Maverick Exteriors

For residents across the sprawling metropolis of Houston, Texas, a home’s exterior is its first and most important line of defense against the local climate. From intense sun exposure to the unpredictable threat of severe storms, having a sturdy roof is non-negotiable. When the time comes for a new roof, a replacement, or other exterior work, choosing the right contractor is a crucial decision that can impact your home's integrity and value for years to come. Maverick Exteriors, a Houston-based company, offers a range of services designed to meet these needs. This article provides an overview of the company, its services, and customer experiences to help local Texans make an informed choice for their next home improvement project.

The process of getting a new roof can be complex and sometimes stressful, which is why a positive customer experience is so important. A customer's review highlights a great experience with the company's team: "I had such a wonderful experience with Maverick and especially the rep. Abby. She helped me step by step, the process was so easy. She even helped my indecisiveness and we narrowed it down to two. She always responded quickly when I had questions. I’m so happy with the results, the customer service and communication." This testimonial speaks to the value of clear communication, responsive support, and a helpful, step-by-step approach—qualities that can make a big difference for a homeowner navigating a major project.

However, another customer’s experience raises some important considerations that potential clients should be aware of. This review details a struggle with post-installation issues and warranty support: "Now in June 2023, I'm getting one of my bathrooms redone... My contractor says the skylight in the bathroom is wet, seems to have had water coming in... I immediately call the roofer, Maverick, but no one is answering either my calls or emails... Long story short, AVOID Maverick if possible. I am still having issues to this day with my roof and would highly recommend you contact any other vendor/roofing company vs using Maverick." This experience highlights the critical importance of a company's commitment to warranty work and post-installation support. While the initial service can be excellent, the true measure of a company's reliability is its response to problems that arise after the final payment has been made.

Maverick Exteriors is located at 6001 Stonington St #196, Houston, TX 77040, USA. This central Houston location provides the company with excellent accessibility to serve the entire metropolitan area. Their address is strategically positioned to allow their teams to efficiently travel to various neighborhoods across the city, from the inner loop to the suburbs. For a sprawling city like Houston, a centralized location is a significant advantage, allowing for quicker response times for estimates and project management.

Being a local Houston business means that Maverick Exteriors is part of the community it serves. The company's accessibility is a key factor for homeowners, who want a contractor who is not only easy to get in touch with but also responsive. The review from the customer who had a positive experience praised the quick responses from their representative, which demonstrates the potential for excellent communication. However, the other review highlights the importance of consistent communication across the entire business, especially when it comes to addressing warranty claims and post-project issues. When choosing a contractor, Texans value a company that is reliable and available to help, not just at the start of a project, but for the full life of the warranty.

Maverick Exteriors offers a range of services related to the exterior of homes and other properties. While the specific list of services is not fully detailed in the provided information, the reviews and business name indicate a focus on roofing and exterior work.

• Roof Replacement: The company provides new roof installations, as seen in the reviews about a full roof replacement project. They work with clients to select the right materials and styles for their home.
• Skylight Installation: A customer review mentions the installation of new skylights, indicating that this is a service they provide, often as part of a larger roof replacement project.
• Exterior Renovation: As their name, Maverick Exteriors, suggests, they likely offer a range of other exterior services beyond roofing, which can include siding, windows, and more.
• Customer Consultation: The company's representatives, as described in a positive review, assist customers in the decision-making process, helping them narrow down choices for their roofing materials and styles.
• Project Communication: Based on the positive feedback, the company has the capacity to provide clear, step-by-step communication to clients throughout the roofing process.

Based on the provided information, there are a few features that stand out about Maverick Exteriors, both positive and negative, that potential customers should consider.

• Effective Customer Representatives: One review highlights the excellent customer service and communication from a specific representative, Abby. This suggests that the company has team members who are knowledgeable, responsive, and easy to work with during the initial sales and project setup phase.
• Initial Project Communication: For some customers, the initial process of selecting materials and getting started on the project is "easy" and the communication is "quick," which is a significant highlight for anyone facing a major home renovation.
• Challenges with Post-Installation Support: A major highlight, but a negative one, is the reported difficulty with warranty claims and post-installation issues. The inability to get a response via phone or email for a year-old roof with a leak is a serious concern and a crucial point for any customer to consider.
• Potential for Subcontracting Issues: The review that mentions the need to contact "ECMalone Company directly" suggests that Maverick Exteriors may act as a general contractor or use subcontractors, which can sometimes lead to communication and accountability issues when problems arise after the work is completed.

For more information or to inquire about services, you can contact Maverick Exteriors at their provided contact information.

Address: 6001 Stonington St #196, Houston, TX 77040, USA

Phone: (713) 244-8845

In conclusion, for residents and property owners in the Houston area, Maverick Exteriors offers services for roof replacement and other exterior projects. A positive customer experience highlights the company's ability to provide excellent communication and support during the initial phases of a project, which is a valuable quality. However, potential clients should also be mindful of the reported challenges with post-installation support and warranty claims. When choosing a roofing contractor, it is essential to consider not only the initial sales process but also the company's long-term commitment to its work and its customers. Texans looking for a roofing partner should carefully weigh all aspects of a company's reputation, including their responsiveness to problems that may arise down the road. It is always recommended to perform thorough due diligence, including asking specific questions about warranty and post-service support, before making a final decision.

Maverick Exteriors

6001 Stonington St #196, Houston, TX 77040, USA