Murphy Roofing

For homeowners in Pennsylvania, a robust and well-maintained roof is a critical necessity, providing protection from the region's diverse weather patterns, including heavy rain, snow, and severe storms. When a roof issue arises, whether it’s a minor leak or a major repair, selecting a trustworthy and responsive contractor is paramount. Murphy Roofing is a company that has been a part of the Philadelphia community, offering various roofing services to local residents. However, the true measure of a company’s value lies not just in the services it offers, but in its ability to stand by its work and provide consistent customer support. This article is designed to give local users a clear, factual, and balanced look at Murphy Roofing, combining their public information with important feedback from real customers. This overview is essential for anyone in the Pennsylvania region who is considering this company for their roofing needs.

The home improvement industry, especially for a high-stakes project like roofing, can be a complex landscape to navigate. While a company may present itself as a solution provider, a homeowner’s experience can vary significantly based on factors like communication, quality of work, and post-service follow-up. For Murphy Roofing, public reviews paint a concerning picture of these critical aspects. Multiple customer accounts detail frustrating experiences with unresolved issues, including persistent leaks and malfunctioning gutters, as well as a significant lack of communication from the company's leadership. This kind of feedback is invaluable for any local user, as it sheds light on potential challenges that may not be apparent from a simple list of services.

The purpose of this article is to serve as an informative resource, presenting all available public data without invention. We will delve into the company's location and accessibility, provide a summary of the services they are known to offer, and, most importantly, highlight the key points from customer reviews. The tone will remain professional and friendly, but it is grounded in the necessity of being factual. By presenting a complete picture of Murphy Roofing, we aim to empower locals in Pennsylvania to make a cautious and well-researched decision, understanding both the company’s stated offerings and the potential risks highlighted by other consumers.

Murphy Roofing is located at 6238 Ridge Ave, Philadelphia, PA 19128, USA. This address places the business in a prominent and accessible part of the Roxborough neighborhood, a well-established community in Philadelphia. Ridge Avenue is a major thoroughfare, making the location easy to find for residents in the immediate area and surrounding neighborhoods. For a roofing company, a physical address can be a sign of a stable and established presence in the community. It provides a base of operations for their staff and equipment and gives a potential client a place to visit if needed. The local presence of Murphy Roofing signifies that they are a part of the community they serve, with a history of working on homes in the Philadelphia area.

However, accessibility is about more than just a physical location. A critical and recurring theme in customer reviews is the company's reported lack of responsiveness and follow-up. One customer noted that after a roof was installed, a small leak and faulty gutters were never fixed, despite repeated attempts to contact the owner. This lack of communication, even after a problem has been identified, directly impacts the company's accessibility from a customer's perspective. Another review describes a similar situation where a leak caused a hole in a child’s ceiling, and despite multiple calls, the company owner reportedly refused to take responsibility for the internal damage and never followed up. For a local user, this is a significant concern. The ability to reach a contractor and have them honor their work and address problems is a non-negotiable part of a trustworthy service. While Murphy Roofing is physically located on a busy street in Philadelphia, its reported inaccessibility through communication channels and its unwillingness to resolve customer issues seriously diminishes the value of that physical presence. For Pennsylvanians who rely on a contractor to be responsive, this is a major factor to consider.

Services Offered:

• Shingle Roofing: Based on information from a third-party source, Murphy Roofing specializes in shingle roofing, a popular choice for residential properties in the region.
• Flat Roofing: They also offer services for flat roofs, which are common on many Philadelphia row homes and commercial buildings.
• Skylight and Vent Systems: The company handles installations and repairs for skylights and vent systems, which are integral parts of a home’s roofing structure.
• Siding, Gutters & Downspouts: In addition to roofing, they provide services for siding and gutters, which are crucial for a home’s exterior protection and water management.
• Chimney Repairs: The company also performs chimney repairs, an important service for maintaining a watertight seal where the chimney meets the roof.
• Snow Removal: They offer snow removal services, a useful feature for commercial and multi-family properties during Pennsylvania winters.

Features / Highlights:

• Wide Range of Services: Murphy Roofing's service list is comprehensive, covering not only roofing but also siding, gutters, and chimney repair. This can be convenient for homeowners who need a single contractor for various exterior projects.
• Customer Concerns Regarding Follow-up: A major highlight from customer reviews is the company's alleged failure to follow up on problems after the initial installation. Reviews from multiple customers describe unresolved leaks, poor gutter installation, and a lack of communication from the company owner, which is a serious red flag for potential clients.
• Warranties and Accountability: One review mentions a leak appearing a year after a roof was completed, leading to a hole in the ceiling. The customer's inability to get the company to address the issue and a reported refusal to take responsibility for internal damage raises significant questions about the company's commitment to honoring its warranties and being accountable for its work.
• Disputes and escalations: One review indicates that the customer is considering taking the matter to the Better Business Bureau and news outlets, highlighting the severity of the issues and the customers’ frustration with the lack of a resolution.

Contact Information:

Address: 6238 Ridge Ave, Philadelphia, PA 19128, USA

Phone: (215) 487-7000

In conclusion, for locals in Pennsylvania seeking a roofing contractor, Murphy Roofing presents a profile with significant concerns that must be carefully considered. While the company has an established local presence in Philadelphia and offers a broad range of services, including roofing, gutters, and siding, the negative feedback from multiple customers is a critical factor. The recurring themes of unresolved leaks, poor workmanship, and a profound lack of communication and follow-up from the company's owner raise serious questions about their reliability and accountability. For homeowners, especially when dealing with high-cost and high-stakes projects like a roof, the ability to trust that a contractor will stand by their work and respond to issues is non-negotiable. The reported failure to address problems, even years after the initial service, makes Murphy Roofing a high-risk choice. The suitability of this company for locals is severely compromised by these documented issues. Therefore, it would be prudent for anyone in the region to exercise extreme caution and consider alternative contractors who have a demonstrably better track record of not just completing a job, but also providing consistent communication and reliable support after the project is finished.

Murphy Roofing

6238 Ridge Ave, Philadelphia, PA 19128, USA