Greater American Roofing

When a severe storm hits Georgia, the aftermath can be overwhelming. From roof damage to interior leaks, the process of restoring your home can feel like an insurmountable task. For residents in Dawsonville and the surrounding areas, Greater American Roofing has become a beacon of hope and reliability. This company is more than just a roofing contractor; they are a full-service restoration partner that handles every aspect of the recovery process, from navigating complex insurance claims to completing both exterior and interior repairs. This comprehensive approach, combined with a deep-seated commitment to customer care, has earned them a reputation as a trusted and highly-regarded local business.

Greater American Roofing stands out in the industry for its ability to handle all-in-one disaster recovery. A customer review highlights this perfectly, noting how the company managed "EVERYTHING," including dealing with the insurance company and repairing both the roof and the interior of the house. This kind of holistic service is invaluable, as it saves homeowners from the stress of coordinating multiple contractors and managing various aspects of a repair project themselves. Instead, they can rely on one expert team to see the job through from start to finish.

The company's success is rooted in its dedicated and knowledgeable team. The owners, Crystal and Allan, are known for personally spending time with clients to explain the cause and extent of damages. This personal touch makes a world of difference, as it assures homeowners that they are working with people who genuinely care. The team's expertise is further exemplified by their roof repairs manager, Mathew, who is praised for his knowledge and ability to make the repair process smooth and efficient. It is this combination of personal attention and professional expertise that has led to Greater American Roofing winning the "Best of Georgia Roofing contractor" award, a testament to their exceptional service.

While the majority of feedback points to an excellent and supportive experience, it is important to note that a company’s growth can sometimes bring challenges. A different customer review mentioned a negative experience with the company's billing department, leading to a lien being filed on their property despite an agreed-upon due date. This particular experience, while not reflective of the hands-on customer service praised elsewhere, highlights the importance of clear communication throughout all stages of a project, including the financial aspects. However, the company's strong reputation for going above and beyond in other areas suggests a general dedication to customer satisfaction.

Greater American Roofing is conveniently located to serve the Dawsonville, Georgia community and the wider North Georgia region. Their address is 253 Grogan Dr Suite 135, Dawsonville, GA 30534, USA. This central location in a commercial suite allows them to efficiently dispatch crews and serve customers across Forsyth, Gwinnett, Hall, and Jackson counties. Being a local business means they are intimately familiar with the unique architectural styles and specific weather-related issues that homes in this part of Georgia face.

Their local presence makes them highly accessible for residents in need of a consultation or emergency service. This is particularly crucial after a storm, when prompt action is needed to prevent further water damage. Their team can quickly get to your property to provide a free inspection and begin the process of a claim or repair. For local homeowners, this accessibility and regional expertise provide a significant advantage over larger, out-of-state companies that may not understand the specific needs of the Georgia market.

The company’s accessibility is further enhanced by their proactive communication. The office manager, Lexi, is noted for her ability to clearly explain processes and answer questions, making the initial contact and subsequent project management as seamless as possible. This commitment to being a responsive and accessible resource for the community is a core part of what makes them a suitable choice for locals.

Greater American Roofing offers a comprehensive suite of services that go far beyond a simple roof repair. Their expertise and all-in-one approach make them a one-stop-shop for homeowners dealing with storm-related damage.

Here is a list of the services they provide:

• Full-Service Storm Damage Restoration: This includes everything from initial damage assessment to handling the entire repair process, both for the exterior and interior of the home.
• Roof Replacement: Whether due to storm damage or age, they offer professional roof replacement services using high-quality materials to ensure long-lasting protection.
• Interior Repairs: In cases of extensive storm damage, they can repair interior spaces like kitchens and bedrooms that have been affected by leaks or other issues.
• Insurance Claims Management: A significant part of their service is the expert handling of insurance claims, acting as a liaison between the homeowner and the insurance company to ensure a smooth and fair process.
• Gutter and Siding Services: Beyond the roof, they also provide services for gutters and siding, which are often affected by the same storms that damage the roof.
• Free Roof Inspections: They offer no-obligation inspections to help homeowners understand the condition of their roof and the full extent of any damage.

This extensive list of services, particularly the focus on interior repairs and insurance claims, demonstrates their commitment to being a full-service solution for homeowners in distress.

Greater American Roofing has earned its reputation through a number of key features and a consistent commitment to excellence, which is a major reason they were recognized as a "Best of Georgia" roofing contractor.

Key highlights and features include:

• Holistic Restoration Approach: The company's ability to handle both exterior (roof) and interior (kitchen, bedroom) repairs after a storm is a major highlight. This saves customers a tremendous amount of stress and coordination.
• Personalized Customer Service: The owners, Crystal and Allan, are known for their hands-on approach and for taking the time to meet with and educate customers. This personal investment in the client’s well-being makes a significant impact.
• Expert and Knowledgeable Team: From the office manager, Lexi, who clearly explains processes, to the roof repairs manager, Mathew, who is praised for his expertise, the entire team is equipped to provide professional and efficient service.
• Insurance Claims Advocacy: Their ability to successfully navigate the insurance claims process for clients, starting with a comprehensive inspection and ending with a fair settlement, is a critical feature that provides immense value.
• Commitment to Quality: The "Best of Georgia" award is a testament to their commitment to not just meeting, but exceeding industry standards, ensuring great results that inspire customer loyalty.

For all your storm damage and roofing needs, you can contact the team at Greater American Roofing.

Address: 253 Grogan Dr Suite 135, Dawsonville, GA 30534, USA
Phone: (404) 267-6999

For residents in Dawsonville and throughout North Georgia, Greater American Roofing is a top-tier choice for a roofing contractor, particularly when dealing with the stressful aftermath of a storm. They are not simply in the business of replacing shingles; they are in the business of restoring homes and providing peace of mind. The all-in-one approach to handling insurance claims, exterior roofing, and interior repairs is a rare and invaluable service that streamlines a typically chaotic process for homeowners.

While a single negative customer review regarding administrative processes should be taken into consideration, the overwhelming positive feedback about the company's personal touch and professional expertise speaks volumes. For a company that has been recognized as "Best of Georgia," their commitment to quality and customer care is clearly a core part of their identity. When you need a trustworthy, knowledgeable, and compassionate partner to help you rebuild after a disaster, Greater American Roofing stands ready to serve, ensuring you feel "valued not as just a customer but as a human being who is in distress."

Greater American Roofing

253 Grogan Dr Suite 135, Dawsonville, GA 30534, USA