Modern Xteriors

For homeowners in Pennsylvania, a well-maintained and reliable home exterior is essential for protection against the state's diverse weather patterns. When it's time for major improvements, whether it's a new roof or updated siding, finding a contractor you can trust is a top priority. Modern Xteriors is a company operating in the region that focuses on exterior home improvements. This article is designed to provide a clear, factual, and balanced look at the company, combining their official information with important feedback from real customers. This overview is essential for anyone in the Pennsylvania region who is considering this company for their roofing or siding needs.

The home improvement industry is a complex landscape, and customer experiences can vary widely. For Modern Xteriors, public reviews offer two distinct perspectives. On one hand, a customer review praises the company for great communication and quality of work on a siding replacement project, noting that any minor issues were immediately and satisfactorily addressed. This positive feedback suggests that the company is capable of delivering excellent results. On the other hand, another review details a frustrating experience with a cold call, where a polite refusal was met with an immediate hang-up. This kind of contrasting feedback is invaluable for any local user, as it highlights potential inconsistencies in professionalism and customer interaction that may not be apparent from a simple list of services.

The purpose of this article is to serve as an informative resource, presenting all available public data without invention. We will delve into the company's location and accessibility, summarize the types of services they are known to provide, and, most importantly, highlight the key points from customer reviews. The tone will remain professional and friendly, but it is grounded in the necessity of being factual. By presenting a complete picture of Modern Xteriors, we aim to empower locals in Pennsylvania to make a cautious and well-researched decision, understanding both the company’s stated offerings and the potential risks highlighted by other consumers.

Modern Xteriors is located at 600 W Germantown Pike #400, Plymouth Meeting, PA 19462, USA. This address places the company in a prominent and accessible part of Montgomery County, a key area just outside of Philadelphia. The location in an office complex on a major road like West Germantown Pike makes their office easily accessible for staff and for clients who may need to visit. For a company that handles a wide range of exterior projects, a stable physical address can be a sign of a well-established and legitimate business. This presence in Plymouth Meeting positions them well to serve a large area of Southeastern Pennsylvania, including Philadelphia and the surrounding suburbs. A local presence is often a significant advantage, as it suggests a contractor is familiar with the specific needs of homes in the region, including local building codes and common weather-related issues.

However, accessibility also encompasses communication and customer interaction, where the company's public feedback is mixed. A positive review highlights "Great communication" throughout a siding replacement project, suggesting that when a job is underway, clients can expect to be well-informed. This is a desirable trait in any contractor. Conversely, a negative review details an experience with a cold call where a representative hung up on a person who politely declined their services. This feedback, which another customer noted was not an isolated incident, points to a potential issue with their telemarketing practices and overall professionalism. For a local user, this can be a significant concern, as it reflects on the company's respect for potential customers and can set a negative tone from the very first interaction. While the company's physical location is sound, the inconsistencies in communication and professionalism, as highlighted in public reviews, are a key factor for any local resident to consider when evaluating this business for their home improvement needs.

Services Offered:

• Roofing: Modern Xteriors specializes in both residential and commercial roof replacement and repair. They have a particular focus on addressing storm and hail damage, which is a common issue for homes in the region. They offer free, no-obligation roof inspections to assess damage.
• Siding: The company also performs siding replacement, working with materials like vinyl siding, engineered wood, and hardwood. A customer review specifically praises their work on a siding project.
• Gutters: They offer seamless gutter installation, which is a crucial service for protecting a home's foundation from water damage. Their gutters are custom-fit and made from durable aluminum.
• Other Services: The company's name and other public data suggest they may also handle a wider range of exterior projects, such as attic insulation, window replacement, and general contracting for residential and commercial properties.

Features / Highlights:

• Proven Quality Work: A positive review highlights "quality of work" and "great communication" for a siding replacement project. This feedback suggests that the company is capable of delivering high-quality results.
• Responsive to Issues: The same positive review notes that any minor issues were "immediately and satisfactorily addressed once Mike was made aware of them." This demonstrates a commitment to resolving problems and ensuring customer satisfaction.
• Specialization in Storm Damage: Modern Xteriors presents itself as a specialist in storm and hail damage restoration, which is a valuable service for Pennsylvania residents who experience severe weather.
• Concerns with Professionalism and Cold Calls: A major highlight from a negative review is the company's alleged lack of professionalism during a cold call. The reviewer was hung up on after politely declining service, which is a significant red flag for their customer service practices. This issue appears to be a recurring theme in public feedback.

Contact Information:

Address: 600 W Germantown Pike #400, Plymouth Meeting, PA 19462, USA

Phone: (855) 637-6987

In conclusion, for locals in Pennsylvania, Modern Xteriors presents a mixed profile that requires careful consideration. The company has a stable physical presence in Plymouth Meeting and offers a wide range of exterior services, from roofing and siding to gutters, with a particular focus on storm damage restoration. Positive customer feedback highlights their ability to deliver high-quality work and their responsiveness to addressing issues once a project is underway. This suggests that when a job is accepted, the company is capable of providing a satisfactory experience. However, the negative feedback regarding their telemarketing practices and a perceived lack of professionalism is a significant factor that cannot be ignored. The reported issue of representatives hanging up on potential customers after a polite refusal is a serious concern about their business etiquette and respect for the public. The suitability of Modern Xteriors for locals depends on the individual's priorities. For those who are actively seeking a contractor and are prepared to engage with their services, the company may offer a quality product with a commitment to addressing post-installation issues. However, for those who are wary of unsolicited contact and value consistent professionalism in all interactions, the public feedback raises a considerable red flag. It would be prudent for any homeowner in the Pennsylvania region to weigh these contrasting experiences carefully before making a final decision.

Modern Xteriors

600 W Germantown Pike #400, Plymouth Meeting, PA 19462, USA