable price" and performed quality work that came from "years of experience," which included a meticulous cleanup of the yard. This customer’s experience, along with the fact that Eichelberger's has installed "several roofs" for their family, speaks volumes about the trust and confidence they have earned within the community over many years.

While the company has a strong reputation for its service and quality on many projects, it is also important to note that experiences can vary. A different customer's review highlights a frustrating and unprofessional interaction. This customer reported that the team showed up without calling or providing a time frame, and was immediately presented with a charge just to look at the damaged area, a fee that was not disclosed during the initial appointment. The crew's demeanor was described as "rude and unprofessional," and the subsequent "eyeball measurements" without a proper inspection left the customer with more questions than answers. This type of inconsistent service and lack of communication can be a significant red flag for homeowners and underscores the importance of setting clear expectations from the very beginning of any project. It serves as a reminder that while a company may have a long history of good service, it is always wise to ensure you have a clear understanding of their process and pricing before committing to any work.

Eichelberger's Home Improvement is conveniently located at 358 Central Ave, Hagerstown, MD 21740, USA. Their location in Hagerstown, a central hub for the Tri-State area, provides them with a strategic position to serve a wide range of customers across Maryland and into neighboring states. This local presence is a significant advantage, as it means their team is familiar with regional weather patterns, local building codes, and the specific needs of homes in the area. For locals, this accessibility means faster response times for emergency repairs and the comfort of working with a contractor who is a part of their community. Their physical address and phone number, (301) 791-1575, both with a 301 area code, firmly establish their local roots and make them an accessible choice for residents seeking a contractor they can trust.

The company's long history and local focus enable them to offer a wide array of services that are specifically tailored to meet the needs of homes in the region. Their expertise goes beyond just standard roofing, positioning them as a comprehensive solution for various exterior home improvement projects.

Services Offered:

• Roof Repair: They specialize in fixing issues such as missing or loose shingles, and are able to provide fast, reliable service in the event of storm damage.
• Roof Replacement and Installation: As a company with a strong background in the industry, they are equipped to handle the full replacement of roofs for both residential and commercial properties.
• Roofing Materials: Their expertise includes working with a variety of materials, such as asphalt shingles, metal roofing, rubber roofing, and slate roofing, giving homeowners multiple options for their projects.
• Roof Inspections: They perform thorough inspections to assess a roof's condition, identify potential issues, and provide recommendations for repairs or replacement.
• Chimney and Flashing Work: They are skilled in chimney construction and roof flashing installation, which are critical for preventing water leaks around vulnerable areas of the roof.
• Other Home Improvement Projects: Beyond roofing, the company also handles small home improvement projects, general contracting, drywall installation, and home extensions.

Several key features make Eichelberger's Home Improvement a notable choice for residents in Maryland, although it's important to consider both the positive and negative feedback.

Features / Highlights:

• Longstanding Local Family-Owned Business: With a history spanning nearly 40 years, the company has a deep connection to the community and a strong track record of serving local families.
• GAF Weather Stopper Certified: This certification from a leading manufacturer demonstrates a commitment to using high-quality materials and following industry best practices, which can lead to enhanced warranties for homeowners.
• Prompt and Responsive Service: In emergencies, the company is known for its quick response times, providing same-day call-backs and next-day estimates to address urgent roofing needs.
• Fair and Reasonable Pricing: Customers have noted that the company offers competitive pricing for its services, providing good value for the quality of work performed.
• Quality Workmanship and Clean-up: The crews are praised for their experience, attention to detail, and thorough clean-up after a job is completed, ensuring the property is left neat and tidy.

To get in touch with Eichelberger's Home Improvement for a quote or service, you can use the following contact information.

Contact Information:

Address: 358 Central Ave, Hagerstown, MD 21740, USA

Phone: (301) 791-1575

In conclusion, Eichelberger's Home Improvement is a well-established local company that has served the Hagerstown, Maryland, community for decades. Its long-standing reputation and family-owned status make it a suitable option for locals seeking a contractor with a deep understanding of the region's needs. The positive reviews highlight a company that excels in emergency response, provides fair pricing, and delivers high-quality workmanship on significant projects. However, the contrasting feedback regarding communication and professionalism on smaller jobs serves as a vital reminder for homeowners to always seek clear, written agreements and to confirm all project details before any work begins. By taking a proactive approach and setting clear expectations, Maryland residents can leverage Eichelberger's extensive experience and local knowledge to ensure their roofing and home improvement projects are completed to a high standard, protecting their home for years to come.

Eichelberger's Home Improvement

358 Central Ave, Hagerstown, MD 21740, USA