Legacy Exteriors

Legacy Exteriors has established itself as a significant presence in the Madison, Wisconsin, home improvement landscape, offering a wide range of services designed to enhance and protect homes throughout the region. For residents of Madison and surrounding communities, selecting a contractor for exterior projects like roofing, siding, or gutters is a major decision. The unpredictable Wisconsin weather, from severe summer storms to heavy winter snowfalls, demands a high level of expertise and quality materials to ensure a home is well-protected. Legacy Exteriors has earned a reputation for being a company that can handle these challenges, with a focus on delivering comprehensive solutions for a home’s exterior needs. They are a family-owned business led by owner Josh Gauwitz, with a team of professionals including project managers like Nate Salverson, who are deeply involved in the day-to-day operations and customer experience.

The experience of working with a contractor can vary greatly, and Legacy Exteriors’ reviews reflect a range of customer journeys. While some customers have been highly satisfied with their work, others have shared concerns about communication and project execution. A positive review highlights a customer who was "extremely pleased" with the new siding, trim, and gutters installed by Legacy Exteriors. The customer praised project manager Nate Salverson for being "extremely helpful, patient, and responsive" during a lengthy material selection process. This feedback suggests that when the process goes smoothly, the company can deliver excellent results and provide great customer service. However, it is also crucial for prospective clients to be aware of other experiences. A different review details a project where the work was not performed as agreed, leading to what the customer described as a "very disappointing" and "aggressive" customer service experience. This balanced view of both the successes and the challenges is essential for anyone in the Madison area considering Legacy Exteriors for their home improvement needs.

Legacy Exteriors is located at 2321 Mustang Way, Madison, WI 53718, making it an accessible and local choice for residents in the city and across Dane County. Their presence in the community is a key part of their business model, as they understand the local architectural styles and the specific weather-related challenges that homes in the area face. This local expertise allows them to provide knowledgeable recommendations and ensure all projects are completed to local building codes. For homeowners, a local contractor provides the benefit of quicker response times for both routine projects and emergency repairs. Their commitment to being a part of the Madison community is further demonstrated by their GAF Master Elite certification, a designation that places them among the top roofers in the country, and a reflection of their commitment to high-quality materials and training.

Accessibility is a cornerstone of their customer service, and they provide a clear and simple way for customers to get in touch. You can reach Legacy Exteriors by phone at (608) 221-3000. This number provides a direct link to their team, allowing for easy scheduling of free, no-obligation inspections and consultations. As their website notes, they are happy to perform these inspections even in the winter, demonstrating a commitment to being available year-round for the needs of their clients. This open line of communication is vital for homeowners who have questions about a potential project, want to discuss financing options, or need to schedule an appointment. For those dealing with storm damage, their expertise in navigating the insurance claims process is a valuable resource, and they often act as a go-between to ensure everything is handled correctly.

Legacy Exteriors offers a wide array of services that go far beyond just roofing, providing a comprehensive solution for a home’s exterior. Their goal is to be a single source for all exterior needs, from a simple gutter replacement to a full-scale home exterior makeover. This versatility is a major advantage for homeowners who prefer to work with one company rather than managing multiple contractors for different projects. The company is a certified and licensed contractor, with a family-owned and operated business structure, which they believe provides a more personal and hands-on approach. They work with high-quality materials from trusted brands, ensuring that every project is built to last and provides a great return on investment. Their wide range of services makes them a suitable partner for a variety of home improvement projects, both large and small.

The following are some of the key services offered:

• Roofing: This includes asphalt, metal, and rubber roofing, with a specialization in GAF asphalt roofing as a Master Elite installer. They are equipped to handle new installations, full replacements, and minor repairs.

• Siding and Trim: Offering installation and replacement of siding and trim, as noted in a positive review. They work with materials from brands like CertainTeed and GAF to provide both aesthetic and functional improvements.

• Gutters: Installation and repair of gutters to ensure proper water drainage and protect a home's foundation from water damage. This service was mentioned as a part of a larger project in a customer review.

• Windows and Doors: Offering a variety of window and door services to improve a home's energy efficiency and curb appeal.

• Storm Damage and Insurance Claims: Providing free inspections for storm damage and assisting homeowners with the often-complex process of filing and navigating insurance claims.

Legacy Exteriors is highlighted by a few key features that are important for locals to consider. The positive feedback consistently praises the quality of the work and the responsiveness of project managers like Nate. Their ability to handle complex, multi-faceted projects and provide great follow-up for punch list items is a significant highlight. The company's GAF Master Elite certification also speaks to their commitment to using quality products and following industry best practices. However, it is also important to consider the concerns raised by other customers, particularly regarding project execution, warranty issues, and communication during a dispute. The review detailing the concrete steps project highlights the importance of getting approval for all changes and having a clear understanding of the project scope and warranty terms before work begins. This balanced view is essential for a potential customer to make an informed decision about the company's suitability for their specific project.

Features and highlights include:

• Comprehensive Service Offerings: They are a single source for multiple exterior home projects, including roofing, siding, and gutters, which can simplify the process for homeowners.

• GAF Master Elite Certification: This certification places them in a select group of top-tier roofing contractors, ensuring the use of high-quality materials and professional installation.

• Responsive and Patient Project Management: As noted in a positive review, their project managers are helpful and communicative, especially during the material selection process.

• Expertise in Insurance Claims: They offer assistance with storm damage inspections and can help homeowners navigate the insurance claims process effectively.

For Madison residents considering Legacy Exteriors for their next project, getting in touch is the best first step. Their office is located at 2321 Mustang Way, Madison, WI 53718, providing a local presence. You can contact them directly by phone at (608) 221-3000 to schedule a free inspection, discuss your project needs, or ask questions about their services. When you call, it is recommended to be clear about your project expectations and to discuss all aspects of the job, including materials, timelines, and warranty details, to ensure a successful partnership.

In conclusion, Legacy Exteriors is a suitable choice for residents of Madison and the surrounding Wisconsin area who are looking for a comprehensive exterior home improvement contractor. They have a proven track record of delivering high-quality work, particularly in areas like siding, roofing, and gutters, and are well-regarded for their professionalism and project management on successful jobs. As a local, family-owned business with top certifications, they bring a high level of expertise and dedication to the community. While some customer experiences highlight areas for consideration, the positive feedback points to a company that can provide excellent results and service. For locals, this means having access to a contractor who can handle a variety of exterior needs with a strong commitment to quality craftsmanship. By being thorough in your communication and project planning, you can set the stage for a positive experience with Legacy Exteriors for your next home improvement project.

Legacy Exteriors

2321 Mustang Way, Madison, WI 53718, USA