Neff Gary L Roofing & Contracting

For homeowners in Pennsylvania, especially those residing in the Butler area, finding a reliable contractor for home improvements can be a significant decision. Whether it's the critical task of repairing or replacing a roof, or undertaking broader renovation projects, the quality of work and the professionalism of the team are paramount. This article aims to provide an insightful overview of Neff Gary L Roofing & Contracting, a local business serving the Butler, PA, community, drawing on available public information and customer experiences to help local users make informed choices for their home projects.

Neff Gary L Roofing & Contracting, based in Butler, PA, presents itself as a contractor specializing in roofing and gutter installations, as noted by the Better Business Bureau (BBB). The company is run by Gary, and a customer review also mentions interactions with an owner named Randy, and a woman who handles phone communications, possibly Randy's wife. This suggests a family or small team operation, which often implies a more personal touch in customer interactions. While roofing is their primary focus, it's clear from customer feedback that they also undertake general contracting work, including tasks such as door installation, window replacement, and concrete work.

For decades, many local contractors build their reputation on word-of-mouth and consistent service. In the roofing industry, specifically, durability and proper installation are key to protecting a home from Pennsylvania's varied weather conditions. Neff Gary L Roofing & Contracting, with its local roots, aims to address these critical needs for residents. This overview will detail the range of services they offer, their accessibility within the community, and provide a balanced perspective on customer feedback to help potential clients understand the full scope of their work and service approach.

Neff Gary L Roofing & Contracting is located at 114 Beblo Ln, Butler, PA 16002, USA. This address places them directly within the Butler community, making them a truly local option for residents in Butler and the surrounding areas within Butler County. Their proximity can be a considerable advantage for homeowners, particularly when dealing with urgent issues like roof leaks, as it potentially allows for quicker response times and on-site assessments. For clients seeking a contractor who is physically rooted in their community, this local presence is often a significant factor.

Being based locally means that Neff Gary L Roofing & Contracting likely has a good understanding of the specific building regulations, material availability, and common architectural styles prevalent in the Pennsylvania region. This local knowledge can be beneficial in ensuring that projects are not only completed to standard but are also suitable for the local climate. The accessibility of their location facilitates direct communication and easier logistics for project planning and execution. When considering a contractor, the convenience of a local office and team can contribute significantly to a smoother overall experience.

Based on information from the BBB and customer reviews, Neff Gary L Roofing & Contracting offers a variety of services, primarily focused on roofing and gutters, but also extending into general contracting work. Their service offerings include:

• Roofing Installations: Comprehensive services for installing new roofs on residential and potentially commercial properties.
• Gutter Installations: Professional installation of gutter systems, which are crucial for proper water drainage and protecting a home's foundation.
• Roof Repair: Addressing specific issues such as leaks, as mentioned in customer feedback, to maintain the integrity of an existing roof.
• Attic Ventilation: Installation of systems to improve airflow in attic spaces, helping to regulate temperature, prevent moisture buildup, and extend roof life.
• Sliding Door Installation: As indicated by a customer review, they undertake the installation of sliding doors as part of their general contracting work.
• Block Window Replacement: Also noted in customer feedback, they perform replacements of block windows, typically found in basements or garages.
• Concrete Work: Customers have mentioned them performing concrete projects, such as pouring pads.
• General Home Repair/Contracting: While roofing is a stated specialty, their willingness to take on various other home repair tasks suggests a broader general contracting capability.

The reviews for Neff Gary L Roofing & Contracting present a mixed picture, highlighting both positive and concerning aspects of their service. Understanding these features is crucial for potential clients.

• Long-Term Roofing Quality (Positive): One customer had a roof installed 18 years ago, described as a "great job" on a "3 stories and steep" house, with the 40-year architectural shingles still looking great today. This suggests strong long-term durability for their core roofing work.
• Effective Chimney Flashing Repair (Positive): The same customer also noted that they "fixed my moms chimney flashing a couple years ago and did a great job there also." This indicates competence in specific roofing-related repairs.
• Initial Responsiveness (Mixed): While one customer noted the owner (Ryan) was "very nice and came out to take a look at it that day" for a leak, this initial positive responsiveness did not translate to all follow-ups or general contracting work.
• Customer Service (Positive with Caveat): The person handling phone calls (possibly Randy's wife) is described as "nice" and providing good customer service, which is a positive aspect for initial interactions.
• Poor Quality General Contracting Work (Negative): A significant concern is the highly negative feedback regarding non-roofing general contracting work. Examples include a new sliding door installed "improperly" and "not even square," with mortar messily applied, looking like "a 5 year old did it." A baseboard heater "just came off the wall," and a replacement block window in a garage started "leaking."
• Issues with Follow-Up and Accountability (Negative): Multiple instances of not returning to fix mistakes are cited, with the owner allegedly making excuses (e.g., kidney stones) and being difficult to get ahold of for rectifying poor work.
• Demands for "Under the Table" Payments (Negative): A serious concern raised is the claim that the owner asked for "extra cash under the table" for finishing work and for installing a left-over baseboard heater, asking not to tell his wife.
• Unprofessional Behavior (Negative): Accusations of lying, demanding more money, and making excuses point to significant unprofessionalism in customer interactions for certain projects.
• Concrete Work Issues (Negative): A father's concrete back pad "split in half" due to the alleged absence of a relief cut, indicating issues with concrete installation as well.

For inquiries or to schedule a service, you can reach Neff Gary L Roofing & Contracting directly:

Address: 114 Beblo Ln, Butler, PA 16002, USA

Phone: (724) 287-6635

For locals in Pennsylvania, particularly those in the Butler area, assessing Neff Gary L Roofing & Contracting requires a careful and balanced consideration of the available information. Their local presence at 114 Beblo Ln in Butler means they are readily accessible for homeowners seeking a contractor in the immediate vicinity.

The company has a long history of performing core roofing work, with one customer providing a very positive, long-term review of a roof installed 18 years ago that still looks great, and a successful chimney flashing repair. This suggests that for traditional roofing and specific roof-related repairs, they have demonstrated the capability to deliver durable results. Their stated services also include gutter installation and attic ventilation, which are crucial for overall roof health and home efficiency.

However, the significant and detailed negative feedback concerning their general contracting work, alleged unprofessional behavior, and difficulties with follow-up on non-roofing projects cannot be overlooked. Issues such as poor installation quality on doors and windows, concrete problems, and requests for "under the table" payments are serious red flags for broader home renovation needs. Therefore, while Neff Gary L Roofing & Contracting might be considered by locals for specific, straightforward roofing and gutter installations or repairs, it would be highly advisable for potential clients to exercise extreme caution and conduct thorough due diligence for any projects extending beyond basic roofing work. Clear contracts, payment schedules, and a full understanding of their scope of work and warranty policies would be essential before engaging their services for diverse home improvements.

Neff Gary L Roofing & Contracting

114 Beblo Ln, Butler, PA 16002, USA