Mills Construction

For homeowners and businesses throughout Michigan, especially in the beautiful Traverse City area, safeguarding your property from the elements is a top priority. Michigan's climate presents unique challenges for roofs, from heavy winter snows and ice dams to severe thunderstorms and high winds during warmer months. When faced with the need for a new roof, repairs, or navigating complex storm damage claims, finding a reliable and professional roofing contractor is crucial. Mills Construction, located in Traverse City, MI, is a name that comes to mind when considering roofing solutions in the region.

Mills Construction positions itself as a company dedicated to serving homeowners and businesses by providing a range of roofing services. They understand the importance of a durable and well-maintained roof in Michigan's diverse weather conditions. This article aims to provide an overview of Mills Construction, detailing their location, the services they offer, and what sets them apart as a roofing contractor in the local Michigan market. We will also include their contact information for your convenience.

Choosing a roofing contractor involves careful consideration, as your roof is a significant investment in your property's protection and value. Understanding a company's offerings and its approach to customer service can help Michigan residents make informed decisions for their roofing needs.

Mills Construction is conveniently located at 945 S East Silver Lake Rd, Traverse City, MI 49685, USA. This address places them within the vibrant community of Traverse City, making them readily accessible to residents and businesses throughout the city and the surrounding areas of Northern Michigan. Their local presence is a key advantage, as it allows for efficient service delivery and a familiarity with the specific nuances of roofing in the Michigan climate.

Being based in Traverse City means Mills Construction is positioned to respond promptly to inquiries, provide timely estimates, and manage projects efficiently within the region. For Michigan homeowners, having a local contractor means quicker response times, especially crucial during emergency repairs after severe weather events. This accessibility also fosters a deeper understanding of local building codes and specific environmental factors that impact roofing performance in the area.

The physical address provides a straightforward point of contact for clients, although initial communication is often facilitated through their responsive phone lines. This combination of a local base and ease of contact underscores their commitment to serving the Michigan community effectively.

Mills Construction offers a range of roofing and related services designed to protect and enhance residential and commercial properties across Michigan. Their expertise spans various aspects of roofing, addressing both new installations and crucial repair needs.

• Residential Roofing: They provide roofing services specifically tailored for homes, ensuring durability and aesthetic appeal for Michigan homeowners.
• Commercial Roofing: Mills Construction also handles roofing projects for commercial properties, understanding the unique structural and material requirements of businesses.
• Storm Damage Repair: A significant area of their specialization is addressing storm-related damage, including issues caused by hail and wind. They emphasize assisting clients through the insurance claims process for these types of repairs.
• Roof Replacement: For roofs that are old, severely damaged, or require a complete overhaul, they offer full roof replacement services.
• Roof Repair: They are equipped to handle various types of roof repairs, from minor leaks to more significant structural issues.
• New Roof Installation: Beyond repairs and replacements, they also undertake the installation of new roofing systems for new construction projects.
• 20-Point Roof Inspection: To accurately assess the condition of a roof and identify any hidden damage, Mills Construction offers comprehensive inspections covering various components like decking, ventilation, underlayment, flashing, chimneys, and skylights.
• Gutter Services: While primarily a roofing contractor, common practice suggests that roofing companies often provide gutter-related services, as gutters are integral to a roof's drainage system.
• Insurance Claims Assistance: They highlight their experience in working with insurance companies to help clients navigate the claims process, particularly for storm-damaged roofs, aiming to secure maximum coverage.

These services demonstrate Mills Construction's commitment to providing comprehensive roofing solutions, with a particular focus on addressing the challenges posed by Michigan's weather and assisting clients with insurance complexities.

Based on the provided information, including customer reviews and their stated services, some aspects of Mills Construction's operations can be highlighted, along with areas where potential clients in Michigan might want to exercise due diligence.

• Specialization in Storm Damage and Insurance Claims: A prominent feature of Mills Construction appears to be their focus on storm damage repair and their assistance with navigating the insurance claims process. This can be a significant benefit for Michigan homeowners who frequently experience severe weather events that impact their roofs.
• Residential and Commercial Capabilities: Their ability to serve both residential and commercial clients indicates a versatile skill set and experience with different types of roofing systems and project scales.
• Comprehensive Roof Inspections: The mention of a "20-Point Roof Inspection" suggests a thorough approach to evaluating roof condition, which is vital for identifying all areas of concern and planning appropriate repairs or replacements.

However, it is also important to address concerns raised in the provided customer reviews:

• Communication Issues: A significant highlight from the customer feedback points to "numerous attempts to contact him" and "No communication at all." This suggests potential challenges in responsiveness, which can be a critical factor for clients, especially during time-sensitive roofing projects or storm damage situations.
• Discrepancies in Quoting and Pricing: The reviews highlight a substantial discrepancy in quoted prices ($130,000 for a roof compared to other bids that were "$90,000 less for same materials") and the inclusion of equipment like a "lift rental" that was initially stated as unnecessary. This raises concerns about pricing transparency and consistency, which are crucial for trust between a contractor and a client.
• Customer Dissatisfaction: The strong negative sentiment, including terms like "do NOT recommend" and "Crooks," indicates a serious level of dissatisfaction from at least one customer, pointing to a negative experience regarding project scope, pricing, and communication.

While Mills Construction offers a range of services relevant to Michigan's roofing needs, prospective clients should prioritize thorough communication, obtain multiple detailed quotes, and verify all aspects of the proposed work and pricing.

For those in Michigan who are considering contacting Mills Construction for their roofing and related construction needs, here is their key contact information:

Address: 945 S East Silver Lake Rd, Traverse City, MI 49685, USA

Phone: (231) 929-2366

Mobile Phone: +1 231-929-2366

These contact details provide direct access to Mills Construction. Whether you are looking to schedule a roof inspection, inquire about repair services, discuss a new installation, or seek assistance with an insurance claim, you can reach out via their provided phone numbers. Their physical address also serves as a point of reference for their operations within Traverse City, MI. Clear and timely communication is essential for any construction project, and these channels facilitate initial contact and ongoing discussions regarding your roofing needs.

For homeowners and businesses in Michigan, particularly within the Traverse City area, selecting a roofing contractor requires careful consideration of local expertise, service quality, and reliability. Mills Construction, located in Traverse City, MI, offers services that could potentially be suitable for locals, but prospective clients should proceed with a thorough and cautious approach.

The company's specialization in residential and commercial roofing, including expertise in storm damage repair and assistance with insurance claims, addresses critical needs for Michigan properties. Given the state's susceptibility to severe weather, a contractor familiar with navigating these challenges and working with insurance providers can be a significant asset. Their local presence in Traverse City also means they are familiar with regional building codes and the specific climatic demands placed on roofs in Northern Michigan, which is crucial for recommending and installing appropriate, durable solutions.

However, it is imperative for locals to acknowledge and thoroughly investigate the concerns raised in the provided customer reviews. Issues pertaining to communication breakdowns, significant price discrepancies, and apparent misrepresentations regarding project scope (e.g., the inclusion of a lift rental despite initial assurances) are serious red flags. For Michigan residents, who rely on contractors for honest and transparent dealings, these points warrant careful scrutiny.

While Mills Construction may offer a range of services that align with local needs, particularly in storm-prone areas, it is vital for potential clients to take proactive steps. This includes:

• Obtaining multiple bids from different reputable contractors to ensure competitive and fair pricing.
• Requesting detailed, itemized quotes that clearly outline all costs and materials.
• Securing all agreements in writing, ensuring that all verbal promises regarding equipment, timelines, and scope are documented.
• Thoroughly checking references and seeking out a broader range of recent customer experiences beyond what is immediately available.
• Maintaining clear and consistent communication from the outset to gauge responsiveness and professionalism.

In conclusion, Mills Construction has the potential to be a suitable local option for roofing services in Michigan, especially given their focus on storm damage and insurance claims. However, the reported issues with communication and pricing transparency mean that locals should approach them with a well-informed and cautious mindset, ensuring all aspects of the project are clearly defined and agreed upon before committing.

Mills Construction

945 S East Silver Lake Rd, Traverse City, MI 49685, USA