Pinnacle Roofing and Exteriors, Inc. Photos






Pinnacle Roofing and Exteriors, Inc. Introduce
Welcome, North Carolina homeowners! When it comes to protecting your most valuable asset – your home – the roof plays a critical role. If you're in Charlotte or the surrounding areas and in need of expert roofing services, finding a reliable and professional roofing contractor is paramount. This article is your guide to learning more about Pinnacle Roofing and Exteriors, Inc., a local business dedicated to serving the roofing needs of our community.
Pinnacle Roofing and Exteriors, Inc. is a name you might have heard when discussing home improvements in the Charlotte area. They specialize in a range of roofing and exterior services designed to keep your home safe, secure, and looking its best. Understanding the importance of a sturdy roof in North Carolina's varied climate, they aim to provide solutions that stand the test of time, from the hot summers to the occasional winter chill.
Choosing a local roofing contractor offers numerous advantages. Not only are they familiar with regional building codes and weather patterns, but they are also part of your community. This often translates to a more personalized approach, a deeper understanding of local needs, and a commitment to customer satisfaction that extends beyond a single project.
For residents of Charlotte, North Carolina, and neighboring towns, Pinnacle Roofing and Exteriors, Inc. is conveniently located at 613 Minuet Ln, Charlotte, NC 28217, USA. This central location in Charlotte makes them accessible to homeowners across the metropolitan area and beyond. Their physical presence in the community means they are readily available for consultations, site visits, and follow-up services, ensuring a smooth and efficient process from start to finish. Being situated in Charlotte allows them to quickly dispatch teams for emergency repairs or scheduled installations throughout the greater Charlotte region. This local accessibility is a key factor when you need timely and efficient service for your roofing needs.
Pinnacle Roofing and Exteriors, Inc. offers a comprehensive suite of services designed to address various aspects of your home's exterior. Their expertise goes beyond just fixing leaks; they provide solutions that enhance your home's integrity and aesthetic appeal.
Services Offered:
- Full Roof Tear-Off and Re-Shingle: This service involves the complete removal of your old roofing material down to the decking, followed by the installation of brand-new shingles. It’s ideal for roofs that have reached the end of their lifespan or have extensive damage.
- Roof Repair: From minor leaks to storm damage, they address specific issues to extend the life of your existing roof and prevent further damage to your home’s interior.
- Skylight Replacement: If you have old or damaged skylights that are leaking or no longer energy-efficient, they offer replacement services to improve natural light and seal your roof effectively.
- Sun Tunnel Deletion: For homeowners looking to remove existing sun tunnels, they can professionally seal and re-roof the area, restoring the roof's continuous surface.
- Exterior Home Improvements: While their primary focus is roofing, they also handle other exterior elements of your home, ensuring a cohesive and well-maintained appearance.
Pinnacle Roofing and Exteriors, Inc. highlights several key features that set them apart as a roofing contractor in North Carolina.
Features / Highlights:
- Professional Project Management: As noted in customer feedback, they assign dedicated professionals like Stephen Montgomery to work with clients throughout the entire process. This ensures clear communication, thorough explanations of services, and a streamlined experience from initial consultation to project completion.
- Experienced Crews: The company emphasizes the quality of their work crews, who are trained to perform installations and repairs with precision and care. They are known for doing a "really nice job on the roof."
- Property Care During Work: Customer testimonials highlight their commitment to being "very careful with our property" during the roofing process, minimizing disruption and protecting landscaping or other exterior elements.
- Thorough Cleanup: After the work is completed, the crews ensure a "very good" cleanup, leaving your property tidy and free of debris. This attention to detail is crucial for a positive customer experience.
- Focus on Customer Satisfaction: While every business has areas for improvement, the positive feedback often underscores a commitment to delivering a good final product and ensuring the customer is satisfied with the structural and aesthetic outcome of their roofing project.
If you are considering Pinnacle Roofing and Exteriors, Inc. for your home improvement needs, here's how you can reach them:
Address: 613 Minuet Ln, Charlotte, NC 28217, USA
Phone: (704) 527-3508
Mobile Phone: +1 704-527-3508
For residents of North Carolina, particularly those in the Charlotte metropolitan area, Pinnacle Roofing and Exteriors, Inc. presents a viable option for your roofing and exterior needs. Their local presence in Charlotte ensures they are readily available and understand the specific requirements of homes in our region, from material choices suitable for our climate to adherence to local building codes.
The company’s focus on comprehensive services, including full roof replacements, repairs, and handling of exterior elements like skylights, means they can be a one-stop-shop for many homeowners. The positive feedback regarding their professional project management, careful work crews, and commitment to thorough cleanup highlights an effort to provide a high-quality service experience. While some customer experiences may vary, the core intent to deliver a well-executed roofing project is evident. Choosing a local business like Pinnacle Roofing and Exteriors, Inc. means supporting our community while entrusting your home to professionals who are nearby and invested in the local reputation. They are a local business aiming to provide durable and effective roofing solutions to protect your North Carolina home for years to come.
Pinnacle Roofing and Exteriors, Inc. Services
Roofing Contractor
- Roof inspection
- Roof installation
- Roof repair
- Architectural Shingles
- Asphalt Shingles
- Cedar Shakes
- Clay Or Concrete Tile
- Composition Shingles
- Custom Metal Fabrication
- Custom Residential Construction
- Epdm And Tpo
- Gutter Installation
- Gutter System
- Gutter Work
- Gutters Protect
- Half Round Gutters
- Hand Nailing Roof
- Home Designs
- Home Gutters
- Home Improvement
- Home Maintenance
- Light Commercial Work
- Low Slope
- Maintenance & Inspections
- Membrane Roofing
- National Roofing
- New Flat Roof Installed
- Replace Entire Roofs
- Residential And Light Commercial Roofing
- Residential Gutters
- Roof And Gutters
- Roof Leaks
- Roof Projects
- Roof Repairs
- Roofing Flat Roofing
- Roofing Issues
- Roofing Sheet Metal
- Roofing Slate Roofing
- Seamless Gutters
- Sheet Metal Fabrication
- Shingle Roofing
- Siding, Windows
- Specialty Metal
- Tile Roofing
- Tpo Flat Roof Systems
- Warranty Repairs
- Water Damage
- Wood Shake Roofs
Pinnacle Roofing and Exteriors, Inc. Details
Service options
- Onsite services
- Online estimates
Accessibility
- Wheelchair accessible parking lot
Pinnacle Roofing and Exteriors, Inc. Location
Pinnacle Roofing and Exteriors, Inc.
613 Minuet Ln, Charlotte, NC 28217, USA
Pinnacle Roofing and Exteriors, Inc. Reviews
jobsaleslearninginspectionfutureprice
★ 5★ 4★ 3★ 2★ 1I received a cold call from Johnny today from Pinnacle Roofing. He was wanting to come to our house to check out our roof and work us up a quote. I told him I would have to check with my husband first to see if he would be available. He said they were getting booked up but he had a 2:00 appt tomorrow . I said ok.and after I talked to my husband I could confirm the 2:00. My husband didn't get home until later today. Around 5:30 Ed called to see if we were going to keep the 2:00. Ed said we both needed to be there. He "over talked me and didn't allow me to ask him some questions. He was very abrupt and personally didn't like his tone, so I told him just to cancel the 2:00. Obviously, he wanted us both to be there to push a sale. Johnny was a nice man. He needs to tell Ed to communicate in a more friendly tone to not offend customers before ever meeting them. They don't have many positive reviews like other roofing I hope this will be a learning experience for Ed. I'm sure they "need the business"! Update: on Nov 6 I checked to see if Ed responded to my negative comments. He did. He lied about it not being his company. He posted I needed to delete my review. This company is not ethical. I verified by calling the company and the lady answering verified they ARE the correct company. Don't use them.
Nov 06, 2024 · Joyce StandleyWe did a full roof tear-off and re-shingle, as well as deleted 2 sun tunnels and replaced one skylight. Stephen Montgomery worked with us through this process. He was very professional in all of our dealings with him. Stephen took the time to fully explain everything. The crew did a really nice job on the roof and were very careful with our property; clean up was also very good. Definitely recommend this company. Thank you
Aug 16, 2023 · CARL CARLSONRude, lied, gaslit client, unprofessional, unresponsive. Tried for 6-8 months to work with Stephen (sales) and then asked to speak to owner (Ben) to replace gutter/gutter guards/chimney cap. After Stephen sent inspectors to measure and never followed up, he lost the measurements and never called me back. This went on multiple times. I would call multiple times to check in and he would get back to me a month later. He lied to me, saying they were waiting my chimney cap order to come in, which apparently had never been placed. Apparently he lied to the owner, Ben, and said I kept "changing my mind" about what I wanted.Finally, Ben (the owner) actually answered his phone today after I had been calling for weeks. I have never heard a business owner speak so disrespectfully to a client. He answered defensively, blamed me for all of Stephen's mistakes (never admitting that he or his employee had done anything wrong), and asked what I wanted done on the house. I couldn't believe what I was hearing- we had an entire inspection done with Pinnacle that I had printed and it includes the details of what we needed to have done.Despite his claims, there was no "gray area" or "miscommunication". There is no excuse for blaming a client for you and your employees mistakes, and never an excuse for answering a call with a disrespectful, raised voice. I should have given up a long time ago, and I have learned that now. I didn't want to go through the hassle of starting the process from the beginning. So, if you are starting from the beginning, don't give them a call.To the owner, I am sure you read these and I hope in the future you will treat your clients with the professionalism and respect you would like to be treated with. I wish you no animosity and hope this is a learning experience.
Jul 24, 2023 · JulesOwner Ben Canon is the absolute best to work with. He performed a roof inspection for us prior to purchasing our home and found a couple of areas that required immediate repairs, which saved us from having a leak later on. I will only be using Pinnacle Roofing and Exteriors going forward.
Jul 19, 2023 · Melissa BortkoFast, courteous, professional company. These roofers take such pride in their work. They don’t miss a single detail and this is a challenging roof. Done within 2 days with a bit of cleanup and details on the 3rd. They did not just leave us with a masterfully done roof but an immaculate yard and job site. I just cannot speak highly enough about this company! Thank you Pinnacle! Well done!
May 17, 2019 · Laurie Watson
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