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Erie Home Introduce
When it comes to one of the most critical investments in your home—the roof—you need a contractor who is not only skilled but also deeply committed to a transparent and customer-focused process. For residents in Scranton and the greater Pennsylvania region, Erie Home has established itself as a professional and reliable partner in home improvement. With a focus on providing comprehensive, high-quality roofing solutions, they have earned a reputation for excellence by guiding homeowners through every step of a major project with knowledge and care.
Erie Home operates on the principle that a well-informed customer is a happy customer. They understand that undertaking a new roof installation or a full replacement is a significant decision. Therefore, their representatives are trained to be thorough and educational, walking homeowners through the condition of their current roof, pointing out any deficiencies, and explaining all the available options. This commitment to transparency, from the initial free inspection to the final walkthrough, ensures that homeowners feel confident and supported throughout the entire process. Their team is dedicated to providing durable, long-lasting solutions that are designed to protect your home from Pennsylvania’s diverse and often challenging weather conditions.
Erie Home is conveniently located at 2400 Stafford Ave, Suite 400, Scranton, PA 18505, USA. This location places them in a prime position to serve not only the city of Scranton but also the wider Northeastern Pennsylvania area. Their accessibility is a significant advantage for local homeowners, as it allows for prompt service and on-site visits. Being situated within the community they serve, Erie Home is intimately familiar with local building standards and the specific needs of properties in the region. This local presence and expertise ensure that every project is handled with a deep understanding of the area’s unique environmental and architectural considerations.
Erie Home offers a focused yet comprehensive range of services tailored to meet the needs of homeowners. Their expertise is centered around providing durable, high-quality roofing solutions that stand the test of time.
- Residential Roof Replacement: Their primary service involves full roof replacements, where they completely strip down old roofing materials and install a new, high-performance system. This process often includes replacing any damaged underlayment or sheathing, ensuring a solid foundation for the new roof.
- Roof Inspections: They offer free, no-obligation roof inspections. These thorough assessments help homeowners understand the current condition of their roof, identify potential problems, and plan for future maintenance or replacement needs.
- Metal Roofing Systems: Erie Home specializes in the installation of metal roofing, a popular choice for homeowners seeking a durable, low-maintenance, and long-lasting alternative to traditional shingles.
- Asphalt Shingle Roofing: They also provide professional installation of high-quality asphalt shingles, offering a wide variety of styles and colors to match any home's aesthetic.
- Gutter Services: Although not their main focus, their crews are often skilled in addressing related issues, such as ensuring proper water flow from the new roof to existing gutters.
Erie Home stands out in the Pennsylvania market due to its customer-centric business model and a commitment to a professional, streamlined process. The positive experiences of real customers highlight their key strengths.
- Highly Professional and Thorough Process: From the initial contact to the final completion, the company's process is structured and professional. As one customer noted, the representatives are "very thorough and pointed out deficiencies" and the company is "very professional, preconstruction, expectations, post construction."
- Exceptional Communication: The team, including representatives like Joe Ferrucci and installation managers like Matthew Novak, is praised for being easy to talk to, personable, and providing prompt and continuous updates via phone or text.
- Efficient and Hardworking Crew: Customers have highlighted the installation crew's efficiency. One review mentions a crew led by Popo that "got right to work" and completed the entire roof in a single day, even in "brutally cold" temperatures.
- Commitment to Post-Installation Care: The company's dedication to customer satisfaction doesn't end when the job is done. A review mentions the crew leader returning to install a chimney cover for free and offering to come back later to resolve an unrelated issue, showcasing their long-term support.
- Focus on Education: The company ensures that homeowners have a good understanding of the work being done, empowering them to make informed decisions about a large investment.
To schedule a free roof inspection or to learn more about their services, you can contact Erie Home directly.
- Address: 2400 Stafford Ave Suite 400, Scranton, PA 18505, USA
- Phone: (272) 207-4699
For residents of Scranton and the broader Pennsylvania area, Erie Home is an ideal choice for a roofing contractor due to their unique blend of professional expertise and a strong commitment to customer service. The detailed testimonials from real customers paint a clear picture of a company that is not just focused on the job at hand but on the entire customer experience. The process is transparent, from the initial inspection where deficiencies are clearly explained, to the post-installation follow-up where the team goes the extra mile to ensure satisfaction.
The local presence in Scranton ensures that they are easily accessible and familiar with the specific needs of homes in the area. Their efficient and dedicated crews, like the one led by Popo, show that they are capable of delivering high-quality results even under challenging conditions. For any homeowner in the region looking for a contractor that provides a thorough, professional, and well-communicated service for a large home improvement project, Erie Home stands out as a reliable and trustworthy partner. They offer the peace of mind that comes from knowing your home is in the hands of professionals who genuinely care about the quality of their work and your satisfaction.
Erie Home Services
Roofing Contractor
- Attic venting
Improve airflow and reduce energy costs with attic ventilation. Our ridge, soffit, and exhaust solutions fight heat, mold, and ice dams to extend your roof’s life and boost comfort. If your attic feels like an oven in summer or damp in winter, it’s time for an upgrade.
- Roof inspection
Our roof inspections catch issues early—like leaks, loose shingles, and damage—saving you money on repairs. Whether you just went through a storm or want peace of mind, we’re here to help you keep your roof in prime condition.
- Architectural Design
- Architectural Metal Roofing
- Asphalt Dimensional Shingles
- Basement Waterproofing
- Bay Window
- Bow Windows
- Cedar Shake Roofing
- Coated Roofing
- Conventional Roofing Shingles
- Drainage Tiling
- Fiberglass Roofing
- Flat Roof Replacement
We offer durable, energy-efficient flat roof replacements using TPO, EPDM, or modified bitumen. You can count on our expert installation partners to provide a long-lasting system that helps to improve insulation, lowers energy costs, and keeps your property protected for years to come.
- Free Estimate
- Free Home Inspection
- Free Quote
- Gutter Protection
Clogged gutters can lead to water damage, ice dams, and mold growth, but with our high-performance guards, you’ll prevent these problems before they start. Our system is built to handle even the toughest weather, ensuring that your home stays dry and damage-free all year round.
- Gutter Replacement
Protect your home with seamless gutter replacement. Our systems direct water away to prevent leaks, erosion, and foundation damage—keeping maintenance low and your home protected. If your gutters are old or constantly clogged, it’s time for an upgrade.
- High-End Fiberglass Roofing System
Our fiberglass roofs use architectural shingles that resist sun, wind, and moisture. Available in multiple colors, they boost curb appeal while improving energy efficiency and year-round comfort. If you're looking for a cost-effective and beautiful roofing option, Erie Home is here for you!
- Home Improvement
- Home Remodeling
- Home Renovations
- Home Solutions
- Insulated Glass
- Low Slope Roof Replacement
We replace low-slope roofs with systems designed for better drainage, insulation, and durability. Our materials prevent leaks and wear, keeping your home or business safe and efficient. Whether you need a replacement for your home or business, our team will install a system that works best for you!
- New Roof
- New Windows
- Premium Stone-Coated Steel Roofing System
Our stone-coated steel roofs combine durability and style. Built to handle hail, rain, and winds up to 120 mph, they mimic shingles or tile while offering energy efficiency and low maintenance. You want a long-lasting roof that boosts your curb appeal and protection? Erie Home is your one-stop shop.
- Repairs And Replacements
- Replacement Windows Installed
- Residential Roof Replacement
Your roof is your home’s first line of defense, and when it’s time for a residential roof replacement, you want a system that’s built to last. We offer top-quality metal and asphalt roofing systems that provide superior weather resistance, energy efficiency, and curb appeal.
- Residential Roofing
- Roof Replacement
- Roofing Installation
- Roofing Job
- Slider Windows
- Sliding Window
- Spanish Tile Roofing
- Standard Metal Roofing
- Standing Seam Roofs
- Tile Roofing Metal
- Traditional Asphalt Shingles
- Traditional Roofing
- Vinyl Windows
- Wood Shake Roofing
Erie Home Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Erie Home Location
Erie Home
2400 Stafford Ave Suite 400, Scranton, PA 18505, USA
Erie Home Reviews
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★ 5★ 4★ 3★ 2★ 1I am very satisfied with the process of installing a new roof with Erie Home. As with any large investment, it's good to have a good amount of knowledge before contacting a contractor for potential work. Erie representative was very thorough and pointed out deficiencies in our roof. They stripped down all prior roofing and replaced areas that were needed.Once contract was signed, the company is very professional, preconstruction, expectations, post construction. Highly recommend.
Jun 10, 2025 · Rory NaughtonOur roof experience with Erie Home has been great. We were approached by a gentleman walking our neighborhood to see if we would like to set up a free inspection of our roof in late December. I apologize that I forget his name, but he was very professional and helped us set up an appointment for 12/30/24 in the evening after I would be home from work.At the appointment Joe Ferrucci along with Ryan Reese came and inspected our roof. Joe found some things that were a bit worrisome to him so he wanted to take a closer look in our attic. We knew we were in need of a new roof soon as it was pretty worn when we bought our house in 2019 but what he showed me with some of the boards in the attic made the project move up in priority for my wife and I. From there Joe and Ryan sat down with us and talked through options and pricing. That night we decided to move forward with a roof over project. Joe and Ryan were great that night at getting everything set up and explaining things. They were very personable.The next day I received a call from our Installation Manager, Matthew Novak. He was easy to talk to and when I was busy at work he continued our conversation and correspondence through text with me. By 1/2/25 we had set up with Matthew to have our roof over scheduled for 1/10/25. He let me know that the material and dumpster would be here on 1/9/25. Matthew was terrific at giving prompt responses to my questions which ranged from when the crew would be there on the day of the install, to questions about when the dumpster would be picked up, and how I would be contacted about our financing.The crew from Black Panther, led by Popo, was on time in the morning of 1/10/25 and got right to work even though temperatures were brutally cold. Richard Cedeno was our Erie Home contact that stopped on site during install and he was great as well in answering any questions I had that day and helping communicate with the crew. Popo and his crew worked throughout the day diligently and by about 4:15 pm had the whole roof complete. Popo was nice enough to point out to Richard that our chimney really could use a cover to keep the elements out and suggested one that we purchase. He even offered to come back and install it for free, all I had to do was let Richard know when I had it on site.I told them it would be there on 1/22-1/24 but when it came early on 1/16, Richard a was able to reach out to Popo and he said he could be there on 1/17 already even though they had me scheduled for 1/24. When Popo couldn’t make it on 1/17 because he was stuck at another job, Matthew called me and provided me the update that he would be there the next morning on 1/18. Richard confirmed with me as well by texting me that day and let me know the approximate time Popo would be there.Popo was on time again and installed the chimney cover as promised. He also answered another question about why a wire that was meant to heat the gutter on one side of our house to prevent icicles was not working and helped fix the issue. I still am trying to decide if we want to keep that wire function on that area but Richard assured me to just let him know what we decide, even if it is later in spring and he could have Popo or someone come back and remove it for us with no charge.Overall this was a great experience and we received excellent customer service from everyone along the way and I am very thankful for that. I feel like if I have any future questions or issues they will be handled professionally and quickly by Matthew or Richard or any other Erie Home representative for that matter!
Feb 02, 2025 · Mark EddingerErie home Found us by going door-to-door and it was a perfect time because our 25 Year old roof started leaking.The following week a representative came when both homeowners were home and spent time with us showing us what was going on with our ventilation pipe leaking . We loved their materials and signed a contract . They scheduled with us quickly . The materials were delivered the day prior to the instillation. The workers arrived early and completed the job by 2 PM. They did an excellent job and cleaned up a magnet as many nails as possible . They did offer to come out and clean more when I told them my son found a lot with his metal detector but it wasn’t necessary because we were satisfied. The roofers were clean , friendly and excellent workers. We would use Erie Home again !
May 06, 2025 · Kim RachkoSales was great operations was awesome. The crews that completed The actual work were terrific polite completed on time as promised would highly recommend them.
Mar 27, 2025 · Patricia DavisIf I could give 10 stars, I would. I just had my roof put on, and I can't say enough great things about this company and the quality of work performed. From the Field Representative to the Installation Manager, they were all so pleasant and very helpful.The crew that came worked very hard, and they cleaned everything up.All my neighbors commented on the job well done and loved the roof.I would recommend Erie Home for all roofing projects and home service
Apr 12, 2025 · Kathy Kephart
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