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Performance Roofing & Exteriors

Roofing contractor ★1.0

9818 N Crystal Lake Dr, Littleton, CO 80125, USA

1.0
Reached out for a quote. Super nice guys (Lyle and Ron) came out within a day and did inspection, said they would get back with estimates. I've since reached out twice more and haven't had any response. That was May 17th, now it's June 11th. I guess we'll not be using this company. - James Rigdon
Performance Roofing & Exteriors Overview Photos Intro Location Reviews

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Performance Roofing & Exteriors Introduce

For homeowners in Colorado, particularly in the Littleton area, finding a reliable roofing contractor is a crucial decision, especially with the state's frequent hail and wind storms. A solid and well-maintained roof is the first line of defense for a home, and the process of getting a quote, having an inspection, and completing a project needs to be handled with professionalism and communication. Performance Roofing & Exteriors, based in Littleton, positions itself as a provider of roofing and exterior services. While they may have some positive interactions with potential clients, it is important for local residents to have a comprehensive understanding of their business practices to make an informed decision. The following overview is based on publicly available information and feedback, aiming to provide a clear and factual account for anyone considering their services.

Based on available customer feedback, the initial interaction with Performance Roofing & Exteriors can be quite positive. Potential clients have noted that representatives, such as Lyle and Ron, were "super nice guys" who were "out within a day" to conduct a roof inspection. This level of responsiveness for a preliminary inspection is often appreciated by homeowners eager to get a professional opinion on their roof's condition, especially in the aftermath of a storm. The efficiency of the on-site visit suggests a company that is timely and attentive to initial requests for service. However, it's also important to consider the entirety of a customer's experience, which extends beyond the first meeting.

A significant aspect of any home improvement project is the follow-up and communication after the initial inspection. According to customer reports, this is an area where Performance Roofing & Exteriors has shown inconsistencies. In one case, after the initial inspection and a promise to provide an estimate, a customer reported reaching out twice more over a period of nearly a month without receiving any response. This lack of follow-through led the customer to decide against using the company. While the initial impression was positive, the subsequent silence created a negative experience and a loss of trust. For homeowners who are often on a tight schedule or need to make quick decisions, particularly with insurance claims, consistent communication is a critical factor in selecting a contractor.

Performance Roofing & Exteriors is located at 9818 N Crystal Lake Dr in Littleton, CO. This address places the company in the southwest part of the Denver metropolitan area, making it geographically accessible to a wide range of communities. For residents in Littleton, Highlands Ranch, Ken Caryl, and other neighboring suburbs, the company's local presence could be seen as an advantage. This proximity could potentially allow for quicker response times for both inspections and project commencement. However, accessibility is not only about physical location but also about communication and reliability. A local contractor must not only be nearby but also be consistently available and responsive to client needs throughout the entire project lifecycle.

The services offered by a roofing contractor are a key consideration for any homeowner. While there is a lack of detailed project-specific reviews for Performance Roofing & Exteriors' completed work, the company's name suggests a focus on both roofing and exterior projects. Based on the industry in general, typical services would include roof repair, roof replacement, and storm damage restoration. For a company that includes "Exteriors" in its name, it's reasonable to assume they may also offer services such as siding, gutter installation, and potentially window replacement. Homeowners should always confirm a company's specific service offerings and experience with their particular needs, especially given the varied requirements of Colorado homes. A company that provides a broad range of services can be convenient, but a deep expertise in the specific area of concern is always a priority.

Services Offered

  • Roof Inspections: Offering initial assessments of a home's roof for damage or wear and tear.

  • Roofing Services: General roofing work, which would typically include repairs and replacements.

  • Exterior Home Services: Based on the company's name, services likely include work on other exterior components of a home, such as siding and gutters.

  • Quote and Estimate Provision: The process of providing a detailed cost breakdown for a proposed project.

  • Project Planning: Working with clients to outline the scope and timeline of a home improvement project.

Features / Highlights

  • Prompt Initial Response: The company has demonstrated a willingness to respond quickly to a request for a quote or inspection.

  • Friendly and Professional Staff: The representatives who conduct initial inspections are described as "super nice guys," which can make for a pleasant first impression.

  • Local Presence: Based in Littleton, the company has a convenient location to serve the local Denver metro area.

Contact Information

Address: 9818 N Crystal Lake Dr, Littleton, CO 80125, USA

Phone: (303) 455-4777

For locals in Colorado, selecting a roofing and exterior contractor is a decision that requires careful consideration. While Performance Roofing & Exteriors has demonstrated a capacity for a friendly and prompt initial response, as noted in customer reviews, the importance of consistent communication and follow-through cannot be overstated. When evaluating a contractor for a major home project, reliability and trustworthiness are just as important as a quick inspection. The experience of a customer waiting for a quote for an extended period, with no communication, highlights a potential area of concern. It is advisable for prospective clients to consider the full scope of a company's customer service journey. By doing so, they can make a more informed choice that aligns with their expectations for a timely and well-managed project.

Performance Roofing & Exteriors Location

Performance Roofing & Exteriors

9818 N Crystal Lake Dr, Littleton, CO 80125, USA

Performance Roofing & Exteriors Reviews

An average rating of ★1 from 1 user reviews.★ 5★ 4★ 3★ 2★ 1

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