McArthur & Son's Inc., Roofing Specialist For 20-plus Years

For more than two decades, McArthur & Son's Inc. has been a cornerstone of the Tacoma, Washington community, providing expert roofing services with a focus on reliability and quality craftsmanship. In a region where a durable, well-maintained roof is essential to protect against the Pacific Northwest's unique climate, having a trusted partner is invaluable. McArthur & Son's Inc. has built its reputation on a foundation of extensive experience, offering a straightforward, no-nonsense approach to roofing that local homeowners appreciate. They understand that a new roof or a significant repair is a major investment, and their goal is to make the process as seamless and transparent as possible.

The company's long-standing presence in the industry—"For 20-plus Years"—is a testament to their deep knowledge and ability to adapt to the evolving needs of the community and the latest advancements in roofing technology. They are not just contractors; they are specialists who have seen it all, from routine wear and tear to complex roofing challenges. This wealth of experience allows them to provide accurate assessments and effective solutions, ensuring that every project, whether big or small, is completed with the highest level of expertise.

One of the key differentiators for McArthur & Son's Inc. is their commitment to a hassle-free customer experience, which is particularly refreshing in an industry often plagued by pushy sales tactics. One customer highlighted this in their review, praising the company for their "no games or demands on my time for an estimate" and their "bottom line no BS approach." This contrasts sharply with the experiences they had with other contractors who were "very pushy" and disrespected their time. This direct, honest communication is a hallmark of McArthur & Son's Inc., helping to build trust and ensure that clients feel comfortable and respected from the very first interaction.

However, like any business, there can be challenges. A different customer review mentioned a negative experience involving a damaged fence and a lack of transparency. The reviewer noted that a new fence was cut and then patched without their knowledge, and the company initially tried to place the blame on the homeowner. While this specific incident resulted in a dispute over payment and a loss of trust, it's important to note that the company eventually rectified the issue by allowing the cost of the fence repair to be deducted from the final bill. This demonstrates that while missteps can occur, the company ultimately took responsibility to resolve the situation, even if the initial communication was difficult. This kind of feedback, both positive and negative, provides a more complete picture of a company's strengths and weaknesses, allowing potential customers to make an informed decision based on a full range of real-world experiences.

McArthur & Son's Inc. is based at 15422 Acorn Way E, Tacoma, WA 98445, USA. This location places them squarely in the heart of the Tacoma area, making them a local and accessible choice for residents in the city and its surrounding communities. Being a local, family-owned business with more than two decades of history means they have a vested interest in the well-being of the community and are easily reachable. Their local roots also ensure they have a deep understanding of the specific building codes, weather patterns, and architectural styles prevalent in the Tacoma region, which is a significant advantage when planning and executing a roofing project.

McArthur & Son's Inc. offers a comprehensive range of roofing services designed to meet the diverse needs of homeowners in Washington. Their expertise spans various aspects of roofing, ensuring that they can handle everything from new installations to critical repairs with precision and care.

• Full Roof Replacements: For homes with aging or severely damaged roofs, they provide complete tear-off and replacement services. They work with a variety of materials and are equipped to install a brand-new, durable roofing system that will protect your home for years to come.
• Roof Repairs: They are skilled in diagnosing and fixing a wide range of roofing issues, including leaks, missing shingles, and damage from storms or falling debris. Their quick and effective repair services help homeowners avoid more extensive and costly damage to their property.
• New Construction Roofing: For new homes or additions, they can install a brand-new roof from the ground up, working with builders and homeowners to select the best materials and ensure a professional installation that meets all local codes and standards.

What truly sets McArthur & Son's Inc. apart are the specific features and highlights that define their service and work ethic.

• 20-Plus Years of Experience: Their extensive history in the roofing business means they have a wealth of knowledge and expertise. This long-standing presence provides a level of confidence and assurance that they know how to handle any roofing challenge.
• Straightforward and Respectful Estimates: Unlike many other companies, they offer a "no BS" approach to estimates, respecting the client's time and providing a clear, bottom-line proposal without high-pressure sales tactics.
• Reliable and Professional Work: Customers have praised their responsiveness, great work, and cleanliness. One review specifically mentioned that there was "no mess," which is a key indicator of a professional and respectful crew.
• Commitment to Correcting Issues: While one customer had a negative initial experience with a damaged fence, the company ultimately did take responsibility, allowing the cost of the repair to be deducted from the bill. This shows that they are willing to work with clients to resolve problems, even if the initial process is challenging.

To get in touch with McArthur & Son's Inc. for a roofing consultation or to request an estimate, you can use the following contact information:

Address: 15422 Acorn Way E, Tacoma, WA 98445, USA

Phone: (253) 223-1272

This information provides a direct line of communication for local residents to connect with the company and begin the process of addressing their roofing needs.

In conclusion, McArthur & Son's Inc. is a suitable choice for locals in the Tacoma, Washington area who are looking for a roofing contractor with a long history of expertise and a straightforward business approach. Their 20-plus years of experience provide a solid foundation of knowledge, and their commitment to providing honest, non-pushy estimates is a refreshing change in the industry. For homeowners seeking a company that values their time and delivers reliable work, McArthur & Son's Inc. stands out as a strong contender. While no business is without its challenges, their long history and a willingness to rectify problems demonstrate a level of accountability that is important for any major home service. Locals can feel confident in choosing a company that is rooted in the community and has a proven track record of helping their neighbors with their most critical home protection needs.

McArthur & Son's Inc., Roofing Specialist For 20-plus Years

15422 Acorn Way E, Tacoma, WA 98445, USA