Graves Brothers Home Improvement

For residents across Connecticut, the exterior of a home is its first line of defense against the elements. From the roof to the siding and windows, each component plays a vital role in protecting the property and its inhabitants. When these parts need repair or replacement, finding a contractor who is not only skilled but also professional and reliable is paramount. Graves Brothers Home Improvement is a company that has a presence in the local market, offering a variety of services to the community. This article aims to provide a clear, factual, and informative overview of their business, using publicly available data and customer feedback to help local users learn more about what they offer. Our goal is to present a balanced picture that can assist you in your research as you consider home improvement projects.

Choosing a contractor for a major home project is a significant decision. The experience can range from seamless and satisfying to frustrating and complicated. Homeowners often look for a company that can deliver on its promises, communicate effectively, and perform quality work. By examining the details of Graves Brothers Home Improvement, including their location, the services they offer, and the range of experiences shared by past customers, we can provide a valuable resource for Connecticut locals. This overview is designed to help you navigate the contractor selection process with more information, allowing you to make a more confident choice for your home improvement needs.

Graves Brothers Home Improvement is located at 71 Raymond Rd, West Hartford, CT 06107. This address places them within a key community in Connecticut, making them accessible to a wide range of clients in West Hartford and the surrounding towns. A local presence is an important factor for any home improvement company, as it often means they have a deeper understanding of the specific building codes, architectural styles, and climate-related challenges in the area. This local expertise can be a significant advantage when undertaking projects that need to be tailored to the unique conditions of Connecticut.

The accessibility of their physical location also contributes to their ability to serve the community efficiently. Being situated in West Hartford allows them to respond to inquiries and project needs in a timely manner. For homeowners, a local contractor with a clear, verifiable address can provide a sense of security and reliability. This community-based approach is often a cornerstone of local businesses, where a strong reputation is built on the satisfaction of neighbors and clients within the same region. The company's location serves as a central hub for their operations, enabling them to connect with and serve their clientele effectively.

Based on customer feedback and their company name, Graves Brothers Home Improvement offers a variety of services for the exterior of a home. Their work is designed to address multiple facets of home maintenance and renovation.

• Siding Installation: A customer review mentions hiring the company to replace their siding, indicating this is a core service.
• Window Replacement: The same review notes that they were hired to replace windows, suggesting a specialization in window installation.
• Gutter Services: The company was also contracted to replace gutters, demonstrating their capability in handling a full range of exterior drainage systems.
• Roofing: While not explicitly detailed in the provided reviews, the company's name, "Home Improvement," and their industry presence suggest that roofing is a likely part of their service offerings, as it is a fundamental component of home exterior work.
• General Home Improvement: As the name implies, their services likely extend to a broader range of exterior home improvement projects beyond just siding, windows, and gutters.

These services collectively show that Graves Brothers Home Improvement aims to be a comprehensive partner for homeowners looking to upgrade or repair multiple aspects of their home's exterior, offering a one-stop-shop approach to these projects.

Based on the available customer reviews, Graves Brothers Home Improvement has received a mix of feedback that highlights both positive and negative aspects of their service.

• Positive Feedback: Some customers have had excellent experiences, describing the company as "Very professional and informative!" and highlighting "Friendly and not high pressure sales." The positive review specifically mentions Tyler, Royce, and James as "fantastic," which indicates that specific individuals on the team are well-regarded for their service.
• Negative Feedback: A detailed negative review points to significant issues, including poor communication, project delays, and a lack of on-site supervision. This customer noted problems with the quality of the installation, with a town inspector failing aspects of the work. The review also mentions damages to the property and difficulties getting the company to address them, ultimately leading to a dispute.
• Differing Experiences: The contrasting reviews suggest that the customer experience can vary widely. While some clients praise the team's professionalism and low-pressure sales tactics, others have reported a complete breakdown in communication and a failure to deliver on promises and quality standards.

These differing highlights provide a complex picture of the company's operations, suggesting that while some clients have had great experiences, others have encountered serious issues with project management, communication, and quality control.

To get in touch with Graves Brothers Home Improvement for inquiries, you can use the following contact information.

Address: 71 Raymond Rd, West Hartford, CT 06107, USA

Phone: (860) 821-3390

Mobile Phone: +1 860-821-3390

In conclusion, for locals in the Connecticut region, and specifically in the West Hartford area, Graves Brothers Home Improvement is a contractor with a strong local presence and a range of services. The public feedback presents a dual-sided view of the company. On one hand, there are positive reviews praising their professionalism and friendly, low-pressure approach. This feedback highlights a positive experience with certain team members and a clear and informative sales process. On the other hand, there is a detailed negative review that raises serious concerns about project management, communication, and the quality of the work, leading to formal complaints and the involvement of a town inspector. For any homeowner considering Graves Brothers Home Improvement for a project, it is crucial to conduct thorough due diligence, including asking for references from past projects, clarifying project timelines, and ensuring all agreements are in writing. The company’s local presence and the range of services they offer are undeniable, but the conflicting nature of the customer feedback suggests that the customer experience can vary, making careful research a top priority for potential clients.

Graves Brothers Home Improvement

71 Raymond Rd, West Hartford, CT 06107, USA