Lion Exteriors and Construction

For homeowners in Rhode Island, making improvements to a home's exterior is a crucial investment in its long-term durability and value. The state's diverse climate, from coastal winds to seasonal temperature swings, requires a robust and well-maintained exterior envelope, including the roof, siding, and gutters. When seeking a contractor for these projects, homeowners look for a company that is not only skilled and professional but also honest, communicative, and respectful of their property. This article provides a comprehensive look at Lion Exteriors and Construction, a company operating in Pawtucket, RI. We will present a factual overview of their services and publicly available customer feedback to help local users make a well-informed decision.

Lion Exteriors and Construction, a locally and family-owned business, presents itself as a full-service general contractor specializing in residential and commercial exterior projects. The company's profile indicates they have a broad range of expertise and have been operating for some time, with over 30 years of experience cited in some materials. A key figure in the company, Marco, is mentioned by name in several reviews, suggesting a direct, personal level of involvement with clients. The company positions itself as a provider of comprehensive home renovation and restoration services, offering clients a single point of contact for multiple projects. They are also certified by top brands like CertainTeed and Owens Corning, and are a member of the National Roofing Contractors Association, which speaks to their professional standing in the industry. As a local company, they aim to provide personal attention and service, as opposed to the more impersonal experience that can come with a larger company.

The company’s location at 248 Pawtucket Ave, Pawtucket, RI 02860, USA, gives them a central base of operations in the state. This is a strategic advantage for a contractor looking to serve a wide range of communities across Rhode Island and even southern Massachusetts. Being situated in Pawtucket means they are familiar with the specific building codes and architectural styles of the area, and can provide quick and timely responses to service calls. For a homeowner dealing with an urgent issue like a roof leak or storm damage, the proximity of a contractor can be a significant benefit. This local presence and accessibility foster a sense of trust and community, which is often a top priority for clients embarking on a major home project.

Lion Exteriors and Construction offers a wide array of services that cover nearly every aspect of a home's exterior. This comprehensive approach allows homeowners to hire one company for multiple needs, which can simplify project management and ensure a consistent level of quality and design. Their services, as described on their website and in public data, include:

• Residential and Commercial Roofing: They specialize in various roofing types, including asphalt shingles, metal, and flat roofs. They handle new installations, roof replacements, and repairs.
• Siding: They provide siding installation and replacement services to enhance a home's curb appeal and protect it from the elements.
• Windows and Doors: They offer installation of new windows and doors, focusing on energy efficiency and modern design.
• Gutters and Downspouts: Their services include gutter repair, cleaning, and installation.
• Decks and Porches: They also offer construction and renovation services for outdoor living spaces.
• Insurance Claims Assistance: A notable service they offer is free assistance with navigating insurance claims, which can be a valuable resource for homeowners dealing with storm damage or accidents.

The features and highlights of Lion Exteriors and Construction are presented in a mixed light by publicly available customer reviews. On one hand, some reviews praise the company for its excellent work, communication, and ability to handle unexpected challenges. One customer, whose insurance company hired them to replace siding and trim after an accident, praised Marco for his consistent communication and for resolving a pre-existing roof leak that was discovered during the project. This customer noted that their new siding, windows, and roof shingles looked "Fantastic" and were a significant improvement to their home, highlighting good customer service in resolving miscommunication and producing a high-quality final product.

However, another review details a very different experience. This customer praises the initial quality of the work and communication, but then outlines a series of issues that arose after the project's completion. They claim that they were billed for an extra $1,600 worth of work they had previously declined, with the contractor allegedly claiming the insurance company would cover it. The review also lists significant damage to their property, including broken sprinkler heads, a broken roof shingle, a mangled gutter heater cable, trampled flowers, and numerous nails left on the property. The customer also makes a serious accusation regarding the crew's unprofessional behavior, alleging that they urinated in the backyard bushes. This review concludes by stating that the company's main goal is "money" and that these issues were only discovered "weeks after completion."

These contrasting reviews are an important factor for potential customers to consider. They suggest that while the company has the potential to deliver high-quality results, there may be inconsistencies in project management, communication, and the professionalism of the crew, which can lead to significant issues after the fact. It is crucial for customers to be thorough in their project oversight and to ensure all agreements, especially those concerning additional costs, are clearly documented and confirmed in writing.

For residents of Pawtucket and the wider Rhode Island area, getting in touch with Lion Exteriors and Construction is straightforward. They can be reached by phone at (401) 680-9087 or on their mobile phone at +1 401-680-9087. Their physical address is 248 Pawtucket Ave, Pawtucket, RI 02860, USA. This readily available contact information makes it easy for potential clients to reach out for a consultation, a free quote, or to discuss a project. The company's multiple certifications and associations also provide a level of professional credibility for those who are looking to work with a reputable contractor.

In conclusion, Lion Exteriors and Construction is a general contractor in Pawtucket, RI, offering a wide range of exterior home improvement services. While the company's professional credentials and some customer reviews highlight positive aspects like good communication and quality workmanship, other reviews raise serious concerns about additional billing, property damage, and crew conduct. For locals considering this company for their roofing or other exterior projects, it is essential to be proactive. This includes clearly outlining all project details and costs in a written contract, monitoring the work as it progresses, and thoroughly inspecting the property for any potential damages or debris before final payment. Ultimately, for residents of Rhode Island, a well-informed decision requires a balanced look at all available public information to ensure a positive and successful outcome for their home improvement project.

Lion Exteriors and Construction

248 Pawtucket Ave, Pawtucket, RI 02860, USA