Northern Home Improvement, Inc.

For residents in and around Lansing, Michigan, the decision of which home improvement company to trust is a significant one. The integrity of your home, particularly its roof, is your primary defense against Michigan's four distinct seasons. Northern Home Improvement, Inc. is a company that has been a fixture in the Lansing area for over half a century, with a history dating back to 1958. They have long been known for their extensive range of services, catering to a broad spectrum of home improvement needs. This article is written from the perspective of a local user, providing a factual and balanced overview of the company based on publicly available information and customer feedback.

While Northern Home Improvement, Inc. boasts a long-standing history and a wide range of services, recent customer reviews highlight some areas of concern for potential clients. A customer who has used them for over 25 years expressed frustration with a perceived decline in service and a "lackadaisical attitude" from a key contact. This customer, who had a significant history with the company, noted a lack of urgency and a failure to provide separate estimates as requested, receiving only a single combined estimate. This experience underscores a potential issue with communication and responsiveness, which can be critical for homeowners managing multiple projects and budgets. The customer’s decision to reconsider their long-standing relationship with the company is a strong indicator of the importance of consistent, high-quality service and attention to detail over time.

Another review from a customer with a roof still under warranty further illustrates potential challenges with follow-up and responsiveness. The customer reported persistent leaks and, despite making "message after message," received no return phone call for a period of three months. While a person was eventually sent out, the problem was not resolved, and the promise of a follow-up visit from another specialist was never fulfilled. This experience points to potential breakdowns in their customer service and warranty support processes, which are vital for a homeowner's peace of mind, especially when a repair is still under guarantee. For a local resident, the inability to get a timely response to a serious issue like a roof leak can be a source of significant stress and frustration.

Northern Home Improvement, Inc. is located at 1040 Mak Tech Dr, Lansing, MI 48906, USA. This location makes them a local option for those in Lansing and the surrounding communities, offering a convenient point of contact for consultations and service inquiries. The company’s presence within the Lansing area for decades suggests a deep familiarity with the local market and the specific home improvement needs of residents. Their long history of operation in the region indicates that they have been, at various times, a key player in the home improvement landscape.

Despite the recent negative feedback, their physical location provides a central hub for their operations. This allows them to service a wide area, including East Lansing, Holt, Dimondale, and other nearby towns, though potential clients should be mindful of the communication issues raised in the reviews. The accessibility of their office could be a benefit for those who prefer in-person meetings, but the documented challenges with phone-based communication should be taken into account when planning a project with them.

Based on their business profile and history, Northern Home Improvement, Inc. has offered a broad range of home improvement services, positioning themselves as a one-stop-shop for many projects.

• Roofing Services: This includes installation, repair, and maintenance for both residential and commercial roofs.

• Siding and Windows: Offering a variety of siding and window options, from installation to replacement, to improve a home's energy efficiency and curb appeal.

• Additions and Remodeling: Providing services for kitchens, bathrooms, basements, and other interior and exterior home remodeling projects.

• Decks and Sunrooms: Designing and constructing new outdoor living spaces.

• Gutter Services: Installation and maintenance of gutters and related products to protect a home's foundation from water damage.

The features and highlights of Northern Home Improvement, Inc., as presented in their history, are rooted in their long-term presence and breadth of services.

• Decades of Experience: Having served the Lansing area since 1958, they possess a vast amount of experience in the home improvement industry and the local market.

• Wide Range of Services: Their ability to handle multiple types of projects, from roofing to remodeling, makes them a comprehensive provider for homeowners.

• Potential for Quality Work: Despite some recent negative feedback, their longevity and the breadth of their portfolio suggest they have a history of successful projects.

• Local Roots: As a company with a long-standing local presence, they are deeply embedded in the Lansing community.

For those who wish to contact Northern Home Improvement, Inc., their information is as follows:

Address: 1040 Mak Tech Dr, Lansing, MI 48906, USA

Phone: (517) 484-3767

Mobile Phone: +1 517-484-3767

In conclusion, while Northern Home Improvement, Inc. has a long and established history in the Lansing, Michigan area, recent public feedback suggests that potential customers should proceed with caution. Their long-standing presence and comprehensive range of services are notable, making them a fixture in the local home improvement market. However, the documented issues with communication, responsiveness, and follow-up on warranty work are significant concerns that cannot be overlooked. For a local resident, the peace of mind that comes from a reliable contractor is paramount, especially for critical projects like roofing. While their extensive service offerings might be attractive, it is crucial for locals to weigh the company's long history against the recent customer experiences regarding a lack of urgency and follow-up. It is advisable for prospective clients to have a clear and detailed discussion about project timelines, communication protocols, and warranty service expectations before committing to a project with them.

Northern Home Improvement, Inc.

1040 Mak Tech Dr, Lansing, MI 48906, USA