Farrell Roofing (A.W. Farrell & Son) Plattsburgh

For residents of Plattsburgh and the wider New York region, finding a reliable and trustworthy roofing contractor is a top priority. The state's climate, with its heavy snowfall, ice, and seasonal storms, demands a durable and well-maintained roof. Farrell Roofing, also known as A.W. Farrell & Son, has established itself as a go-to local business that understands these unique challenges. Located in Plattsburgh, this company is a licensed, insured, and union-affiliated contractor, offering a level of professionalism and expertise that gives homeowners confidence in their services. This article will provide a detailed overview of what makes Farrell Roofing a standout choice for anyone in New York in need of roofing and related home improvement work.

The core of Farrell Roofing's business model is a deep commitment to customer service and quality craftsmanship. This is perfectly exemplified by a customer's experience, who, after struggling to find a contractor to fix a small metal roof leak, was met with exceptional courtesy and a quick response from Farrell Roofing. The story of George Bruso, the employee who not only fixed the leak but also performed additional preventative maintenance at no charge, speaks volumes about the company's integrity and dedication. In an industry where small jobs are often overlooked, Farrell Roofing's willingness to help and their generosity have earned them a loyal customer for life and a strong reputation in the community.

However, it is also important to consider all aspects of a company's public feedback. While one customer had an overwhelmingly positive experience, another noted that their message was not returned. This highlights that, while the company's intentions and the quality of their work can be exceptional, there may be occasional lapses in communication. This is a common challenge for many busy contractors, but it's an important detail for potential clients to be aware of. Overall, the company's positive reviews, particularly the detailed and glowing one, paint a picture of a business that genuinely values its customers and their satisfaction, striving to be a trusted partner for all their roofing needs in the New York region.

Farrell Roofing (A.W. Farrell & Son) is situated at 94 Industrial Blvd., Plattsburgh, NY 12901, USA. This location in Plattsburgh provides them with an excellent base to serve the Northern New York region. Being located on Industrial Boulevard suggests a well-established and professional operation with the space and resources to manage a variety of large and small-scale projects. Their physical address and long-standing presence in the area signify a commitment to the local community, giving residents the assurance that they are dealing with a legitimate and stable company.

The accessibility of a local business like Farrell Roofing is a major advantage for New York homeowners. They are not a far-off company but a part of the Plattsburgh community, which allows for quicker response times, especially for urgent repairs like a roof leak. This local presence means their team is familiar with the specific weather patterns, common structural issues, and building codes of the region, which is invaluable for ensuring a job is done correctly and safely.

Having a local, accessible contractor is also crucial for building trust. The personal touch, as demonstrated by the owner who answered the phone and dispatched a crew member promptly, is often a key differentiator between local businesses and larger, more corporate entities. For residents of Plattsburgh and the surrounding areas, knowing that a reliable and professional team is just a short drive away provides immense peace of mind, whether they are planning a major renovation or simply need a quick fix.

Based on the provided customer feedback, Farrell Roofing offers a specialized and professional range of services, with a strong focus on quality and customer care.

• Metal Roof Repair: One customer's review specifically highlights their expertise in repairing metal roofs, a task that many other contractors were unwilling or unable to handle. This suggests a specialization in this type of roofing, which is a key advantage in a region where metal roofs are popular for their durability.

• General Roof Repair and Maintenance: The company is adept at quickly identifying and fixing the source of leaks. The crew member, George, not only fixed the immediate problem but also took the time to check and tighten other screws and apply caulk to potential trouble spots. This proactive approach to maintenance is a sign of a thorough and professional service.

• Union-Affiliated Employees: The company proudly states that its employees are union members. This is a significant indicator of the qualifications and training of their staff. Union workers often undergo extensive apprenticeships and training programs, ensuring a high level of skill and adherence to safety standards.

• Full Licensing and Insurance: Farrell Roofing is a fully licensed and insured contractor. This is an essential feature for any homeowner, as it protects them from liability in case of an accident on their property and guarantees that the company is operating legally and responsibly.

These services and qualifications make Farrell Roofing a professional and reliable choice for a wide range of roofing needs, from small repairs to larger projects.

Farrell Roofing (A.W. Farrell & Son) possesses several key features and highlights that set it apart in the Plattsburgh, NY market.

• Outstanding Customer Service and Integrity: The most striking highlight is the story of George Bruso, who fixed a leak and performed additional work without charging the customer. This act of generosity and integrity is a testament to the company's strong values and commitment to doing the right thing.

• Prompt and Courteous Communication: The person who answered the phone was described as "very courteous" and "assured" the client that a crew member would be out to address the problem quickly. This level of initial communication and responsiveness is highly valued by customers, especially in stressful situations like a roof leak.

• Expertise in Specific Roofing Types: Their ability to handle a metal roof, which other companies would not, demonstrates a specialized skill set and expertise that is a major advantage for clients with this type of roofing.

• Qualified and Professional Workforce: The fact that their employees are union members provides an additional layer of confidence in their qualifications. This is a strong selling point, ensuring that clients are getting a highly trained and skilled team.

• Full Protection for Homeowners: The company being fully licensed and insured is a crucial feature that offers peace of mind. It means the homeowner is protected from legal and financial risk during the project.

These highlights, while based primarily on a single glowing review, paint a picture of a company that prioritizes quality, professionalism, and customer trust.

To get in touch with Farrell Roofing for a consultation or to address your roofing needs, you can use the following contact information:

Address: 94 Industrial Blvd., Plattsburgh, NY 12901, USA

Phone: (518) 380-4598

Mobile Phone: +1 518-380-4598

This information provides multiple ways for potential clients to reach the company and discuss their projects.

For residents in Plattsburgh and the broader New York region, Farrell Roofing (A.W. Farrell & Son) is a highly suitable choice for their roofing needs. Their combination of local accessibility, professional qualifications, and a demonstrated commitment to customer satisfaction makes them a reliable and trustworthy partner. The story of their exceptional service and integrity, even for a small job, speaks volumes about their character and business practices. While there may be occasional communication challenges, their overall reputation for quality work, coupled with the security of being a fully licensed and insured union company, gives homeowners a strong reason to choose them. For any New York resident looking for a roofing contractor who is not only skilled but also operates with a high degree of honesty and professionalism, Farrell Roofing is a top-tier recommendation.

Farrell Roofing (A.W. Farrell & Son) Plattsburgh

94 Industrial Blvd., Plattsburgh, NY 12901, USA