Elite Roofing & Construction

For homeowners and property managers in Chicago, Illinois, and the surrounding metropolitan area, finding a reliable and trustworthy roofing contractor is often a significant concern. The integrity of your roof is paramount to protecting your property from the unpredictable Illinois weather, which can range from heavy snow and ice to severe thunderstorms and damaging winds. When it comes to something as crucial as roof repair or replacement, clear communication, quality workmanship, and accountability are non-negotiable. Elite Roofing & Construction is a company operating in the Chicago area that homeowners might consider for their roofing needs.

When evaluating any contractor, it's essential for consumers to be well-informed and to weigh all available information. This article aims to provide an overview of Elite Roofing & Construction, based on publicly available data, to help prospective clients in Illinois make informed decisions regarding their roofing and construction projects. It is crucial for homeowners to understand a company's approach to service, quality control, and customer satisfaction before committing their hard-earned money to any home improvement project.

Elite Roofing & Construction is located at 939 W North Ave, Chicago, IL 60642, USA. This address places them in a prominent and accessible part of Chicago, making them geographically capable of serving various neighborhoods across the city. Being situated on North Avenue means they are well-positioned to reach clients in areas such as Lincoln Park, Old Town, Gold Coast, Bucktown, Wicker Park, and other surrounding communities within the vast Chicago metropolitan area.

The central Chicago location should, in theory, allow for efficient dispatch and response times for roofing emergencies or scheduled projects within the city limits. For residents in a densely populated urban environment like Chicago, ease of access for contractors can be a factor in project logistics and scheduling. While their address indicates a presence in a bustling part of the city, prospective clients should always confirm the specific service areas covered and expected response times for their particular location within Illinois.

Based on typical services offered by roofing contractors and the general scope implied by their name, Elite Roofing & Construction would likely provide a range of roofing and potentially broader construction services. It is common for such companies to cater to both residential and commercial clients.

• Roof Repair: Addressing leaks, storm damage, missing shingles, and other issues affecting the integrity of a roof.
• Roof Replacement: Full tear-off and installation of new roofing systems when repairs are no longer sufficient or cost-effective.
• New Roof Installation: Services for new construction projects.
• Flat Roof Services: Given the commonality of flat roofs in urban settings like Chicago, it's probable they offer specialized repair and maintenance for these systems, including applications like aluminum coating or sealant work.
• Roof Inspections: Assessing the current condition of roofs to identify potential problems and recommend necessary interventions.
• Emergency Services: Potentially offering urgent repairs for sudden leaks or damage.
• Warranty Services: As mentioned in customer feedback, they reportedly offer guarantees on labor and materials for a specified period (e.g., 5 years).

Based on direct customer reviews, it is important for potential clients to be aware of the detailed experiences shared by previous customers.

• Significant Customer Dissatisfaction: Multiple reviews indicate profound dissatisfaction with services rendered, citing issues with workmanship, material application, and resolution of problems.
• Reported Workmanship Issues: Specific feedback describes instances where incorrect materials (e.g., tar instead of caulk/acrylic coat) were used, resulting in unsatisfactory appearance and continued leaks after initial repairs.
• Challenges with Warranty and Accountability: Despite a stated "5-year guarantee" on labor and materials, customers report significant difficulties in getting the company to honor this warranty. Repeated calls and texts reportedly went unanswered or were met with "empty assurances" and "avoidance."
• Communication Problems: There are explicit complaints about a lack of follow-up, ignored calls, and missed appointments without contact. Individuals named John and Rick are specifically mentioned in this context.
• Failure to Resolve Issues: Even after public reviews were posted, one customer indicated that their issues remained unresolved for an extended period (over a month), despite initial contact attempts.
• Suggestions of Deceptive Practices: One reviewer expressed concern that the initial repair was intentionally subpar to solicit a more expensive full roof replacement at a "reduced price."
• Unresponsive to Follow-Up: A critical highlight is the reported failure to show up for scheduled follow-up appointments and subsequent lack of communication after initial complaints or missed re-scheduling attempts.

For those in Illinois wishing to contact Elite Roofing & Construction, the provided information is as follows:

• Address: 939 W North Ave, Chicago, IL 60642, USA
• Phone: (773) 937-6599
• Mobile Phone: +1 773-937-6599

When considering a roofing contractor in Chicago, Illinois, local homeowners prioritize reliability, quality workmanship, and effective communication, especially given the significant investment a roof represents. Based on the provided customer feedback, potential clients in Illinois should exercise extreme caution and conduct thorough due diligence before engaging Elite Roofing & Construction.

The reviews indicate serious concerns regarding the company's ability to deliver satisfactory work, honor its stated guarantees, and maintain professional communication. Issues such as continued leaks after repairs, the use of inappropriate materials, and a consistent pattern of unresponsiveness to client attempts to resolve problems are significant red flags. While the company's central Chicago location makes it geographically accessible, the documented challenges with accountability and customer service suggest that homeowners might face considerable frustration if issues arise.

For locals in Illinois, particularly those in urgent need of repairs or seeking a guaranteed solution for their roofing problems, it is crucial to select a contractor with a proven track record of reliable service and a strong commitment to resolving any issues that may arise post-completion. The information provided indicates that Elite Roofing & Construction, based on these specific customer experiences, may not consistently meet these essential criteria. Therefore, homeowners are strongly advised to consider other options or seek multiple bids and detailed references, paying close attention to current and recent customer testimonials, before making a decision.

Elite Roofing & Construction

939 W North Ave, Chicago, IL 60642, USA