John Roofing LLC

For homeowners here in Connecticut, particularly in the charming community of Cos Cob, maintaining the integrity and value of our properties is a continuous effort. The roof, being a critical component of any home, demands professional and trustworthy attention. When considering a roofing contractor, we, as local residents, prioritize not only the quality of workmanship but also ethical business practices and clear communication. While many contractors strive for excellence, it's essential to be fully informed about a company's past performance and customer relations before entrusting them with significant home improvement projects. This article aims to provide information about John Roofing LLC, based in Cos Cob, CT, and sheds light on a significant customer experience that may be important for locals to consider.

When seeking a local service provider, accessibility is certainly a factor. John Roofing LLC is listed with an address in Cos Cob, CT 06807, USA. This places them directly within our local community, which ideally would suggest familiarity with local building codes, permit processes, and the specific needs of homes in Fairfield County. In theory, a local presence should make communication and project oversight more straightforward for residents in Cos Cob and surrounding areas. However, as the provided customer feedback highlights, a local address alone does not guarantee a smooth or satisfactory experience, particularly concerning administrative aspects like permit closure, which are crucial for any major home renovation in Connecticut.

Based on the provided information, the specific services offered by John Roofing LLC include:

• Siding Replacement: The customer review explicitly mentions that John Roofing LLC "replaced the siding on my house." This indicates that siding services are part of their offerings.

While the name "John Roofing LLC" suggests a primary focus on roofing, and indeed most roofing contractors offer a range of related exterior services, without further public data, it's difficult to list other specific services with certainty. Generally, roofing contractors in Connecticut provide:

• New Roof Installation: For new constructions or complete roof overhauls.

• Roof Repair: Addressing leaks, storm damage, or wear and tear on existing roofs.

• Roof Replacement: Tearing off old roofs and installing new ones.

• Gutter Services: Installation, repair, or cleaning of gutters and downspouts.

• Window Installation: Often offered alongside siding and roofing for exterior upgrades.

When evaluating a roofing contractor, specific features and highlights can often guide a homeowner's decision. However, based on the provided customer review, it is critical to present the information factually and address the stated concerns.

• Customer Experience Concern Regarding Permits: A significant highlight, and a considerable concern for a local homeowner, is the issue with permit closure. The customer states that John Roofing LLC "replaced the siding on my house in 2015 and never closed the permit with the town." This is a serious issue as unclosed permits can lead to fines for the homeowner and potential complications during future property transactions. In Connecticut, permits are legally required for most major home renovations, and it is the contractor's responsibility to ensure all necessary permits are obtained and closed upon completion of work. The customer's attempt to remedy this situation and the alleged uncooperative response ("basically he told me to F*+#k off") is a critical highlight of concern regarding customer service and professional conduct.

• Allegations of Unethical Business Practices: The review explicitly labels the company's practices as "unethical business practices." This directly pertains to how the business conducts itself, particularly in resolving post-completion issues.

• Dispute Resolution Efforts: The customer has indicated taking steps to address the situation, including "filing a complaint with the BBB and Department of Consumer Protection, as well has taking him to small claims court." This highlights a significant unresolved dispute. For residents in Connecticut, it's important to know that the Connecticut Department of Consumer Protection (DCP) regulates home improvement contractors and provides resources for consumers. The BBB also tracks customer complaints.

• Work Quality Allegation: The customer also refers to the worker as "inferior," implying dissatisfaction with the quality of the work performed, in addition to the permit issue.

These points are crucial for any potential customer in Connecticut to consider when evaluating John Roofing LLC, as they represent serious allegations directly from a past customer regarding permit compliance, customer service, and overall business ethics.

To contact John Roofing LLC, the provided information is as follows:

Address: Cos Cob, CT 06807, USA

Phone: (203) 257-3503

Mobile Phone: +1 203-257-3503

For residents across Connecticut, particularly in Cos Cob and the wider Fairfield County area, the process of selecting a roofing or home improvement contractor requires careful consideration and due diligence. While John Roofing LLC is a local company with an address in Cos Cob, it is imperative for potential clients to be aware of and carefully weigh the significant concerns raised by a previous customer. The allegation of an unclosed permit, resulting in a fine and an uncooperative response, along with claims of "unethical business practices," represents a substantial red flag for anyone considering their services. In Connecticut, ensuring that all work is properly permitted and closed out by the contractor is a homeowner's responsibility, and failure to do so can lead to considerable headaches and financial penalties. Therefore, while a local presence is often a positive attribute, potential customers are strongly advised to thoroughly investigate licensing, check public records for permits, and review complaints with entities like the BBB and the Connecticut Department of Consumer Protection before engaging John Roofing LLC or any contractor for work on their homes. Ensuring a contractor's commitment to complete, compliant, and ethical service is paramount for protecting your investment as a Connecticut homeowner.

John Roofing LLC

Cos Cob, CT 06807, USA